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How much do horace mann service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for horace mann service in the United States is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $25.48 per hour, depending on experience, location, and employer.

What is a Horace Mann Service representative?

Horace Mann Service representatives are professionals who work for Horace Mann, a company specializing in insurance and financial services for educators. These representatives assist clients by providing information about insurance products, handling service requests, processing claims, and offering guidance on financial planning options. They are trained to understand the unique needs of educators and to provide personalized support. Their goal is to ensure customer satisfaction and help clients make informed decisions regarding their insurance and financial needs.

What are the typical daily responsibilities of a Horace Mann Service representative?

As a Horace Mann Service Representative, your daily responsibilities typically include responding to customer inquiries, processing policy changes, providing information about insurance options, and assisting clients with claims. You'll also collaborate closely with agents and underwriters to resolve issues efficiently and ensure policyholders receive excellent service. This role often involves a mix of phone, email, and face-to-face interactions, requiring strong communication and problem-solving skills. Staying organized and up to date on company products is key to success in this position.

What are the key skills and qualifications needed to thrive as a Horace Mann Service representative, and why are they important?

To thrive as a Horace Mann Service Representative, you need a background in customer service, insurance knowledge, and strong problem-solving abilities, often supported by a high school diploma or relevant experience. Familiarity with insurance management systems, CRM software, and sometimes state insurance licensure is typically required. Strong interpersonal skills, attention to detail, and effective communication help build trust with clients and resolve their concerns efficiently. These skills are essential for delivering excellent customer experiences, ensuring policy accuracy, and maintaining client satisfaction in a competitive insurance environment.

What is the difference between Horace Mann Service vs Insurance Agent?

AspectHorace Mann ServiceInsurance Agent
CredentialsLicenses required for insurance sales and serviceLicenses required for selling insurance products
Work EnvironmentOffice-based, customer service focusField and office-based, sales and client interaction
Employer & IndustryHorace Mann, education-focused insurance providerVarious insurance companies, broader industry

Horace Mann Service representatives primarily focus on supporting existing clients and managing policies within the education insurance niche. Insurance Agents, on the other hand, often engage in sales, client acquisition, and broader insurance product offerings. While both roles require licensing and involve client interaction, Horace Mann Service roles are more service-oriented within a specific industry, whereas Insurance Agents focus on sales and new business development.

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Horace Mann Service jobs near you
Infographic showing various Horace Mann Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,369 per year, or $23.3 per hour.

Counselor - Horace Mann

Springfield City Schools

Springfield, OH • On-site

$34K/yr

Full-time

Posted 3 days ago

New

Job description

Position Type:
Student Support Services/School Counselor
Date Posted:
8/19/2026
Location:
Horace Mann Elementary School
Date Available:
2026-27 SY
Closing Date:
08/25/2026
The Springfield City School District is seeking a School Counselor for theHorace Mann Elementary School level. We service approximately 8,000 students and are dedicated to providing an education for all students. Our students represent our whole community and we value the racial, ethnic and socioeconomic diversity of our student body. We've invested in new technology and many up-to-date text books and tools for our teachers and other staff.
Successful candidates must possess a Bachelor's of Art with licensure in School Counseling and five (5) years of previous counseling experience.
Candidate must be experienced in working with urban youth and have knowledge and experience with urban schooling.
The successful candidate will demonstrate a thorough knowledge of scheduling, credit checks, common core requirements, data entry, DASL and Progress book or similar expertise.
Duties include but are not limited to:
  • Provides counseling opportunities for all students
  • Assists students in making educational and vocational choices
  • Provides crisis intervention
  • Provides opportunities for parental conferences
  • Performs other duties as assigned

As set forth in our negotiated agreement, counselors work 183 days per year with a possibility of extended days.
Starting wage is $34,227.00 depending on education and experience.
Wage and Benefit information available online at SCSDHere.com

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