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Helper Connectwise Jobs in Havertown, PA (NOW HIRING)

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$10

$17

$23

How much do helper connectwise jobs pay per hour?

As of May 28, 2026, the average hourly pay for helper connectwise in Havertown, PA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

What are popular job titles related to Helper Connectwise jobs in Havertown, PA? For Helper Connectwise jobs in Havertown, PA, the most frequently searched job titles are:
What job categories do people searching Helper Connectwise jobs in Havertown, PA look for? The top searched job categories for Helper Connectwise jobs in Havertown, PA are:
What cities near Havertown, PA are hiring for Helper Connectwise jobs? Cities near Havertown, PA with the most Helper Connectwise job openings:
Helper Connectwise jobs near you
Infographic showing various Helper Connectwise job openings in Havertown, PA as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,980 per year, or $17.8 per hour.
Level 2 Computer Technician - Systems Administrator

Level 2 Computer Technician - Systems Administrator

Pegasus Technologies

Wilmington, DE • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Tier 2 IT Support Technician

Pegasus Technologies, LLC
Chester County, PA | Full-Time | Hybrid Field & Remote Support

Pegasus Technologies is a growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology solutions to small and mid-sized businesses throughout the region. We are looking for a motivated and customer-focused Tier 2 Technician to join our team.

This role is ideal for someone who enjoys solving technical problems, working directly with clients, and continuing to grow their IT knowledge in a fast-paced MSP environment.

Responsibilities

  • Provide Tier 2 technical support for desktops, servers, networking, Microsoft 365, and cloud environments
  • Troubleshoot escalated service tickets and resolve issues efficiently
  • Support and maintain Windows environments, Active Directory, and Microsoft 365
  • Assist with onboarding/offboarding users and device deployments
  • Work with firewalls, switches, wireless networking, and VPN connectivity
  • Participate in project work including migrations, upgrades, and infrastructure improvements
  • Document technical procedures, configurations, and resolutions
  • Communicate clearly and professionally with clients and internal team members
  • Escalate complex issues when appropriate while maintaining ownership of the client experience

Required Skills & Experience

  • 3+ years of IT support experience, preferably within an MSP environment
  • Strong knowledge of:
    • Windows 10/11
    • Windows Server
    • Microsoft 365
    • Active Directory
    • Networking fundamentals (DNS, DHCP, VLANs, VPNs)
  • Experience with remote monitoring and management (RMM) tools
  • Strong troubleshooting and customer service skills
  • Ability to prioritize and manage multiple tasks effectively
  • Excellent communication and documentation abilities

Preferred Qualifications

  • Experience with ConnectWise, Autotask, Datto, Huntress, or similar MSP platforms
  • Knowledge of cybersecurity best practices
  • Experience supporting virtualization platforms such as Hyper-V or VMware
  • Microsoft or CompTIA certifications are a plus

What We Offer

  • Competitive salary based on experience
  • Health benefits
  • Paid time off and holidays
  • Ongoing technical training and career growth opportunities
  • Collaborative team environment
  • Exposure to a wide variety of technologies and industries

About Pegasus Technologies

Pegasus Technologies is committed to delivering responsive, relationship-driven IT services that help businesses operate securely and efficiently. We pride ourselves on our culture, accountability, and long-term partnerships with our clients.

To apply, please submit your resume and a brief introduction explaining why you’d be a great fit for our team.