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Hoopla Jobs (NOW HIRING)

Midwest Tape

Warehouse Worker

Holland, OH · On-site

$15/hr

Midwest Tape | Hoopla What started in 1989 as a family-owned video rental store grew into a trusted partner dedicated to helping libraries thrive. A single suggestion to sell VHS tapes (remember ...

Midwest Tape

.NET Developer

Holland, OH · On-site

$90K - $110K/yr

Hoopla, available on iOS, Android, and desktop, combines our decades of media expertise with modern technology to deliver an all-in-one experience for libraries and their patrons. With one of the ...

Collabera

Reporting Analyst - Sales

Alexandria, VA · On-site

$30/hr

Leverage salesforce.com dashboards, C9 Sales Precision Tool, Hoopla Sales Gamification and other reporting tools to support smart sales performance and future opportunity reporting, monitoring and ...

BlackLine

Business Development Representative

Manhattan, NY · On-site

$48K - $61K/yr

Learn the ins and outs of tools, such as Salesforce.com, LinkedIn Sales Navigator, Outreach, Hoopla, ZoomInfo, DiscoverOrg, InsideView, ClearSlide, and Kapost. * Understand the technical landscape of ...

Sun Com Mobile

Bilingual Associate Director

Duluth, GA · On-site

$60K - $75K/yr

Review and ensure execution of new sales items (e.g., Hoopla, PROMO rundown, SPIFs). * Review incentive plans and provide performance coaching during store visits. Operations Management * Monitor ...

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How much do hoopla jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for hoopla in the United States is $43.70, according to ZipRecruiter salary data. Most workers in this role earn between $31.01 and $53.61 per hour, depending on experience, location, and employer.

What is a Hoopla job?

A Hoopla job typically refers to a role at Hoopla, a digital media service that provides access to movies, TV shows, music, eBooks, audiobooks, and comics through public libraries. Employees at Hoopla may work in various positions, including technology, content management, customer support, or library relations. These roles focus on maintaining and improving the platform, ensuring seamless user experience, and collaborating with libraries to expand digital collections.

What are the key skills and qualifications needed to thrive as a Hoopla Library Services Specialist, and why are they important?

To thrive as a Hoopla Library Services Specialist, you need a solid understanding of digital media, library science principles, and customer service, typically supported by a degree in library science or related experience. Familiarity with digital content management systems, library databases, and the Hoopla platform itself is important. Strong communication, problem-solving, and adaptability help specialists assist patrons with technical issues and promote digital resources effectively. These skills ensure seamless access to digital collections and enhance user satisfaction in modern library environments.

What are some common challenges faced by team members working at Hoopla, and how can they be addressed?

Team members at Hoopla often work in a fast-paced, collaborative environment focused on delivering excellent customer experiences through digital media services. One common challenge is adapting quickly to evolving technology and user needs, which requires continuous learning and flexibility. Collaboration across departments—such as product development, customer support, and marketing—is essential, and effective communication helps prevent misunderstandings. Employees can address these challenges by proactively seeking feedback, participating in training sessions, and embracing a culture of innovation and teamwork.

What are Hoopla jobs?

Hoopla jobs typically refer to positions at Hoopla, a digital media service that provides access to movies, music, audiobooks, ebooks, comics, and TV shows through partnerships with public libraries. Employees at Hoopla may work in roles related to software development, content management, customer support, marketing, and library relations. These positions often require skills in technology, digital media, and customer service, and may involve collaborating with libraries and publishers to expand digital collections. Working at Hoopla offers opportunities to support public access to digital content and enhance library user experiences.

What is the difference between Hoopla vs Librarian?

AspectHooplaLibrarian
Required CredentialsNone or basic library cardMaster's degree in Library Science (MLS)
Work EnvironmentDigital platforms, libraries, educational institutionsPublic, academic, or special libraries
Industry UsageDigital media and e-book servicesInformation management and community service
Common Search IntentAccessing digital mediaManaging library resources and assisting patrons

Hoopla is a digital media service providing access to movies, music, and e-books, often used by libraries. Librarians manage library collections, assist patrons, and require a master's degree in Library Science. While Hoopla focuses on digital content delivery, librarians work in physical or digital library environments, offering community and educational services.

More about Hoopla jobs
What are the most commonly searched types of Hoopla jobs? The most popular types of Hoopla jobs are:
What states have the most Hoopla jobs? States with the most job openings for Hoopla jobs include:
What job categories do people searching Hoopla jobs look for? The top searched job categories for Hoopla jobs are:
Hoopla jobs near you
Infographic showing various Hoopla job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $90,886 per year, or $43.7 per hour.
Library Systems Support Specialist

Library Systems Support Specialist

Midwest Tape

Holland, OH • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description


Onsite, Holland, Ohio
Monday-Friday 8:30am-5:00pm


What started in 1989 as a family-owned video rental store grew into a trusted partner dedicated to helping libraries thrive. A single suggestion to sell VHS tapes (remember those?) to public libraries inspired our founder, John Eldred to start Midwest Tape LLC – and set our mission in motion.

Fast forward to over 35 years later, we provide libraries across North America, New Zealand, and Australia with innovative products and equitable access to content. Backed by a passion for exceptional service and a deep understanding of library needs, we fuel libraries with unparalleled access to top-tier media content including physical media (audiobooks, DVDs, CDs, and read-a-longs) as well as our digital platform, Hoopla Digital.

Hoopla, available on iOS, Android, and desktop, combines our decades of media expertise with modern technology to deliver an all-in-one experience for libraries and their patrons. With one of the strongest catalogs in the digital library space, Hoopla empowers libraries to reach patrons wherever they are.

We proudly partner with our library partners and content providers to strengthen communities through access to educational resources and entertainment experiences. Since 1989, our commitment has remained the same: supporting libraries with solutions that make a difference because strong libraries build healthy communities.

Position Summary:

Responsible for learning about libraries’ Integrated Library Systems (ILS), helping libraries develop the best workflow with Midwest Tape and communicating with libraries regarding their 9XX, EDI, and Hoopla digital services setups and issues.

Primary Duties and Responsibilities:

To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.

  • Discuss with libraries ILS authentication for Hoopla Digital services.
  • Provide initial hoopla customer ILS setup assistance and walk-through.
  • Conduct and maintain ILS annual reviews for all hoopla customers.
  • Help libraries setup the best work flow for their library.
  • Gather information from library and add tickets to IT for new APIs, Authentication, and Discovery layers as needed.
  • Maintain customer relationships in regards to ILS updates and migrations.
  • Help create and maintain documentation on integration with each ILS.
  • Discuss passing data from ILS to Midwest Tape for authentication and cataloging.
  • Learn more about each ILS in order to discuss best workflows with library.
  • Work with the sales department to help resolve ILS issues.
  • Work with Data and IT to help resolve ILS issues, identify new workflows, set up new integrations.
  • Assist in creation of documentation of manuals and upkeep of the same.
  • Assist in creation of proper Midwest Tape workflows.
  • Provide training to other employees (Hoopla coordinators) on how each ILS works.
  • Provide support for libraries 9xx, EDI, Open URL, 949 item records and other automation options.

Skills:

  • Strong familiarity with library current ILS systems.
  • Strong knowledge of Midwest Tape’s Web site, Hoopla websites, help desk site, and SAP.
  • Must be able to communicate effectively with programmers, hoopla and processing support, sales and customers.
  • Demonstrate advanced conceptual reasoning skills and discretionary judgment along with an understanding of business area policies and processes.
  • Must possess excellent follow-up and follow-through skills.
  • Basic Computer skills, including Microsoft Office.
  • Familiarity with MARC Records.
  • Must be able to work independently while being an active member of a team.
  • Must be detail oriented, accurate and have excellent organization skills.

Preferred Education Requirements:

  • Bachelors Degree in related field.

Preferred Experience:

  • 1-3 years direct work experience in a programming or customer service environment
  • Knowledge of Midwest Tape’s work flow from start to finish.

Physical Requirements/Work Environment:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
  • Physically able to participate in training sessions, presentations, and meetings.


Benefits:

  • Medical, dental, & vision insurance
  • 401k + match
  • Profit sharing
  • Paid vacation and personal time
  • Flex time
  • 10 paid holidays
  • Company performance bonus
  • Holiday bonus
  • Training & career development opportunities


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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