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Hospital Telephone Operator Jobs in Virginia (NOW HIRING)

Lifepoint Health

Switchboard Operator PRN

Warrenton, VA · On-site

$15 - $17/hr

The fourth floor of the hospital is devoted to our Family Birthing Center and Intermediate Care Nursery. How you'll contribute A Switchboard Operator who excels in this role: * Operates the telephone ...

UVA Health

Switchboard Operator

Manassas, VA · On-site

$16 - $21.65/hr

... hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise ... Must possess a clear, pleasant, and professional telephone voice and manner. Ability to hear and ...

Compass Group

NUTRITION OPERATOR

Falls Church, VA · On-site

$18.25/hr

Inova Fairfax Hospital - 3300 Gallows Road, Falls Church, VA 22042. Note: online applications ... Follows proper telephone etiquette and procedures with patients, visitors and healthcare ...

Compass Group

NUTRITION OPERATOR

Alexandria, VA · On-site

$18.25/hr

Inova Mount Vernon Hospital - 2501 Parker's Lane, Alexandria, VA 22306. Note: online applications ... Follows proper telephone etiquette and procedures with patients, visitors and healthcare ...

Compass Group

BILINGUAL NUTRITION OPERATOR

Leesburg, VA · On-site

$18.25/hr

Inova Loudoun Hospital - 44045 Riverside Parkway, Leesburg, VA 20176. Note: online applications ... Follows proper telephone etiquette and procedures with patients, visitors and healthcare ...

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All JobsHospital Telephone Operator JobsHospital Telephone Operator Jobs in Virginia

Hospital Telephone Operator information

See Virginia salary details

$9

$17

$25

How much do hospital telephone operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hospital telephone operator in Virginia is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What is a hospital telephone operator?

Hospital telephone operators are professionals responsible for answering, directing, and managing incoming and outgoing calls within a hospital or healthcare facility. They serve as a vital communication link between patients, families, medical staff, and departments. In addition to handling general inquiries, they may assist with emergency calls, relay messages, and provide information about hospital services and locations. Their role helps ensure efficient and effective communication throughout the hospital.

What are the key skills and qualifications needed to thrive as a hospital telephone operator?

To thrive as a Hospital Telephone Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, paging software, and hospital information systems is typically required. Patience, professionalism, and strong problem-solving skills help operators manage stressful situations and provide outstanding customer service. These competencies are crucial for ensuring efficient communication, quick response to emergencies, and a positive experience for patients and staff.

What are some typical challenges faced by hospital telephone operators, and how can they be managed effectively?

Hospital telephone operators often handle high call volumes, including emergency situations and emotionally distressed callers. A major challenge is quickly and accurately directing calls while maintaining a calm and professional demeanor. Effective time management, strong communication skills, and familiarity with hospital departments are essential for managing these demands. Many operators also participate in ongoing training to stay current with hospital protocols and improve their ability to assist both patients and staff efficiently.

What is the difference between Hospital Telephone Operator vs Medical Receptionist?

AspectHospital Telephone OperatorMedical Receptionist
CredentialsHigh school diploma; communication skillsHigh school diploma; administrative skills
Work EnvironmentHospital front desk, call centerClinic or hospital front desk
Employer & IndustryHospitals, healthcare facilitiesMedical offices, clinics
Primary RoleAnswering calls, routing calls, pagingScheduling appointments, patient check-in

While both roles involve patient interaction and communication, the Hospital Telephone Operator primarily handles incoming calls and paging within the hospital, focusing on communication logistics. The Medical Receptionist manages patient check-in, scheduling, and administrative tasks. Both positions are essential in healthcare settings but serve different functions related to patient flow and communication.

What does a hospital telephone operator do in a hospital?

A hospital telephone operator manages incoming and outgoing calls within the hospital, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

What are popular job titles related to Hospital Telephone Operator jobs in Virginia?

For Hospital Telephone Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hospital Telephone Operator jobs in Virginia look for?

The top searched job categories for Hospital Telephone Operator jobs in Virginia are:

Hospital Telephone Operator jobs near you
Infographic showing various Hospital Telephone Operator job openings in Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,829 per year, or $17.7 per hour.

Switchboard Operator PRN

Lifepoint Health

Warrenton, VA • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Operate the telephone switchboard and route calls to appropriate personnel.

  • Announce necessary codes accurately and implement emergency response and Rapid Response teams using electronic methods.

  • Promptly report all alarm variances to the security or facilities department as appropriate.

LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

765th of 898 rated healthcare providers

Job description


Schedule:PRN Variable Shifts/Rotate Weekends & Holidays
Location: Onsite.
Hourly Range: $15-$17
Your experience matters
Fauquier Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Switchboard Operator, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff communication across the organization.
Fauquier Health is a 97-bed acute care hospital offering surgical services (including robotics), a 24-hour Emergency Department, extensive medical imaging capabilities, an Intensive Care Unit and much, much more. The Fauquier Health system offers patient care for a variety of specialty services including Orthopedics and Spine, a Cardiac Catheterization Lab, and robotic-assisted surgery. The fourth floor of the hospital is devoted to our Family Birthing Center and Intermediate Care Nursery.
How you'll contribute
A Switchboard Operator who excels in this role:
  • Operates the telephone switchboard and routes calls to appropriate personnel. Announces necessary codes with accuracy and implements emergency response and Rapid Response teams utilizing electronic methods.
  • Promptly reports all alarm variances to the security of facilities department as appropriate.
  • Exercises sound judgement in the process and issuance of code requests to include assessing severity, type, authenticity, etc. Announces all codes in a timely, clear, and calm manner. Obtains all necessary information from callers.

Schedule:PRN Variable Shifts
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have previous experience in a customer service role and possess excellent verbal, written, and interpersonal communication skills.
  • High School diploma or equivalent preferred.
  • At least 2 years' experience in a customer service role required.
  • Experience utilizing multi-line switchboard in a healthcare environment preferred.

More about Fauquier Health
Fauquier Health is proud to be nationally recognized as a Top General Hospital by the Leapfrog group with a dedication to quality, patient-centered care. We are also accredited by the Joint Commission, a certified Primary Stroke Center, Center for Excellence in Joint Replacement, and an accredited Chest Pain Center.
EEOC Statement
Fauquier Health is an Equal Opportunity Employer. Fauquier Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

What LifePoint Health employees say

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Benefits

Hours and flexibility

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

Social media

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