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Holiday Customer Service Representative Jobs (NOW HIRING)

Adecco US, Inc.

Customer Service Rep

Kent, WA · On-site

$18/hr

Responsibilities for a Customer Service Representative include but are not limited to: * Assist ... Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected ...

Adecco

Customer Service Rep

Kent, WA · On-site

$18/hr

Responsibilities for a Customer Service Representative include but are not limited to: * Assist ... Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected ...

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Holiday Customer Service Representative information

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How much do holiday customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for holiday customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a holiday customer service representative?

Holiday Customer Service Representatives are temporary employees hired by businesses during peak holiday seasons to assist customers with inquiries, orders, returns, and other service needs. They often work in retail stores, call centers, or online support roles, helping manage the increased volume of customers during holidays. Their responsibilities include answering questions, resolving issues, processing transactions, and ensuring customers have a positive shopping experience. Excellent communication skills and the ability to handle high-stress situations are essential qualities for this position.

What are the key skills and qualifications needed to thrive as a holiday customer service representative?

To thrive as a Holiday Customer Service Representative, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic computer literacy are commonly required. Patience, resilience under pressure, and a positive attitude are standout soft skills for this role. These capabilities ensure efficient, friendly service during peak seasons, enhancing customer satisfaction and supporting smooth retail operations.

What are some common challenges holiday customer service representatives face during peak seasons, and how can they effectively manage them?

Holiday Customer Service Representatives often encounter higher call volumes, increased customer inquiries, and heightened stress during peak seasons. Managing time efficiently, staying calm under pressure, and utilizing clear communication are crucial for success. Regularly collaborating with teammates and supervisors can help distribute workloads and resolve complex issues more quickly. Representatives who demonstrate adaptability and problem-solving skills are highly valued and may find opportunities for long-term roles after the holiday period.

What is the difference between Holiday Customer Service Representative vs Customer Service Representative?

AspectHoliday Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentSeasonal, high-volume call centers, retail stores, or online support during holidaysYear-round call centers, retail, or online support
Employer & IndustryRetail, e-commerce, travel, hospitality during holiday seasonsVarious industries including retail, telecom, finance, and more
Search & Comparison IntentFocus on seasonal roles, holiday support jobsGeneral customer service roles, year-round positions

Holiday Customer Service Representatives primarily work during peak holiday seasons, handling increased customer inquiries in retail, travel, or hospitality industries. In contrast, Customer Service Representatives work year-round across various industries. Both roles require similar skills and training but differ mainly in timing and workload volume.

What cities are hiring for Holiday Customer Service Representative jobs?

Cities with the most Holiday Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Holiday Customer Service Representative jobs?

States with the most job openings for Holiday Customer Service Representative jobs include:

What are popular job titles related to Holiday Customer Service Representative jobs?

For Holiday Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Holiday Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Baton Rouge, LA • On-site

Gas Express LLC
Retail • 51 - 200 employees
Learn more about Gas Express LLCexternal

$12.50 - $17/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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