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Hiv Case Manager Jobs in Reno, NV (NOW HIRING)

HR Coordinator

Reno, NV · On-site

$21/hr

... in which case they are deemed to be other (non-essential) functions. * Employees are held ... management staff of any irregularities encountered in an individual's licensing procedure.

HR Coordinator

Reno, NV · On-site

$21/hr

... in which case they are deemed to be other (non-essential) functions. * Employees are held ... management staff of any irregularities encountered in an individual's licensing procedure.

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Hiv Case Manager information

See Reno, NV salary details

$19

$47

$79

How much do hiv case manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for hiv case manager in Reno, NV is $47.39, according to ZipRecruiter salary data. Most workers in this role earn between $35.24 and $57.26 per hour, depending on experience, location, and employer.

What is an HIV case manager?

HIV Case Managers are professionals who help individuals living with HIV access medical care, social services, and support resources. They coordinate care by assessing clients' needs, developing care plans, and connecting them to healthcare providers, housing assistance, mental health services, and other community resources. HIV Case Managers play a critical role in supporting clients' well-being, promoting treatment adherence, and improving quality of life. Their work helps reduce barriers to care and ensures clients receive comprehensive, compassionate support.

What are the key skills and qualifications needed to thrive as an HIV case manager?

To thrive as an HIV Case Manager, you need a background in social work, public health, or nursing, often with a relevant degree and experience in case management or HIV/AIDS services. Familiarity with client management systems, electronic health records, and knowledge of community resources is typically required. Strong communication, cultural competency, empathy, and organizational skills help build trust and effectively support clients. These skills are crucial for coordinating care, reducing barriers to treatment, and improving health outcomes for individuals living with HIV.

What are some common challenges faced by HIV case managers, and how can they be addressed?

HIV Case Managers often encounter challenges such as managing complex client needs, addressing stigma, and navigating multifaceted healthcare and social service systems. Building strong relationships with clients and multidisciplinary teams is crucial for effective care coordination. Staying updated on resources, maintaining clear communication, and practicing empathy can help overcome these challenges and lead to better health outcomes for clients.

What is the difference between Hiv Case Manager vs Hiv Outreach Worker?

AspectHiv Case ManagerHiv Outreach Worker
CredentialsTypically requires a healthcare-related certification or degree, such as a social work or nursing licenseOften requires a high school diploma or equivalent; some roles prefer certifications in outreach or health education
Work EnvironmentWorks in clinics, healthcare facilities, or case management offices, providing direct client supportOperates in community settings, outreach events, and homes to engage at-risk populations
Employer & IndustryHospitals, clinics, public health agencies, and non-profits focused on HIV/AIDS care

Hiv Case Managers focus on coordinating care, managing treatment plans, and supporting clients with HIV in healthcare settings. In contrast, Hiv Outreach Workers primarily engage with communities, providing education, testing, and connecting individuals to services. Both roles are vital in HIV prevention and care but differ in their focus and work environment.

What are popular job titles related to Hiv Case Manager jobs in Reno, NV?

For Hiv Case Manager jobs in Reno, NV, the most frequently searched job titles are:

What cities near Reno, NV are hiring for Hiv Case Manager jobs?

Cities near Reno, NV with the most Hiv Case Manager job openings:

Infographic showing various Hiv Case Manager job openings in Reno, NV as of August 2026, with employment types broken down into 13% As Needed, and 87% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $98,579 per year, or $47.4 per hour.

Eligibility Specialist - Bilingual - 24.04 per hour

Access To Healthcare Network

Reno, NV • On-site

Other

Medical, Dental, Vision, Life, PTO

Posted 13 days ago


Job description

TITLE: Eligibility Specialist - Bilingual
REPORTS TO: Eligibility Supervisor
SUPERVISES: Not Applicable
DEPARTMENT: Ryan White HIV/AIDS Program
BASED AT: Access to Healthcare Network - Reno
STATUS: Full-Time, Non-Exempt
About Access to Healthcare Network (AHN)
Access to Healthcare Network (AHN) is a mission-driven nonprofit dedicated to improving access to quality healthcare and supportive services. We foster a collaborative, respectful, and dynamic work environment where team members feel valued and supported. Joining AHN means contributing to meaningful work that positively impacts seniors, individuals with disabilities, and underserved community members.
JOB PURPOSE
The Eligibility Specialist supports improved health outcomes for people living with HIV/AIDS by determining eligibility for Ryan White services, helping clients access public and private assistance programs, and identifying payer sources for the AIDS Assistance Program (ADAP). The role involves advocacy, eligibility screening, data entry, documentation, and coordination with clients, agencies, and providers to ensure a seamless continuum of care.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Program & Eligibility Coordination
  • Conduct eligibility screenings for Ryan White services and verify all required documentation to ensure program compliance.
  • Assist clients with completing applications, including enrollment in Liberty Dental and other applicable programs.
  • Determine appropriate ADAP payer sources and support clients in accessing medications and treatment to achieve viral suppression.
  • Process interim eligibility updates and collect, review, and maintain required documentation.
  • Refer clients to case management and other supportive services to ensure comprehensive care.
  • Maintain strict confidentiality and professionalism in all interactions, adhering to HIPAA regulations.
  • Assist clients with obtaining Employer Insurance Verification Forms (EIVF) and refer eligible individuals to the Health Insurance Program/Cost Sharing Assistance Program (CSAP) for insurance enrollment, premium assistance, tax support, and related services.
  • Respond to client and partner communications within 48 hours, ensuring timely and effective service delivery.
  • Maintain a strong understanding of payer-of-last-resort requirements to accurately determine ADAP eligibility.
  • Follow up with clients, providers, and partner agencies to obtain missing or updated documentation.
  • Accurately enter and maintain client data in required database systems within established timeframes.
Community & Partner Interaction
  • Build and maintain effective working relationships with AHN providers, clients, community partners, and funding agencies.
  • Communicate professionally and effectively with internal staff and external partner organizations.
  • Perform general administrative duties to support program operations and service delivery.
  • Respond to inquiry calls and provide clear, accurate information regarding Ryan White program requirements and services.
  • Maintain working knowledge of AHN services and other healthcare programs, including Medicaid, Medicare, Nevada Check-Up, and the Affordable Care Act.
  • Participate in activities and responsibilities associated with state and county grant requirements, ensuring compliance and timely reporting.
Data & System Management
  • Schedule client appointments, maintain tracking spreadsheets, and monitor ADAP payer sources to support program operations.
  • Accurately enter and upload eligibility documentation into database systems in a timely manner.
  • Complete pharmacy benefit manager (PBM) data entry for ADAP-related services, ensuring accuracy and compliance.
  • Handle protected health information (PHI) in strict accordance with HIPAA regulations and organizational policies.
Insurance & Payment Assistance
  • Demonstrate working knowledge of Medicaid, Medicare (Parts A & B), Nevada Check-Up, Affordable Care Act (ACA) plans, and prescription assistance programs.
  • Assist clients with navigating health insurance-related costs, including premiums, copayments, deductibles, and access to tax-related assistance programs.
Adaptability & General Expectations
  • Demonstrate flexibility in adapting to changing priorities and organizational needs; perform additional duties as assigned.
  • Attend required meetings and training sessions while maintaining compliance with all organizational policies, procedures, and standards.
EDUCATION & EXPERIENCE REQUIRED
  • Bilingual (English and Spanish) - Required
  • High school diploma or equivalent; AA Degree preferred
  • Minimum of 1 year of experience in healthcare-related social services, case coordination, or patient support
  • Minimum of 2 years of experience working with database systems and Microsoft Office applications
  • Minimum of 1 year of general office or administrative experience
  • Community Health Worker (CHW) Certification (to be obtained within 1 year; agency-funded)
  • Exchange Enrollment Facilitator License (to be obtained within 90 days; agency-funded)
  • Ability to successfully pass Medicare/Medicaid fraud screening
WORK ENVIRONMENT & PHYSICAL REQUIREMENT
  • The noise level in the work environment is usually moderate, and the employee usually works in a climatecontrolled office environment
  • Be able to sit at a computer for up to 6 - 8 hours per day
  • Be able to stand between 3 - 6 hours per day.
  • Be able to withstand frequent hand/wrist deviation and repetition
  • Must be able to lift, carry up to 30 pounds with a fair consistency
The statements herein are intended to describe the general nature and level of the position, but are not necessarily a complete list of responsibilities, duties and skills required of employee(s) so classified. As such, responsibilities, duties, and required skills may be changed, expanded, reduced, or deleted to meet the business needs of Access to Healthcare Network. Furthermore, they do not establish a contract or implied contract for employment.
FUNDING CLAUSE
This position is funded through external grant sources. Continued employment is contingent upon the ongoing availability of this funding. If funding is reduced or discontinued, the position may be changed or eliminated.
As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. We encourage all qualified candidates to apply.
Benefits:
  • Medical Insurance & Vision provided at no cost to the Employee
  • Health Savings Account HDHP (HSA) includes employer matching $35.00 per month
  • Dependent Care Flexible Savings Account (FSA)
  • Low-cost health insurance options for your dependents
  • Dental Insurance
  • Free Life Insurance and Long-Term Disability
  • Voluntary Ancillary Benefits
  • 4 Weeks Paid Time off in your first year
  • WFH Options
  • 14 Holidays
  • Bereavement Leave
  • 4 weeks Paid parental leave
  • Tuition Assistance and more!

Required to pass a background check through the State of Nevada