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Helpdesk Manager Jobs in Ontario (NOW HIRING)

The Office Manager will help manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the ...

The Office Manager will help manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the ...

The Office Manager will help manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the ...

General Manager

Bridgenorth, ON · On-site

CA$55K - CA$80K/yr

Help Manage the Restaurants by ensuring your management has all the tools they need to succeed * Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow ...

General Manager

Lakefield, ON · On-site

CA$55K - CA$80K/yr

Help Manage the Restaurants by ensuring your management has all the tools they need to succeed * Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow ...

General Manager

Peterborough, ON · On-site

CA$55K - CA$80K/yr

Help Manage the Restaurants by ensuring your management has all the tools they need to succeed * Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow ...

General Manager

Peterborough, ON · On-site

CA$55K - CA$80K/yr

Help Manage the Restaurants by ensuring your management has all the tools they need to succeed * Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow ...

General Manager

Peterborough, ON · On-site

CA$55K - CA$80K/yr

Help Manage the Restaurants by ensuring your management has all the tools they need to succeed * Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow ...

General Manager

Peterborough, ON · On-site

CA$55K - CA$80K/yr

Help Manage the Restaurants by ensuring your management has all the tools they need to succeed * Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow ...

Job Summary We are seeking a Maintenance Helper to join our team. Reporting to the Mine Maintenance ... Manage competing priorities and meet deadlines. * Able to read, understand, and follow work ...

... control Help manage waste reduction and overall operational efficiency Promote a positive ... respectful, and team-focused work environment Support local marketing initiatives, community events ...

Your Roles Etobicoke Student Painting is a growing company based in Toronto that is looking for a Sales Manager to help manage clients, jobsites and sales. The position includes bonus incentives ...

Your Roles Etobicoke Student Painting is a growing company based in Toronto that is looking for a Sales Manager to help manage clients, jobsites and sales. The position includes bonus incentives ...

Claims Helper (Multiple Positions Available) Reports to:  Claims Helper Manager  Type:  Full ... management and community-focused care. Whether we're delivering national noticing campaigns ...

Maintenance Helper

Ingersoll, ON · On-site

CA$24.74/hr

... Managers Key Requirements:Grade 12, GED, or equivalentApprenticeship, pre-apprenticeship, or trades related training an assetMust have Forklift License or have ability to obtain Forklift LicenseMust ...

Maintenance Helper

Ingersoll, ON · On-site

CA$24.74/hr

Maintenance Helper Location: Ingersoll, ON Industry: Automotive Manufacturing - Tier 1 OEM Supplier ... All other relevant duties and directed by the Tool Room or Maintenance Team Leaders/Managers Key ...

Help manage communications across the Integration Team, ensuring timely distribution of information. * Act as a catalyst to resolve project issues and escalate concerns when appropriate. * Serve as a ...

We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...

Showing results 21-40

Helpdesk Manager information

See Ontario salary details

$46.5K

$82.8K

$112.5K

How much do helpdesk manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for helpdesk manager in Ontario is $82,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Ontario?

The most popular types of Helpdesk jobs in Ontario are:

What cities in Ontario are hiring for Helpdesk Manager jobs?

Cities in Ontario with the most Helpdesk Manager job openings:

Infographic showing various Helpdesk Manager job openings in Ontario as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $82,755 per year, or $39.8 per hour.

Dental Office Manager

MHMI

Toronto, ON

Contractor

Re-posted 27 days ago


Job description

Dental Office Manager - Scarborough 

We are now seeking that special someone to join our team as an Office Manager. This is a 12-14 month contract position and requires a positive attitude and strong leadership and organizational skills.

The Office Manager will help manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the business. They will be required to work "hands-on" in the office and lead by example.

Role Accountabilities

  • Effective coordination of schedules for optimal practice efficiencies for both the clinical an administrative area of the office.
  • Supervision of team members and ensuring everyone follows the office protocols and policies.
  • Have strong understanding of Abeldent practice management software.
  • Track and maintain monthly budgets for payroll, office expenses and sundry costs.
  • Delegation of work load and hiring of new team members when necessary. This will include the on-boarding process for all roles in the office.
  • Maintaining a positive attitude that promotes teamwork within the dental practice and motivating the team to achieve their goals.
  • Scheduling and leading monthly team meetings. The goal is to keep the team engaged and informed and appreciated.
  • Conflict resolution. Always maintaining a respectful and considerate work environment for both patients and employees.
  • Reporting on budget and production goals.
  • Control AR and provide monthly reporting.
  • Attaining production goals by effective booking and engaging the team to strive to achieve these goals.
  • All financial reporting from practice level.
  • Ensure the facility and equipment are well maintained and the office is clean and presents the positive professional desired image.
  • Start each day with an action plan

Key Requirements

Previous dental management experience and a strong business acumen.