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Full Time Help Desk Jobs in Springfield, MO (NOW HIRING)

Vision Clinic P.C.

Front Desk Receptionist

Springfield, MO · On-site

$16 - $20/hr

Do you love helping others and being the friendly face they remember? At Vision Clinic, we are ... Enjoy a full-time schedule: Monday through Friday: 8:00 AM - 5:00 PM. Supportive Team Culture: Join ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

This is a Full-Time position in the office. Key Responsibilities: * Participate in white-glove ... Financial & Retirement * 401(k) with company match to help you plan for the future * Referral bonus ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

This is a Full-Time position in the office. Key Responsibilities: * Participate in white-glove ... Financial & Retirement * 401(k) with company match to help you plan for the future * Referral bonus ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

This is a Full-Time position in the office. Key Responsibilities: * Participate in white-glove ... Financial & Retirement * 401(k) with company match to help you plan for the future * Referral bonus ...

Brightli

Client Access Representative

Springfield, MO · On-site

Compassion, empathy, and a genuine desire to help others. Keywords: Client Access, Customer Service ... Desk, Administrative Support, Teamwork Position Perks & Benefits: Paid time off: full-time ...

Brightli

Client Access Representative

Springfield, MO · On-site

... to help others. Keywords: Client Access, Customer Service, Healthcare, Communication Skills ... Desk, Administrative Support, Teamwork Position Perks & Benefits: Paid time off: full-time ...

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Full Time Help Desk information

See Springfield, MO salary details

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How much do full time help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time help desk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

Is a full time help desk a stressful job?

A full-time help desk position can be stressful due to the need to quickly resolve technical issues and manage multiple user requests. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during high-demand periods or system outages.

What are the most commonly searched types of Help Desk jobs in Springfield, MO?

The most popular types of Help Desk jobs in Springfield, MO are:

Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,802 per year, or $21.1 per hour.

AVT Help Desk Operator Networking and Telecommunications - Work Study

Missouri State University

Springfield, MO • On-site

$15/hr

Full-time

Posted 5 days ago

Key responsibilities

  • Answer phone calls and contact technical personnel to inform them of technical issues.

  • Perform other duties as assigned related to networking and telecommunications support.

  • Maintain punctuality and attention to detail in daily tasks.

Missouri State University rating

6.4

Company rating: 6.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

532nd of 631 rated colleges and universities

Job description

Posting Details
Posting Details
Position Title
AVT Help Desk Operator Networking and Telecommunications - Work Study
Student Status
Work Study Required- You are required to be a Federal Work Study Recipient to hold this position.
Work Location
Springfield Campus
Department
Networking and Telecommunications
Hiring Range
15.00/hr
Sponsorship Information
Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.
Department/Employer Operating Hours
8 am - 4 pm
How many hours per week are required?
10-20
Description of Primary Duties
Answering phone calls, contacting and informing technical personnel of technical issues. Other duties as assigned.
Required Qualifications
Good communication and phone skills, punctual and attention to detail.
Required Certifications
Additional Qualifications
Special Instructions to Applicants
Proof of work study award
Contact Information
nickclouse@missouristate.edu
Disclaimer
Disclaimer for off campus positions only.
#STU
Equal Opportunity Statement
Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252.
Posting Detail
Open Date
09/01/2026
Close Date
10/01/2026
Posting Number
20260134STU

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