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Helpdesk Salaries Jobs in Decatur, IL (NOW HIRING)

Nutrien

ADMINISTRATIVE COORDINATOR

Macon, IL · On-site

For more than 150 years, we have been helping growers achieve the highest yields with the most ... The estimated salary that Indeed, Glassdoor and LinkedIn suggested does not represent Nutrien ...

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Hibu

Account Executive - B2B

Decatur, IL · On-site

$101K - $119K/yr

... Hibu is here to help you launch your career with confidence. We're looking for motivated ... Base Salary + Uncapped Commissions: start with a base salary of $53,000 and earn residual ...

Nutrien

Administrative Coordinator

Macon, IL · On-site

Help us raise the expectation of what an agriculture company can be and grow your career with ... The estimated salary that Indeed, Glassdoor and LinkedIn suggested does not represent Nutrien ...

New

Nutrien

Administrative Coordinator

Macon, IL · On-site

Help us raise the expectation of what an agriculture company can be and grow your career with ... The estimated salary that Indeed, Glassdoor and LinkedIn suggested does not represent Nutrien ...

New

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All JobsHelpdesk Salaries JobsHelpdesk Salaries Jobs in Decatur, IL

Helpdesk Salaries information

See Decatur, IL salary details

$12

$22

$32

How much do helpdesk salaries jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for helpdesk salaries in Decatur, IL is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Salaries vs Technical Support Specialist?

AspectHelpdesk SalariesTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentHelpdesk centers, remote support, corporate officesHelpdesk, remote support, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams

Helpdesk Salaries and Technical Support Specialists often share similar credentials and work environments. The main difference lies in job scope: Helpdesk roles typically focus on basic troubleshooting and user support, while Technical Support Specialists may handle more complex technical issues. Both roles are essential in IT support, with overlapping skills and industry usage.

Is IT help desk a good career?

IT help desk roles are entry-level positions that provide technical support and customer service, often requiring knowledge of operating systems, hardware, and troubleshooting tools. They can lead to career advancement in IT through gaining experience and certifications like CompTIA A+ or Network+, making it a viable starting point for a technology career.

What are popular job titles related to Helpdesk Salaries jobs in Decatur, IL?

For Helpdesk Salaries jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Helpdesk Salaries jobs in Decatur, IL look for?

The top searched job categories for Helpdesk Salaries jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Helpdesk Salaries jobs?

Cities near Decatur, IL with the most Helpdesk Salaries job openings:

Helpdesk Salaries jobs near you
Infographic showing various Helpdesk Salaries job openings in Decatur, IL as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,708 per year, or $22.5 per hour.

Permanency Assistant - Decatur

Decatur, IL

State of Illinois
Public Administration • 11 - 50 employees
Learn more about State of Illinoisexternal

$4.4K - $5.8K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

State Of Illinois rating

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

Job description

Job Requisition ID: 58448 
Opening Date: 09/01/2026
Closing Date: 09/16/2026
Agency: Department of Children and Family Services
Class Title: CHILD DEVELOPMENT AIDE - 07184 

Working Title: Permanency Assistant - Decatur

Skill Option: None 
Bilingual Option: None
Salary: Anticipated Starting Salary $4,407/mo; Full Salary Range $4,407/mo - $5,879/mo
Job Type: Salaried
Category: Full Time 
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Work Hours: Monday-Friday 8:30AM-5:00PM
Anticipated Hybrid Work Schedule Availability:Not available, fully in office
Headquarter Location:Decatur - 2920 N Oakland Ave
Work County:Macon

Supervisor: Amy Schroeder
Agency Contact: denise.bean-mathis@illinois.gov / 217-524-0275

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Permanency Assistant. Under general supervision, this position will provide assistance in making arrangements of placements for children. The position will drive to transport children to and from placements, as well as for court hearings, health exams, medical appointments, etc. The position will also provide assistance with program activities for children and will observe children and report to the caseworker and/or supervisor any unusual behavior relating to the mental, social adjustment, and overall health of children. This position provides a great opportunity for someone who is passionate about children and interested in playing a supporting role in ensuring the safety and stability of children and youth. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions
  • Serves as Permanency Assistant to Child Welfare Specialists
  • Provides support to Child Welfare Specialist efforts to move youth to appropriate Permanency options
  • Provides support and feedback to the assigned worker regarding observation of child during a child parent visitation when applicable
  • Observes children and reports to the caseworker and/or supervisor any unusual behavior relating to the mental, social adjustment, and overall health of children
  • Attends and provides input into team meetings
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications

Requires any combination of education and experience which provides knowledge, skill, and mental development equivalent to either completion of two years of college and one year of experience OR three years of experience working with culturally disadvantaged persons in a social service program

Conditions of Employment
  • Requires a valid driver's license, daily access to an automobile, and proof of vehicle insurance.
  • Requires ability to pass a background check.
  • Requires physical, visual, and auditory ability to carry out assigned duties.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. 
  • All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Industry

Public administration

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Social media

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