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Entry Level Help Desk Jobs in Springfield, MO (NOW HIRING)

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MUST HAVE DRIVE & ENERGY This is NOT a sit-behind-a-desk job. This is for people who want MORE out ... Impact-Driven Work - Help homeowners protect and restore their properties while building a strong ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

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Entry Level Help Desk information

See Springfield, MO salary details

$11

$21

$30

How much do entry level help desk jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for entry level help desk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Springfield, MO? The most popular types of Help Desk jobs in Springfield, MO are:
What are popular job titles related to Entry Level Help Desk jobs in Springfield, MO? For Entry Level Help Desk jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Springfield, MO look for? The top searched job categories for Entry Level Help Desk jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Entry Level Help Desk jobs? Cities near Springfield, MO with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Springfield, MO as of June 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,802 per year, or $21.1 per hour.
Patient Services Representative - Sleep Medicine Clinic - FT

Patient Services Representative - Sleep Medicine Clinic - FT

Mercy

Springfield, MO • On-site

$16 - $20.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Mercy rating

6.4

Company rating: 6.4 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

636th of 877 rated healthcare providers


Job description

Find Your Calling At Mercy!

The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.

Position Details:

Mercy Clinic Springfield - Sleep Clinic

Full-Time: Monday - Friday

Days

Overview:

The Patient Service Representative greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enter new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry/processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals.

Qualifications:

  • Education: High school diploma or equivalent.
  • Experience Preferred: One year of applicable medical office experience.
  • New hire must attend Clinic Core Front Desk Training through Clinical Education.
Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): Sleep Clinic, Sleep Disorder, Administrative, Entry-Level, Entry-Level AssistantSleep Clinic, Sleep Disorder, Administrative, Entry-Level, Entry-Level Assistant


What Mercy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Mercy logo

About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827