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Helpdesk Jobs in Springfield, MO (NOW HIRING)

Seniors Helping Seniors Ozarks

Caregiver

Conway, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Forsyth, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Fordland, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Long Lane, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Galena, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Fair Grove, MO · On-site

$15/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Bolivar, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Niangua, MO

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Buffalo, MO

$15/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Strafford, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Springfield, MO · On-site

$15/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville, Aurora, Seymour, Marshfield, Buffalo, Shell Knob & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens ...

Seniors Helping Seniors Ozarks

Caregiver

Brighton, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

Seniors Helping Seniors Ozarks

Caregiver

Sparta, MO · On-site

$16/hr

Springfield, Nixa, Ozark, Republic, Battlefield, Rogersville & Willard Seniors Helping Seniors ® in-home care services of Ozarks ( SHS ) brightens the lives of seniors who can benefit from a helping ...

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Showing results 1-20

All JobsHelpdesk JobsHelpdesk Jobs in Springfield, MO

Helpdesk information

See Springfield, MO salary details

$11

$21

$30

How much do helpdesk jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for helpdesk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Springfield, MO? The most popular types of Helpdesk jobs in Springfield, MO are:
What are popular job titles related to Helpdesk jobs in Springfield, MO? For Helpdesk jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Springfield, MO look for? The top searched job categories for Helpdesk jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Helpdesk jobs? Cities near Springfield, MO with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Springfield, MO as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,802 per year, or $21.1 per hour.

Recruiter

Seniors Helping Seniors Ozarks

Springfield, MO

Full-time

Posted 23 days ago

Job description

Recruiter – Full Time
Seniors Helping Seniors® Ozarks

Springfield, MO
Seniors Helping Seniors® Ozarks is growing, and we are looking for a full-time Recruiter to help us find compassionate, dependable caregivers who want to make a difference in the lives of seniors in our community.
This role is responsible for actively recruiting, screening, and hiring caregivers to support our expanding client base. The ideal candidate is organized, people-focused, and comfortable working in a fast-paced environment.
Position Overview
The Recruiter will manage the full hiring process - from sourcing candidates to onboarding new caregivers - while helping build a strong and reliable care team.

Our Environment
We’re an early-stage company growing quickly and intentionally. Our leadership team is small, hands-on, and highly engaged. Everyone here plays a meaningful role, and everyone is expected to contribute.
The work is fast-paced, collaborative, and demanding at times. We value flexibility and trust our team to manage their time, but we also expect strong work ethic, ownership, and accountability. The days can be full, the priorities can shift, and the expectations are high.
The upside? You’ll have impact, visibility, room to grow, and the chance to build something that matters with people who care
Key Responsibilities

  • Recruit and source caregiver candidates through job boards, social media, and community outreach

  • Review applications and conduct initial candidate screenings

  • Schedule and conduct interviews with prospective caregivers

  • Coordinate background checks and hiring paperwork

  • Assist with onboarding new hires

  • Maintain applicant tracking and recruitment records

  • Communicate regularly with leadership regarding hiring needs

  • Attend occasional hiring events or community recruiting opportunities

  • Coordinate schedules and collaborate closely with the caregiving and administrative teams

Qualifications

  • Previous recruiting, HR, staffing, or hiring experience preferred

  • Experience in healthcare or home care is a plus

  • Strong communication and organizational skills

  • Ability to manage multiple applicants and priorities

  • Comfortable using job boards, email, and applicant tracking systems

  • Passion for helping seniors and supporting caregivers

Schedule
Full-time

Monday – Friday
Why Join Seniors Helping Seniors® Ozarks?

  • Meaningful work that impacts the lives of seniors

  • Supportive and mission-driven team

  • Opportunity to help grow a rapidly expanding organization

  • Competitive pay (based on experience)

If you enjoy connecting with people and building strong teams, we would love to hear from you.
Apply today to help us continue delivering compassionate care in the Ozarks.