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Helpdesk Jobs in Springfield, MO (NOW HIRING)

Seniors Helping Seniors Ozarks

Caregiver

Bolivar, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Willard, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Sparta, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Forsyth, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Springfield, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Marshfield, MO · On-site

$15/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Rogersville, MO · On-site

$15/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Fordland, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Galena, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Elkland, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

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All JobsHelpdesk JobsHelpdesk Jobs in Springfield, MO

Helpdesk information

See Springfield, MO salary details

$11

$21

$30

How much do helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for helpdesk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Springfield, MO? The most popular types of Helpdesk jobs in Springfield, MO are:
What are popular job titles related to Helpdesk jobs in Springfield, MO? For Helpdesk jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Springfield, MO look for? The top searched job categories for Helpdesk jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Helpdesk jobs? Cities near Springfield, MO with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Springfield, MO as of July 2026, with employment types broken down into 58% Full Time, and 42% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,797 per year, or $21.1 per hour.

Caregiver

Seniors Helping Seniors Ozarks

Bolivar, MO • On-site

$16/hr

Other

Re-posted 8 hours ago

Job description

Now hiring in: Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard

Seniors Helping Seniors® in-home care services of Ozarks (SHS) brightens the lives of seniors who can benefit from a helping hand and a friendly smile. Our caregivers, who are seniors themselves, make life a little easier by providing compassionate care in the comfort of our care receiver’s home.

SHS empowers seniors to continue living independently by caring for day-to-day tasks that become more challenging as seniors age.

Qualifications:

  • Enjoy working with our senior population

  • Be a caring, empathetic, compassionate and reliable individual

  • Understand the importance of our services to our seniors

  • Have a positive attitude and be dedicated to our SHS mission

  • High level of emotional intelligence

  • Ability to follow detailed instructions to execute our care plan

  • Maturity to deal effectively with the demands of the job

  • Maintain the highest standards of customer service and professionalism set by SHS

  • Be proactive to find other ways to help our seniors once all tasks have been completed

Companionship and Homemaker Duties may include:

  • Provide Companionship

  • Assist with Light Housekeeping such as laundry, vacuuming, washing dishes, etc…

  • Shopping and Errands

  • Meal Preparation

  • Medication Reminders

  • Pet Care

  • Light Yard Work

  • Light Handyman Services

  • Overnight Supervision

  • Incidental Transportation to doctor’s appointments, family, or their favorite restaurant

Personal Care Duties may include:

  • Assist with Dressing

  • Assist with Feeding

  • Assist with Showering / Bathing

  • Mobility Assistance

  • Assist with Toileting / Incontinence

  • Memory Care

Other Responsibilities:

  • Arrive on Time for all Services

  • Caregivers may be contacted by management outside of standard office hours when coverage is needed for open shifts.

  • Maintain documentation of all services provided

  • Record and report changes in the client’s physical condition, behavior, or appearance to our office staff

  • Communicate regularly and proactively with our office staff

  • Participate in relevant in-service opportunities and other informational meeting when possible

  • Clock in and out using our care management system

Benefits:

  • $16 per hour

  • Flexible schedule

  • Earn extra income

  • Lasting relationships