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Helpdesk Salaries Jobs in Decatur, IL (NOW HIRING)

Ivy Rehab Network

Licensed Physical Therapist

Decatur, IL · On-site

$80K - $100K/yr

We can help you do that-with equity. Want to travel? We have an internal travel program, too ... Competitive Salary: $80,000-$100,000/year (based on location, experience, hours, certifications ...

OneMain Financial

Loan Sales Specialist

Decatur, IL

$17 - $20/hr

In addition to base salary, this role is eligible for a competitive additional compensation program ... S., team members help millions of customers solve critical financial needs, including debt ...

OneMain Financial

Loan Sales Specialist

Decatur, IL · On-site

$17 - $20/hr

Target base salary range is $17.00-$20.00, which is based on various factors including skills and ... S., team members help millions of customers solve critical financial needs, including debt ...

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All JobsHelpdesk Salaries JobsHelpdesk Salaries Jobs in Decatur, IL

Helpdesk Salaries information

See Decatur, IL salary details

$12

$22

$32

How much do helpdesk salaries jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for helpdesk salaries in Decatur, IL is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Salaries vs Technical Support Specialist?

AspectHelpdesk SalariesTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentHelpdesk centers, remote support, corporate officesHelpdesk, remote support, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams

Helpdesk Salaries and Technical Support Specialists often share similar credentials and work environments. The main difference lies in job scope: Helpdesk roles typically focus on basic troubleshooting and user support, while Technical Support Specialists may handle more complex technical issues. Both roles are essential in IT support, with overlapping skills and industry usage.

Is IT help desk a good career?

IT help desk roles are entry-level positions that provide technical support and customer service, often requiring knowledge of operating systems, hardware, and troubleshooting tools. They can lead to career advancement in IT through gaining experience and certifications like CompTIA A+ or Network+, making it a viable starting point for a technology career.

What are popular job titles related to Helpdesk Salaries jobs in Decatur, IL?

For Helpdesk Salaries jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Helpdesk Salaries jobs in Decatur, IL look for?

The top searched job categories for Helpdesk Salaries jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Helpdesk Salaries jobs?

Cities near Decatur, IL with the most Helpdesk Salaries job openings:

Helpdesk Salaries jobs near you
Infographic showing various Helpdesk Salaries job openings in Decatur, IL as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,708 per year, or $22.5 per hour.

Account Associate - State Farm Agent Team Member

State Farm

Decatur, IL • On-site

$45K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,556 frontline employees who took The Breakroom Quiz

239th of 311 rated insurance

Job description

Responsive recruiter
Benefits:
  • Salary plus commission/bonus
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $45,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Peoria, IL and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

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