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Help Desk Associate Jobs in Havertown, PA (NOW HIRING)

Higher Information Group

Help Desk Technician

Malvern, PA · On-site

$19.75 - $26.50/hr

Associate (Preferred) Experience: * Help desk: 1 year (Preferred) * Windows: 1 year (Preferred) Work Location: In person Benefits found in job post Medical insurance, Dental insurance, Vision ...

County of Delaware

Help Desk Technician

Media, PA

$22.06/hr

Summary The Help Desk Technician is responsible for receiving requests for support or advice from ... Associate's degree in Computer Science or related field. Hardware troubleshooting experience.

County of Delaware, PA

Help Desk Technician

Media, PA · On-site

$22.06/hr

Information Technology Opening Date: 09/01/2026 Summary The Help Desk Technician is responsible for ... Associate's degree in Computer Science or related field. * Hardware troubleshooting experience.

TEKsystems

Help Desk Specialist

Philadelphia, PA

$20 - $23/hr

As a Help Desk Technician, you'll be the first voice our store teams hear when something goes wrong ... store associates and create & update tickets for each issue • Troubleshoot common hardware and ...

Monarch Staffing

Front Desk Associate

West Chester, PA · On-site

$19/hr

Greet and assist visitors in a professional, friendly, and helpful manner * Answer questions and ... Desk Associate: * Previous experience in a front desk, customer service, administrative, or public ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer ... In this role, you will serve as the first point of contact for store associates experiencing ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Downingtown, PA · On-site

$14.50 - $18.75/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Downingtown, PA

$14.50 - $18.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Warminster, PA · On-site

$14 - $18/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Warminster, PA · On-site

$14 - $18/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Downingtown, PA · On-site

$14.50 - $18.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Warminster, PA · On-site

$14 - $18/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Havertown, PA

Help Desk Associate information

See Havertown, PA salary details

$14

$20

$32

How much do help desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk associate in Havertown, PA is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Havertown, PA?

The most popular types of Help Desk jobs in Havertown, PA are:

What are popular job titles related to Help Desk Associate jobs in Havertown, PA?

For Help Desk Associate jobs in Havertown, PA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Havertown, PA look for?

The top searched job categories for Help Desk Associate jobs in Havertown, PA are:

What cities near Havertown, PA are hiring for Help Desk Associate jobs?

Cities near Havertown, PA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Havertown, PA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,616 per year, or $21 per hour.

Help Desk Technician

Higher Information Group

Malvern, PA • On-site

$19.75 - $26.50/hr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Provide phone and field support to remediate issues related to PCs, laptops, scanners, printers, copiers, and network devices.

  • Utilize a service desk ticketing system to create, assign, triage, escalate, and document ticket resolutions.

  • Manage Active Directory tasks such as user creation, deletion, permissions, password resets, and configure new computers and applications for deployment.

Job description

About the job


Great Valley School District along with Higher Information Group has an opportunity for you to join our growing IT Services Division as an IT Help Desk Technician on our Help Desk at Great Valley School District.

You will be an employee of Higher Information Group and work as a member of the onsite team at the school district on a variety of IT support projects. We would like you to have A/V experience as well.

We are asking that you live within a 30 minute commute to the school district.

JOB DUTIES AND RESPONSIBILITIES:

  • Provide phone and field support remediate issues pertaining to PCs, laptops, scanners, printers, copiers, and network devices.
  • Utilize a service desk ticketing system to create, assign, triage and determine escalation path and provide thorough documentation on ticket resolutions.
  • Investigate and troubleshoot issues with applications, operating systems and peripherals.
  • Ensure prompt response and escalation for all system outages and issues, providing updates to administration and end users.
  • Manage Active Directory tasks such as user creation, deletion, permissions, and password resets and configure new computers and applications for deployment.
  • Facilitate troubleshooting by representing the district while working with third party vendors .
  • Provide excellent customer service and resolve problems to the end user’s satisfaction.

JOB REQUIREMENTS & QUALIFICATIONS:

  • We do prefer that you reside within a 30 minute commute.
  • Two-year technical degree or equivalent technical school certification; or related experience and training; or equivalent combination of education and experience
  • 1-3 years of technical support, help desk, or network administration experience preferred
  • Strong knowledge and familiarity of computer hardware, software and networking with experience troubleshooting Apple/iOS devices such as iPads, MacBooks, and iMacs.
  • Ability to follow processes and procedures with guidance or instruction and meticulous attention to detail in a performance driven environment.
  • Team-player attitude with excellent communication skills who will enjoy interaction with students, teacher and district administration.
  • Self-motivated with the willingness and ability to learn new technologies.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


Job Type: Full-time

Benefits:


  • Health insurance
  • Paid time off


Schedule:


  • Day shift
  • Monday to Friday


Education:


  • Associate (Preferred)


Experience:


  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)


Work Location: In person


Benefits found in job post

Medical insurance, Dental insurance, Vision insurance available

Requirements added by the job poster

• Commute to this job’s location

• Accept a background check

• 1+ years of work experience with Help Desk Support

• Working in an onsite setting

• Accept a drug test

Apply