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Hospital Support Worker Jobs (NOW HIRING)

Nuffield Health

$15 - $19.75/hr

Healthcare Support Worker North Staffs Hospital | Nursing | Bank | Part time | Includes weekend work 12.84 per hour Working on the bank means you are not contracted to a set number of hours per week ...

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How much do hospital support worker jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for hospital support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Hospital Support Worker vs Nursing Assistant?

AspectHospital Support WorkerNursing Assistant
CredentialsMay require a certificate or on-the-job trainingOften requires a Certified Nursing Assistant (CNA) certification
Work EnvironmentHospitals, clinics, long-term care facilitiesHospitals, nursing homes, long-term care facilities
Job DutiesAssisting with patient mobility, basic care, and support tasksProviding basic patient care, vital signs, and assisting nurses
Employer & Industry UsageHealthcare support roles in hospitals and clinicsDirect patient care in hospitals and long-term care settings

Hospital Support Workers and Nursing Assistants both provide essential patient support in healthcare settings. While Hospital Support Workers may have less formal certification requirements, Nursing Assistants typically hold CNA certification and perform more direct patient care tasks. Both roles are vital in hospitals and long-term care facilities, but Nursing Assistants often have more defined clinical responsibilities.

What are the key skills and qualifications needed to thrive as a Hospital Support Worker, and why are they important?

To thrive as a Hospital Support Worker, you need a basic understanding of patient care, hygiene protocols, and a relevant diploma or certificate in healthcare support. Familiarity with hospital information systems, patient transport equipment, and infection control procedures is typically required. Compassion, reliability, and strong teamwork skills help you support both patients and clinical staff effectively. These abilities ensure patient comfort, safety, and smooth hospital operations in a demanding environment.

What are hospital support workers?

Hospital support workers are vital staff members who assist medical professionals and help ensure the smooth operation of hospitals. Their duties often include transporting patients, cleaning and maintaining hospital equipment, restocking supplies, and supporting nurses and doctors with non-clinical tasks. They play a key role in providing a safe, clean, and comfortable environment for patients and visitors. While they do not provide direct medical care, their contributions are essential for the overall functioning of healthcare facilities.

What are some common challenges Hospital Support Workers face, and how can they successfully navigate them?

Hospital Support Workers often encounter challenges such as managing a fast-paced environment, handling emotionally charged situations, and balancing multiple priorities. Building strong communication skills and maintaining a calm, empathetic demeanor can help navigate interactions with patients, families, and medical staff. Additionally, staying organized and proactive about infection control and safety procedures ensures effective support for the healthcare team and patient well-being. Collaborating closely with colleagues and seeking mentorship can also ease the transition into the role and foster professional growth.
More about Hospital Support Worker jobs
What job categories do people searching Hospital Support Worker jobs look for? The top searched job categories for Hospital Support Worker jobs are:
Infographic showing various Hospital Support Worker job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 85% Full Time, 5% Part Time, and 5% Temporary. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.
Associate Specialist, Hospital Support

Associate Specialist, Hospital Support

Banfield Pet Hospital

Vancouver, WA • On-site

$29.04 - $45.37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Banfield Pet Hospital rating

5.9

Company rating: 5.9 out of 10

Based on 518 frontline employees who took The Breakroom Quiz

27th of 47 rated veterinary

Job description

JOB TITLE:
Associate Specialist, Hospital Support
LOCATION & SCHEDULE:
Support Office - Vancouver, Full time
COMPENSATION:
$29.04 - $45.37
As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose - A BETTER WORLD FOR PETS - starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.
This role requires associates to work out of a MVH Hub location in North America - Tampa, FL | Vancouver, WA | Santa Monica, CA.
Why This Role Matters:
As part of a centralized service team, the Associate Specialist, Hospital Support will act as primary liaison and point of contact serving as a bridge between the hospitals and the Commercial Buying Ops team to ensure exceptional service and experience for all their procurement needs. Fostering a positive relationship between the hospitals and the MVH Commercial Team.
You Will:
  • Provide support to hospitals with procurement questions including instrument identification, medical equipment accessories, and common pharmaceutical terminology by identifying and recommending appropriate solutions
  • Manage workflow for hospital support via ServiceNow platform. Assist with triaging and resolution of open tickets.
  • Document hospital interactions and maintain accurate records. Educate and guide hospitals to self-service function within Service Now/Commercial Corner
  • Place purchase orders with suppliers, ensuring orders are processed, shipped, and received promptly and accurately. Maintain strong working relationships with outside stakeholders (vendors and distribution partners)
  • Review and approve purchase requisitions for accuracy, ensuring accurate and timely conversion of requisitions to purchase orders
  • Process hospitals exception orders, expedite orders, reschedule deliveries and cancel purchase orders as needed
  • Resolve shipping, receiving, and billing discrepancies with users and suppliers and resolve missing orders for product/supplies and/or equipment
  • Collaborate with other cross-functional teams, including management to resolve hospital issues. Provide feedback to management on any customer service trends. Lead hospital support continuous improvement efforts for the Commercial Team
  • Add or remove hospital users on ordering platforms as necessary
  • Assist developing and updating education training materials
  • Stay current with company offerings, industry trends, and hospital needs
  • Other job duties as assigned

Your Experience Should Include:
  • Bachelor's degree preferred
  • Certified Veterinary Technician preferred
  • Previous Client Support experience preferred
  • Medical Equipment troubleshooting experience preferred
  • Required:
    • Minimum 3 years' veterinary hospital experience, pharmacy experience, or procurement experience
    • Broad familiarity with surgical instruments, medical equipment, pharmaceutical categories (including generic and trade names and general drug classes)
    • Proficient in Microsoft Office

Hourly Pay: $29.04 - $45.37
Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.
Does this sound like you? Want to join an organization that values Quality, Efficiency, Responsibility, Mutuality, and Freedom? Apply today to be considered and join us to advance our mission to create A BETTER WORLD FOR PETS.
What We Offer You:
  • Competitive salary with paid time off & holidays so you can spend time with the people you love.
  • Medical, dental, and vision insurance for you and your loved ones.
  • Fertility and family-building assistance.
  • Paid Parental leave.
  • Practice Paid Basic Life Insurance.
  • Practice Paid Short- and Long-Term Disability.
  • Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
  • Commuter Benefits.
  • Legal Plan.
  • Health Savings Account & Flexible Spending Account.
  • Mental health support and resources.
  • Paid Volunteering.
  • Optimum Wellness Plans® for up to three pets.
  • Continuing Education allowance & MED hours for eligible positions.
  • Student Debt Relief (for full-time DVMs).
  • A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations:
  • Ability to work at a computer for long periods of time.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
  • The noise level in the work environment is normally moderate.
  • Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.

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