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Helpdesk Manager Jobs in Arizona (NOW HIRING)

Residential Helper

Mesa, AZ · On-site

$14.50 - $17.50/hr

Notifies Operations Manager of any incidents, accidents, injures, or property damage. * Notifies ... in helping them pursue their sustainability goals. WM has the largest disposal network and ...

Residential Helper

Mesa, AZ · On-site

$15 - $18/hr

Notifies Operations Manager of any incidents, accidents, injures, or property damage. * Notifies ... in helping them pursue their sustainability goals. WM has the largest disposal network and ...

Residential Helper

Mesa, AZ · On-site

$14.50 - $17.50/hr

Notifies Operations Manager of any incidents, accidents, injures, or property damage. * Notifies ... in helping them pursue their sustainability goals. WM has the largest disposal network and ...

For shippers, RunBuggy integrates directly into existing management systems, reducing ... The Information Technology Helpdesk Intern is responsible for helping us fulfill service and ...

IT Helpdesk Intern (Part-Time)

Tempe, AZ · On-site

$14.50 - $19.50/hr

For shippers, RunBuggy integrates directly into existing management systems, reducing ... The Information Technology Helpdesk Intern is responsible for helping us fulfill service and ...

Design Integration Manager

Phoenix, AZ · On-site

$85K - $115K/yr

As the Design Integration Manager at Schuff Steel, you will help support Schuff's continued pursuit of new projects as well as the start-up/transition of newly awarded projects by assisting the Sales ...

Delivery Helper

Buckeye, AZ

$15.50 - $17.50/hr

Ability to self-manage, show initiative, be proactive, and drive results. * Communicate ... HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business ...

Delivery Helper

Buckeye, AZ · On-site

$15.50 - $17.75/hr

Ability to self-manage, show initiative, be proactive, and drive results. * Communicate ... HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business ...

Delivery Helper

Buckeye, AZ · On-site

$15.50 - $17.50/hr

Ability to self-manage, show initiative, be proactive, and drive results. * Communicate ... HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business ...

Helper

Duncan, AZ · On-site

$14.50 - $18.25/hr

Helper Location: Duncan, SC Schedule: 1st Shift Employment Type: Full Time Job Status: At this time ... Follow instructions from supervisors, leads, and department managers * Attend and participate in ...

Showing results 21-40

Helpdesk Manager information

See Arizona salary details

$34.9K

$78.1K

$116K

How much do helpdesk manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for helpdesk manager in Arizona is $78,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $93,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What are the most commonly searched types of Helpdesk jobs in Arizona?

The most popular types of Helpdesk jobs in Arizona are:

What cities in Arizona are hiring for Helpdesk Manager jobs?

Cities in Arizona with the most Helpdesk Manager job openings:

Infographic showing various Helpdesk Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,075 per year, or $37.5 per hour.

$14.50 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Waste Management rating

7.5

Company rating: 7.5 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

27th of 90 rated recycling and waste


Job description

What is the value of a WM Job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career.

We Are Always Working For A Sustainable Tomorrow: Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers.

We Are People First: The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen.

We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.

We Are Stable: From the front line to the corporate offices, our team members perform essential and meaningful work.

We Are a Family: At WM we are over 60,000 people - from many places and many backgrounds, and it is our amazing differences that make us stronger.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Ready to roll with us? Click Apply to join the WM team today.

I. Job Summary
Driver Helper teams with Route Driver and assists in the collection of Waste and /or Recyclable material. 
II. Essential Duties and Responsibilities
 

  • Works in accordance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) requirements as well as all local, state and federal laws.
  • Immediately reports all unsafe situations or service related issues to Operations Manager or Dispatch.
  • Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Operations Manager.
  • Manually or mechanically load and empty residential and/or commercial containers into truck.
  • Containers maybe staged curbside, dockside, carryout, or require pullout to complete service.
  • Operates hoisting device to lift and empty bins or containers into truck hopper.
  • Assists driver with all backing maneuvers while on route.
  • Notifies Operations Manager of any incidents, accidents, injures, or property damage.
  • Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards.
  • Communicates customer requests to Operations Manager or Dispatch.
  • Performs all duties as scheduled by Operations Manager or Dispatch and assisting other drivers as directed to meet customer needs.


III. Qualifications 
A. Required Qualifications 
 

  • No educational requirement
  • No work experience required and
  • Must be at least 18 years of age. and
  • Legally eligible to work in the United States.


B. Preferred Qualifications 
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Lifting
  • Carrying
  • Pushing
  • Pulling
  • Climbing
  • Stooping
  • Kneeling
  • Crouching
  • Reaching
  • Feeling
  • Standing
  • Walking
  • Handling
  • Grasping
  • Talking
  • Hearing
  • Repetitive Motions
  • Eye/Hand/Foot Coordination


This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing-including preemployment screening, postincident evaluations, reasonable suspicion checks, and random testing-in accordance with government regulations and company policies.
V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities. 

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow. 

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