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Hospitality Supervisor Jobs in Michigan (NOW HIRING)

Leisure Living

Hospitality Specialist

Adrian, MI · On-site

$14/hr

Hospitality Specialist * Job Type: Part Time * Schedule: Every other weekend 10:30am - 3:30 pm ... supervisor * Promote teamwork by working with coworkers in a positive and cooperative manner

Concord Hospitality

Front Desk Supervisor

Grand Rapids, MI · On-site

$16.25 - $21.25/hr

We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles!

Lodgco Hospitality

Maintenance

Grand Rapids, MI · On-site

$17 - $20/hr

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant ... Respond to maintenance work orders by guests, employees, and supervisors * Maintain, repair, and ...

Lodgco Hospitality

Maintenance

Mount Pleasant, MI · On-site

$15 - $17/hr

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant ... Respond to maintenance work orders by guests, employees, and supervisors * Maintain, repair, and ...

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Hospitality Supervisor information

See Michigan salary details

$22.2K

$50.3K

$72.3K

How much do hospitality supervisor jobs pay per year?

As of May 28, 2026, the average yearly pay for hospitality supervisor in Michigan is $50,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $60,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Supervisor, and why are they important?

To thrive as a Hospitality Supervisor, you need strong leadership, customer service expertise, and industry knowledge, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and health and safety protocols is typically required. Excellent interpersonal, problem-solving, and organizational skills help you motivate teams and ensure guest satisfaction. These skills and qualities are crucial for maintaining high service standards, efficient operations, and positive guest experiences.

What are some common challenges Hospitality Supervisors face when managing a diverse team, and how can they effectively address them?

Hospitality Supervisors often manage teams with members from various cultural backgrounds, skill levels, and personalities. This diversity can lead to communication barriers or differing expectations around service standards. Effective supervisors address these challenges by fostering an inclusive environment, offering clear and consistent training, and encouraging open dialogue. Regular team meetings and individual check-ins can help identify issues early and build strong working relationships, ensuring smooth operations and high guest satisfaction.

What are Hospitality Supervisors?

Hospitality Supervisors are professionals who oversee the daily operations of hospitality establishments such as hotels, restaurants, or resorts. They are responsible for managing staff, ensuring excellent customer service, coordinating schedules, and maintaining high standards of cleanliness and safety. Hospitality Supervisors also handle guest concerns, train new employees, and may assist with budgeting and inventory management. Their role is vital in ensuring guests have a positive experience and that the establishment runs smoothly.

What is the highest salary of a supervisor?

The highest salary for a hospitality supervisor can reach up to $70,000 to $80,000 annually, depending on experience, location, and the size of the establishment. Senior supervisors or those in luxury hotels with extensive responsibilities may earn higher compensation, especially with additional certifications or specialized skills.

What is the difference between Hospitality Supervisor vs Front Desk Agent?

AspectHospitality SupervisorFront Desk Agent
CredentialsHigh school diploma; hospitality or management certificationsHigh school diploma; customer service experience
Work EnvironmentOversees staff, manages operations in hotels or resortsAssists guests at the front desk, handles check-ins/outs
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, inns
Common Search & ComparisonManagement, supervision, operationsGuest services, customer support

The Hospitality Supervisor typically oversees daily operations and staff in a hospitality setting, requiring some management experience and certifications. In contrast, a Front Desk Agent focuses on guest check-in/out and customer service. While both roles are essential in the hospitality industry, the supervisor has broader responsibilities related to staff management and operational oversight, whereas the front desk agent concentrates on guest interactions and service delivery.

What are popular job titles related to Hospitality Supervisor jobs in Michigan? For Hospitality Supervisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Hospitality Supervisor jobs in Michigan look for? The top searched job categories for Hospitality Supervisor jobs in Michigan are:
Hospitality Supervisor jobs near you
Infographic showing various Hospitality Supervisor job openings in Michigan as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,305 per year, or $24.2 per hour.
AHC Hospitality 3rd Shift Security Officer

AHC Hospitality 3rd Shift Security Officer

AHC HOSPITALITY

Grand Rapids, MI • On-site

$16.50 - $19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted yesterday

Job description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown - and start your unstoppable career here.
This is a full time position with 3rd shift hours. Weekend availability required.
This position is eligible for full benefits (medical, dental and vision) DailyPay, 401K, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.
SUMMARY
Protects and safeguards all hotel guests and associates, their belongings and all hotel assets. Respond rapidly to requests for emergency and non-emergency assistance in a professional manner.
ESSENTIAL FUNCTIONS
Responsible for the efficient and professional running of the Security department.
Provide gracious hospitality towards all customers. Be highly familiar and adhere to all policies, procedures and standards.
Recognize and report safety hazards
Effectively handle any security related incidents which arise on shift.
Ensure compliance with hotel and security SOP/LSOP
Observe and report any security breaches
Oversee responsibility of Key control systems.
Conduct daily physical hazard inspections and daily patrols and complete all reports
Assist all associates with questions, problems which might occur.
Create a productive and positive atmosphere throughout the hotel; have a good relationship with all associates and other departments.
Be a problem seeker and solver.
Ensure that work area is always clean, neat and organized.
Attend and participate in meetings on a monthly basis.
Ensure that all safety and security supplies are well maintained.
Complete work or special projects as assigned and make sure to meet due dates.
Participate with the Safety Committee that will educate and communicate
throughout hotel.
DAILY RESPONSIBILITIES
Report to work on time with proper uniform, including name tag. Personal appearance must comply with the standard uniform of the hotel.
Check the information AYS board, daily event sheet, be informed about daily operations.
Check with your immediate supervisor for additional information.
Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotels, etc.
Develop knowledge about frequent guests and their special requests and needs.
Be familiar with cultural differences in order to meet all different customer needs.
Have PMS and Saflok skills, Security systems and Fire Systems.
Be able to work according to budget; keep constant eye on staffing level and control costs.
Be knowledgeable about etiquette and protocols.
Be familiar with all emergency plans and be able to act upon them.
Use your PMS password with discretion; always log off terminal when not working. Control that all associates are also doing that.
Have a good knowledge about the city and the environment.
Report any unusual occurrences immediately to the Asst. Rooms Division Manager.
Knowledge of Marriott and AHC's Loss Prevention Standard Operating Procedures
At all times strive to represent the AHC in the most professional, courteous manner.
Pushing, pulling, bending, stooping, upward reaching and lifting 50+ pounds are required for this position.
Prolonged periods of standing and walking.
QUALIFICATIONS
Must be able to walk and stand for upwards of 8 hours.
Must be able to ride a bicycle for bicycle patrol during warmer months.
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
CERTIFICATES, LICENSES, REGISTRATIONS
Vehicle operator's license: Michigan Drivers License, 3 points or less
AED/CPR/1st Aid Training preferred
Tips certification is preferred
EDUCATION and/or EXPERIENCE
High school diploma or equivalent preferred
Fire, Police or Security related experience is preferred

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