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Full Time Help Desk Jobs in Springfield, MO (NOW HIRING)

035 Price Cutter

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

034 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

020 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

Chick-fil-A

Front of House Team Member

Springfield, MO

$10.75 - $13.75/hr

Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you ... Intentional growth and development to help you reach your professional goals * Scholarship ...

Specialty1 Partners

Dental Assistant

Springfield, MO · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... full-time, 30-36 hours a week As one of the essential members of our office, you will also help to ... Non-clinical employees include the office manager, front desk staff, marketing staff, and any other ...

Chick-fil-A

Front of House Team Member

Springfield, MO

$15 - $19/hr

Position Type: * Full-time and Part-time Our Benefits Include: * A free meal with every shift * A ... Intentional growth and development to help you reach your professional goals * Scholarship ...

Chick-fil-A

Front of House Team Member

Springfield, MO

$10.75 - $13.75/hr

Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you ... Intentional growth and development to help you reach your professional goals * Scholarship ...

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All JobsHelp Desk JobsFull Time Help Desk JobsFull Time Help Desk Jobs in Springfield, MO

Full Time Help Desk information

See Springfield, MO salary details

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How much do full time help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time help desk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

Is a full time help desk a stressful job?

A full-time help desk position can be stressful due to the need to quickly resolve technical issues and manage multiple user requests. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during high-demand periods or system outages.

What are the most commonly searched types of Help Desk jobs in Springfield, MO?

The most popular types of Help Desk jobs in Springfield, MO are:

Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,802 per year, or $21.1 per hour.

Guest Relations

035 Price Cutter

Springfield, MO • On-site

Full-time

Re-posted 14 days ago

Job description

Guest Relations Associate
Full Time - Entry Level
Reports Directly to:
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager
Pyramid Foods Team Objective
Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.
Daily Operations
  • Maintaining exceptional customer service for all clientele
  • Adhering to "Meet and Greet" policies
  • Understanding all customer service functions such up cashiering, lottery, Western Union, Rug Doctor, video rental, in store charges, money orders, payroll check cashing, credit card machines, and hunting and fishing license sales
  • Assisting other departments as needed or learning other departments as needed including stocking tobacco areas
  • Evaluating that carry-outs offer and provide quick, efficient carry out service or parcel pick-up service to all customers.
  • Watching the Front End to ensure that all Front-End associates are focusing on the customer.

Company Standards
  • Developing knowledge of, and the ability to assist with, office and bookkeeping functions at store level.
  • Maintaining knowledge and training on all customer service transactions.
  • Complying with all company policies including following dress code and wearing name tag.

Basic Functions and Physical Requirements
Must be able to lift 50 lb. boxes on occasion and/or exert 25-50 lbs. of force frequently and/or 10-20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparations of food items and/or removing products from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling, and the ability to work on floors that sometimes become slippery.

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