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Hospitality Trainer Jobs (NOW HIRING)

Chick-fil-A

Hospitality Trainer

San Antonio, TX

$15 - $18/hr

Hospitality Trainer Role The Hospitality Trainer position at Chick-fil-A De Zavala is an exciting opportunity to play a key role in training our hospitality team . At Chick-fil-A, you'll develop ...

Chick-fil-A

Hospitality Trainer

San Antonio, TX

$15 - $18/hr

Hospitality Trainer Role The Hospitality Trainer position at Chick-fil-A De Zavala is an exciting opportunity to play a key role in training our hospitality team . At Chick-fil-A, you'll develop ...

Love Management

Hospitality Trainer

Fort Worth, TX · On-site

The Hospitality Trainer will be instrumental in supporting the operational standards that will serve as the foundation from which Tim Love Restaurants will continue to grow and develop its' staff.

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How much do hospitality trainer jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for hospitality trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include executive positions such as General Manager of large hotels or resort chains, or specialized roles like Hotel Director or Vice President of Hospitality. These positions typically require extensive experience, leadership skills, and often a background in business management or hospitality management certifications. Salaries can exceed six figures, especially in luxury or high-end establishments.

How to train hospitality staff?

Training hospitality staff involves providing comprehensive onboarding that covers customer service skills, company policies, and operational procedures. Effective training often includes role-playing, hands-on practice, and ongoing coaching to ensure staff deliver quality service and adhere to standards. Certifications in hospitality management or customer service can enhance training programs.

What are the key skills and qualifications needed to thrive in the Hospitality Trainer position, and why are they important?

To thrive as a Hospitality Trainer, you need in-depth industry knowledge, proven experience in hospitality operations, and expertise in training or adult education; a degree in hospitality management or a related field is often preferred. Familiarity with learning management systems (LMS), presentation software, and certifications such as Certified Hospitality Trainer (CHT) are valuable technical assets. Excellent communication, interpersonal skills, patience, and the ability to motivate diverse teams are crucial soft skills for this position. These competencies enable trainers to effectively engage staff, standardize service quality, and drive consistent improvement across hospitality operations.

What are the 5 C's of hospitality?

The 5 C's of hospitality are core principles that guide service quality: Courtesy, Cleanliness, Comfort, Communication, and Consistency. As a hospitality trainer, understanding and teaching these principles helps staff deliver excellent guest experiences and maintain high standards in the industry.

What is a Hospitality Trainer job?

A Hospitality Trainer is responsible for educating and developing employees in the hospitality industry, ensuring they provide excellent customer service and adhere to company standards. They design and deliver training programs on topics such as guest relations, food safety, housekeeping, and leadership skills. Trainers may work in hotels, restaurants, or other hospitality establishments, conducting workshops, coaching staff, and assessing performance. Their goal is to enhance service quality, improve employee skills, and maintain industry best practices.

What is the role of a hospitality trainer?

A hospitality trainer is responsible for teaching staff customer service skills, operational procedures, and industry standards to ensure high-quality guest experiences. They develop training programs, conduct workshops, and assess employee performance, often using tools like training manuals and evaluation forms.

What does a typical day look like for a Hospitality Trainer?

A typical day for a Hospitality Trainer involves designing, delivering, and evaluating training sessions for new and existing staff members in various departments such as front desk, housekeeping, or food and beverage. Trainers may conduct in-person workshops, oversee on-the-job training, or develop e-learning modules, all while ensuring that company policies and service standards are thoroughly understood and applied. They often collaborate with department managers to identify training needs and tailor programs accordingly. The role also includes monitoring employee progress, providing feedback, and updating training materials to maintain industry best practices.

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Hospitality Trainer jobs near you
Infographic showing various Hospitality Trainer job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.
Hospitality Trainer

Hospitality Trainer

Chick-fil-A

San Antonio, TX

$15 - $18/hr

Full-time

Posted 8 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,518 frontline employees who took The Breakroom Quiz

13th of 104 rated fast food restaurants

Job description

Hospitality Trainer Role

The Hospitality Trainer position at Chick-fil-A De Zavala is an exciting opportunity to play a key role in training our hospitality team.

At Chick-fil-A, you'll develop valuable leadership skills while helping ensure an exceptional hospitality experience for every guest. No prior experience is necessary - we'll provide all the training and support you need to succeed. We're looking for motivated, friendly individuals who are passionate about hospitality and enjoy teaching others how to deliver top-tier customer service.

Do you enjoy...

  • Serving others
  • Fast-pace, high demand
  • High standards
  • Problem solving
  • Constructive feedback

If you're ready to lead, train, and inspire others while working in a fast-paced environment, we'd love for you to join our team. As Chick-fil-A grows, you'll have endless opportunities to build your career and grow as a leader.

Hospitality Trainer Description:

Works together with the team, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator's vision for the restaurant. A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will have a special focus on team member development and training.

*To meet high/day/4-day availability requirements, the team member must be able to work 36+ hours per week.*

Competitive Pay / Hourly Wage:

  • $15/hr for High Availability
  • $14/hr for Day Availability OR 4-day
  • $13/hr for Lunch Availability
  • $11/hr for Limited Availability

Opportunity for raises!

  • Completion of Skill Test 1 Requirements: 50
  • Completion of Trainer Requirements: 50
  • Completion of Skill Test 2 Requirements: $1.50
  • Completion of Shift Leader Requirements: 50

Desired Skills:

  • Seeks out work without being asked
  • Helps to seek and solve problems
  • Strong sense of urgency and initiative!
  • Cares about quality of work and most importantly, our guests
  • Customer-friendly demeanor and willingness to serve anywhere needed
  • Ability to work outdoors for extended periods of time in a variety of weather conditions (10+ hr shift)
  • Walk, bend, kneel, squat, stand, and lift heavy objects
  • Able to lift 40 - 50 pounds on a consistent basis
  • Strong team-working skills - gets along well with others
  • Communication skills, verbal and written (English fluency preferred)
  • Able to maintain an optimistic and friendly attitude throughout shift
  • Able to excel in a fast-paced, PRESSURE-filled environment
  • Ability to multitask
  • Detail-oriented

Responsibilities:

  • Welcomes guests as they enter the restaurant or drive-thru
  • Answers guest questions, offers recommendations, and provides general assistance to guests
  • Takes guest orders, processes payments accurately, and maintains an accurate cash drawer
  • Always be ATTENTIVE, COURTEOUS, and FRIENDLY
  • Move with URGENCY
  • Ensures orders are complete and delivers food to guests
  • Constantly cleaning and stocking areas in the restaurant
  • Cleans various areas of the restaurant, including tables, counters, floors, trash bins and restrooms
  • Maintain strict adherence to food safety procedures
  • Assist with all food preparation and set up when required
  • Follow procedures to ensure an outstanding guest experience
  • Any other duties and responsibilities as directed by restaurant leadership

Great BENEFITS of working at Chick-fil-A De Zavala:

  • Remarkable Futures Scholarships Opportunity ($2500 - $25000)
  • Free employee and family meals
  • Flexible Hours
  • Pay Raise Opportunities
  • Closed Sundays
  • Community-oriented Environment
  • Long Term Career Opportunity & more

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:no requirementsEmployment Type: FULL_TIME

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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