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Hospitality Supervisor Jobs (NOW HIRING)

Nexdine Hospitality

$18 - $20/hr

Hospitality Supervisor Location : Mouth of Wilson, VA Hours : Full Time Hourly Pay Rate : $18.00-$20.00/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous Compensation & Benefits ...

HomeGrown

Hospitality Supervisor

Omaha, NE · On-site

$16 - $18/hr

Restaurant Hospitality Supervisor Our guiding value is "Cultivating Kindness". Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're ...

HomeGrown

Hospitality Supervisor

Omaha, NE

Restaurant Hospitality Supervisor Our guiding value is "Cultivating Kindness". Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're ...

WSA Entertainment LLC

Hospitality Supervisor

San Diego, CA · On-site

$25 - $30/hr

The Hospitality Supervisor is responsible for leading the front of house operation with excellence, consistency, and a strong sense of hospitality while also supporting sales growth, administrative ...

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Hospitality Supervisor information

See salary details

$25.5K

$57.7K

$83K

How much do hospitality supervisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for hospitality supervisor in the United States is $57,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Supervisor, and why are they important?

To thrive as a Hospitality Supervisor, you need strong leadership, customer service expertise, and industry knowledge, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and health and safety protocols is typically required. Excellent interpersonal, problem-solving, and organizational skills help you motivate teams and ensure guest satisfaction. These skills and qualities are crucial for maintaining high service standards, efficient operations, and positive guest experiences.

What is the difference between Hospitality Supervisor vs Front Desk Agent?

AspectHospitality SupervisorFront Desk Agent
CredentialsHigh school diploma; hospitality or management certificationsHigh school diploma; customer service experience
Work EnvironmentOversees staff, manages operations in hotels or resortsAssists guests at the front desk, handles check-ins/outs
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, inns
Common Search & ComparisonManagement, supervision, operationsGuest services, customer support

The Hospitality Supervisor typically oversees daily operations and staff in a hospitality setting, requiring some management experience and certifications. In contrast, a Front Desk Agent focuses on guest check-in/out and customer service. While both roles are essential in the hospitality industry, the supervisor has broader responsibilities related to staff management and operational oversight, whereas the front desk agent concentrates on guest interactions and service delivery.

What is the highest salary of a supervisor?

The highest salary for a hospitality supervisor can reach up to $70,000 to $80,000 annually, depending on experience, location, and the size of the establishment. Senior supervisors or those in luxury hotels with extensive responsibilities may earn higher compensation, especially with additional certifications or specialized skills.

What are some common challenges Hospitality Supervisors face when managing a diverse team, and how can they effectively address them?

Hospitality Supervisors often manage teams with members from various cultural backgrounds, skill levels, and personalities. This diversity can lead to communication barriers or differing expectations around service standards. Effective supervisors address these challenges by fostering an inclusive environment, offering clear and consistent training, and encouraging open dialogue. Regular team meetings and individual check-ins can help identify issues early and build strong working relationships, ensuring smooth operations and high guest satisfaction.

What are Hospitality Supervisors?

Hospitality Supervisors are professionals who oversee the daily operations of hospitality establishments such as hotels, restaurants, or resorts. They are responsible for managing staff, ensuring excellent customer service, coordinating schedules, and maintaining high standards of cleanliness and safety. Hospitality Supervisors also handle guest concerns, train new employees, and may assist with budgeting and inventory management. Their role is vital in ensuring guests have a positive experience and that the establishment runs smoothly.
More about Hospitality Supervisor jobs
What cities are hiring for Hospitality Supervisor jobs? Cities with the most Hospitality Supervisor job openings:
What states have the most Hospitality Supervisor jobs? States with the most job openings for Hospitality Supervisor jobs include:
What job categories do people searching Hospitality Supervisor jobs look for? The top searched job categories for Hospitality Supervisor jobs are:
Hospitality Supervisor jobs near you
Infographic showing various Hospitality Supervisor job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,716 per year, or $27.7 per hour.

Hospitality Supervisor

Lake of the Torches Casino

Lac Du Flambeau, WI • On-site

$19 - $22/hr

Full-time

Posted 6 days ago

Job description

DEADLINE: OPEN UNTIL FILLED (Please note resume is required)

SUMMARY: A Hospitality Supervisor acts as a versatile leader, stepping into different departments (Hotel, Convention Sales, Eagle’s Nest, Woody’s Bar & Grill) to ensure smooth operations, cover shifts, train staff, maintain standards, resolve issues, and acting as temporary department lead or hands-on support in the absence of a departmental supervisor or manager. The Hospitality Supervisor will be assigned to a primary department but can be scheduled in other Hospitality departments as needed. Specific responsibilities include, but are not limited to the following:


DUTIES AND RESPONSIBILITIES:

  1. In addition to the Primary Department Supervisor duties the Hospitality Supervisor will need to be aware of and have access to the duties of the other departments’ supervisors.
  2. The Hospitality Supervisor may need to be called to another department to assess situations when a supervisor or manager is not available.
  1. Ensure daily tasks, cleanliness, guest satisfaction, and service standards are met.
  1. Fill in for absent staff and when needed call staff in to fill openings.
  1. Reinforce company and departmental policies and service excellence.
  2. Address urgent guest concerns, resolve operational hiccups, and identify maintenance or safety issues, escalating as needed.
  3. Collaborates effectively with other departments to ensure a unified approach to guest services.
  1. Performs other duties as assigned.


SUPERVISORY RESPONSIBILITIES: Scheduling will be done with the Department Managers and Hospitality Director. Operates independently with supervision received from the assigned Primary Department Manager and works with all Hospitality department Managers.


POSITION RELATIONSHIPS:

Internal: Frequent contact with associates at all levels within all departments of the organization.

External: Extensive contact with guests and visitors. Occasional contact with suppliers and sales representatives.

EDUCATION: A High School education or equivalent is required.

EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, quality dining environment is required. Experience in other food service operations, hotel operations, and convention operations is preferred. Prior customer service and cash handling experience is required.

KNOWLEDGE, SKILLS AND ABILITIES: Must possess excellent interpersonal, communication, delegation, problem solving and people management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. Experience with PC’s and related software is preferred.

LICENSE REQUIREMENTS: N/A


WORK ENVIRONMENT:

Work Conditions: The conditions will vary depending on what department and where in that department the Hospitality Supervisor will be assigned. The areas will include both front and back of house for all Hospitality departments.

Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where spills, wet floors, secondhand smoke or guest/employee behaviors may create undesirable conditions.

Physical Requirements: Continual walking, bending, standing and lifting is required.

BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Hospitality Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, guests and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each guest, visitor and fellow employee is a requisite of successful job performance.


OTHER: Must attend all mandatory meetings and participate in training and development sessions.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes.


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