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Hospitality Trainer Jobs (NOW HIRING)

Compass Group

HOSPITALITY EXPERIENCE MANAGER

San Francisco, CA

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hospitality Experience Manager - United SFO Pay 15 Salary: $85000 - $95000 / year Other Forms of ... It starts with a warm welcome to our business, followed by an individual training and development ...

Rapport

HOSPITALITY EXPERIENCE MANAGER

San Francisco, CA · On-site

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hospitality Experience Manager - United SFO Pay 15 Salary: $85000 - $95000 / year Other Forms of ... It starts with a warm welcome to our business, followed by an individual training and development ...

Compass Group

Hospitality Experience Manager

Chicago, IL · On-site

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hospitality Experience Manager- United ORD Pay 15 Salary: $85000 - $95000 / year Other Forms of ... It starts with a warm welcome to our business, followed by an individual training and development ...

New

Compass Group

Hospitality Experience Manager

Chicago, IL

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hospitality Experience Manager- United ORD Pay 15 Salary: $85000 - $95000 / year Other Forms of ... It starts with a warm welcome to our business, followed by an individual training and development ...

New

Rapport

Hospitality Experience Manager

Chicago, IL · On-site

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hospitality Experience Manager- United ORD Pay 15 Salary: $85000 - $95000 / year Other Forms of ... It starts with a warm welcome to our business, followed by an individual training and development ...

New

US Department of the Air Force

$59K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... Hospitality Trainer (CHT). MAJCOM/FOA/HAF experience is highly desirable.Education:Some federal jobs allow you to substitute your education for the required experience in order to qualify. This ...

Nexdine Hospitality

Hospitality Supervisor

Mouth Of Wilson, VA

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility ... Specialized training in catering Preferred Education and Experience * Culinary school certificate ...

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Hospitality Trainer information

See salary details

$11

$27

$48

How much do hospitality trainer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for hospitality trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

How to train hospitality staff?

A hospitality trainer develops training programs that cover customer service, communication, and operational procedures, often using role-playing, demonstrations, and assessments. Effective training includes ongoing coaching, feedback, and certification to ensure staff meet service standards and improve performance.

What are the key skills and qualifications needed to thrive as a hospitality trainer?

To thrive as a Hospitality Trainer, you need in-depth industry knowledge, proven experience in hospitality operations, and expertise in training or adult education; a degree in hospitality management or a related field is often preferred. Familiarity with learning management systems (LMS), presentation software, and certifications such as Certified Hospitality Trainer (CHT) are valuable technical assets. Excellent communication, interpersonal skills, patience, and the ability to motivate diverse teams are crucial soft skills for this position. These competencies enable trainers to effectively engage staff, standardize service quality, and drive consistent improvement across hospitality operations.

What is a hospitality trainer?

A Hospitality Trainer is responsible for educating and developing employees in the hospitality industry, ensuring they provide excellent customer service and adhere to company standards. They design and deliver training programs on topics such as guest relations, food safety, housekeeping, and leadership skills. Trainers may work in hotels, restaurants, or other hospitality establishments, conducting workshops, coaching staff, and assessing performance. Their goal is to enhance service quality, improve employee skills, and maintain industry best practices.

What does a hospitality trainer do?

A typical day for a Hospitality Trainer involves designing, delivering, and evaluating training sessions for new and existing staff members in various departments such as front desk, housekeeping, or food and beverage. Trainers may conduct in-person workshops, oversee on-the-job training, or develop e-learning modules, all while ensuring that company policies and service standards are thoroughly understood and applied. They often collaborate with department managers to identify training needs and tailor programs accordingly. The role also includes monitoring employee progress, providing feedback, and updating training materials to maintain industry best practices.

More about Hospitality Trainer jobs
What cities are hiring for Hospitality Trainer jobs? Cities with the most Hospitality Trainer job openings:
What are the most commonly searched types of Hospitality Trainer jobs? The most popular types of Hospitality Trainer jobs are:
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Hospitality Trainer jobs near you
Infographic showing various Hospitality Trainer job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.

HOSPITALITY EXPERIENCE MANAGER

Compass Group

San Francisco, CA

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

344th of 488 rated business services

Job description

Position Title: Hospitality Experience Manager - United SFO 

Pay 15 

Salary: $85000 - $95000 / year

Other Forms of Compensation:  

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

Job Summary:

Working as the Hospitality Manager, you will work in partnership with the Corporate Director of Hospitality and the Regional Hospitality Champion to drive initiatives that positively impact customer experience and support the company’s mission to deliver hospitality excellence to premier clients. The Hospitality Manager will develop, communicate and execute hospitality training efforts, measurement of guest experience and initiatives that enhance team culture. This position will work closely to support various teams including: operations, culinary, human resources, and marketing.

Key Responsibilities:  

  • Initiates customer satisfaction surveys and focus groups to gauge the Company’s hospitality at the unit
  • Analyzes data and develops action plans based on facts to improve quality of service
  • Supports the operational and culinary teams with strategies to drive hospitality excellence
  • Manages the pre meal experience with operations managers
  • Works with Corporate Director of Hospitality & Culture and Regional Hospitality Champion to provide regular hospitality training to managers & associates
  • Builds and maintains strong relationships across the organization and with key clients
  • Identifies improvement opportunities by staying current on customer/industry trends
  • Monitors customer satisfaction KPIs at the unit level to ensure ROI

Preferred Qualifications:  

  • Three plus years managing high profile, strategic initiatives in marketing/communications/learning & development (retail, hospitality, restaurant) or five plus years in customer service or operations role
  • College or graduate degree in business, marketing, communications or related field
  • Passion, knowledge and appreciation of culinary arts, food and dining
  • Excellent interpersonal communication skills – both verbal and written; ability to communicate with all levels of client management; tact in working with professional peers from other departments and all subordinates
  • Detail oriented with strong organizational skills
  • Ability to develop systems and reports for tracking projects and metric alignment
  • Ability to effectively present information and respond to questions in one-on-one and small group situations to customers, clients, other employees and the general public, using PowerPoint as well as other mainstream software and technology
  • Problem solving skills - ability to communicate operational challenges, with recommended solutions where possible
  • A flexible working style for a fast-paced, dynamic environment where only limited standardization exists
  • Excellent time management skills
  • Demonstrated experience in development of Standard Operating Procedures

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

  • Medical 
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1556770

Rapport a specialized division of FLIK Hospitality Group

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