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Hospitality Trainer Jobs (NOW HIRING)

Stratton Amenities

Hospitality Supervisor

Seattle, WA

$24.99 - $25/hr

This role supports front desk concierge and loading dock teams by providing leadership, coaching, training, operational support, and staffing coverage when needed. The Hospitality Supervisor serves ...

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Chick-fil-A

Hospitality Director

Colonial Heights, VA · On-site

$22 - $24/hr

Partner with Training Director to implement training and new product rollouts * Set and visually share team goals, celebrating wins regularly * Monitor FOH labor, staffing, and daily hospitality ...

Chick-fil-A

Hospitality Director

Colonial Heights, VA · On-site

$22 - $24/hr

Partner with Training Director to implement training and new product rollouts * Set and visually share team goals, celebrating wins regularly * Monitor FOH labor, staffing, and daily hospitality ...

Apply Early

SpaceX

Manager, Hospitality

Brownsville, TX · On-site

This role includes developing and implementing effective customer service strategies and training programs across a 24/7 multi-outlet environment. Key responsibilities of the Hospitality Manager ...

New

Ron's Barn

Hospitality Manager

Sanford, NC · On-site

$13/hr

Hospitality (40%) * Create loyal guests for the restaurant through exceeding guest's expectations ... Trains and coaches Fast Tracks Coordinators, Crew Leaders and Crew Trainers and A Team on all ...

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Hospitality Trainer information

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$11

$27

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How much do hospitality trainer jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for hospitality trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include executive positions such as General Manager of large hotels or resort chains, or specialized roles like Hotel Director or Vice President of Hospitality. These positions typically require extensive experience, leadership skills, and often a background in business management or hospitality management certifications. Salaries can exceed six figures, especially in luxury or high-end establishments.

How to train hospitality staff?

Training hospitality staff involves providing comprehensive onboarding that covers customer service skills, company policies, and operational procedures. Effective training often includes role-playing, hands-on practice, and ongoing coaching to ensure staff deliver quality service and adhere to standards. Certifications in hospitality management or customer service can enhance training programs.

What are the key skills and qualifications needed to thrive in the Hospitality Trainer position, and why are they important?

To thrive as a Hospitality Trainer, you need in-depth industry knowledge, proven experience in hospitality operations, and expertise in training or adult education; a degree in hospitality management or a related field is often preferred. Familiarity with learning management systems (LMS), presentation software, and certifications such as Certified Hospitality Trainer (CHT) are valuable technical assets. Excellent communication, interpersonal skills, patience, and the ability to motivate diverse teams are crucial soft skills for this position. These competencies enable trainers to effectively engage staff, standardize service quality, and drive consistent improvement across hospitality operations.

What are the 5 C's of hospitality?

The 5 C's of hospitality are core principles that guide service quality: Courtesy, Cleanliness, Comfort, Communication, and Consistency. As a hospitality trainer, understanding and teaching these principles helps staff deliver excellent guest experiences and maintain high standards in the industry.

What is a Hospitality Trainer job?

A Hospitality Trainer is responsible for educating and developing employees in the hospitality industry, ensuring they provide excellent customer service and adhere to company standards. They design and deliver training programs on topics such as guest relations, food safety, housekeeping, and leadership skills. Trainers may work in hotels, restaurants, or other hospitality establishments, conducting workshops, coaching staff, and assessing performance. Their goal is to enhance service quality, improve employee skills, and maintain industry best practices.

What is the role of a hospitality trainer?

A hospitality trainer is responsible for teaching staff customer service skills, operational procedures, and industry standards to ensure high-quality guest experiences. They develop training programs, conduct workshops, and assess employee performance, often using tools like training manuals and evaluation forms.

What does a typical day look like for a Hospitality Trainer?

A typical day for a Hospitality Trainer involves designing, delivering, and evaluating training sessions for new and existing staff members in various departments such as front desk, housekeeping, or food and beverage. Trainers may conduct in-person workshops, oversee on-the-job training, or develop e-learning modules, all while ensuring that company policies and service standards are thoroughly understood and applied. They often collaborate with department managers to identify training needs and tailor programs accordingly. The role also includes monitoring employee progress, providing feedback, and updating training materials to maintain industry best practices.

More about Hospitality Trainer jobs
What cities are hiring for Hospitality Trainer jobs? Cities with the most Hospitality Trainer job openings:
What are the most commonly searched types of Hospitality Trainer jobs? The most popular types of Hospitality Trainer jobs are:
What states have the most Hospitality Trainer jobs? States with the most job openings for Hospitality Trainer jobs include:
What job categories do people searching Hospitality Trainer jobs look for? The top searched job categories for Hospitality Trainer jobs are:
Hospitality Trainer jobs near you
Infographic showing various Hospitality Trainer job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.
Hospitality Supervisor

Hospitality Supervisor

Stratton Amenities

Seattle, WA

$24.99 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Be an early applicant

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Hospitality Supervisor


Company: Stratton Amenities
Location: Seattle, WA (Field-Based, Multiple Properties)
Reports To: Hospitality Manager


About Stratton Amenities

Stratton Amenities provides hospitality-driven front desk concierge and loading dock services for Class A office buildings. We are a hospitality-first company focused on service excellence, operational accountability, and creating exceptional experiences for tenants, guests, visitors, and clients.

Position Summary

The Hospitality Supervisor is a hands-on field leader responsible for maintaining service standards across a portfolio of Class A office buildings. This role supports front desk concierge and loading dock teams by providing leadership, coaching, training, operational support, and staffing coverage when needed.

The Hospitality Supervisor serves as the on-the-ground extension of the Hospitality Manager and plays a key role in maintaining service quality, employee development, operational consistency, and client satisfaction across the portfolio.

This position is not assigned to a single property. The Hospitality Supervisor will travel between multiple locations throughout the Seattle area and must be comfortable stepping into front desk concierge or loading dock assignments when operational needs require.

Key Responsibilities

  • Provide on-site leadership and support across multiple Class A office properties.

  • Coach, mentor, and develop front desk concierge and loading dock team members.

  • Conduct routine site visits, inspections, and service audits.

  • Assist with recruiting, interviewing, onboarding, training, and developing employees.

  • Reinforce hospitality standards, appearance standards, and operational procedures.

  • Respond to staffing shortages, call-offs, emergencies, and operational challenges.

  • Provide coverage for front desk concierge and loading dock positions when necessary to maintain uninterrupted service.

  • Serve as the first point of escalation for shift-level issues and employee concerns.

  • Support implementation of new procedures, training initiatives, and service improvements.

  • Build positive working relationships with property management teams, tenants, and clients.

  • Communicate regularly with the Hospitality Manager regarding staffing, performance, and operational issues.

  • Ensure compliance with company policies, client expectations, and site-specific procedures.

  • Assist with special projects, new property launches, and operational transitions.

Qualifications

  • Minimum two years of supervisory, lead, or management experience in hospitality, concierge services, guest services, hotel operations, luxury residential, customer service, or a related field.

  • Demonstrated ability to coach, train, and develop employees.

  • Strong hospitality mindset and commitment to service excellence.

  • Excellent communication and interpersonal skills.

  • Strong organizational and problem-solving abilities.

  • Reliable transportation and ability to travel between properties throughout the Seattle area.

  • Flexibility to work early mornings, evenings, weekends, and holidays as operational needs require.

  • Comfortable being on call and responding to staffing emergencies.

  • Professional appearance and demeanor.

Benefits

  • Health, dental, and vision insurance

  • Paid time off

  • Paid training

  • Opportunities for advancement

  • Professional and supportive work environment

Compensation

$25.00 per hour



What Stratton Amenities employees say

Hours and flexibility

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