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Helpdesk Assistant Jobs in Arizona (NOW HIRING)

Mullins Mechanical

Helper

Duncan, AZ

$14.50 - $18.25/hr

Helpers assist multiple departments including production, QC, shipping & receiving, material handling, and general shop operations. This role is ideal for individuals looking to grow within a ...

Mullins Mechanical

Helper - FabLogix

Duncan, AZ

$14.50 - $18.25/hr

Helpers assist multiple departments including production, QC, shipping & receiving, material handling, and general shop operations. This role is ideal for individuals looking to grow within a ...

Judge Group, Inc.

Helpdesk Analyst

Scottsdale, AZ · On-site

$20 - $23/hr

May train, coach or assist less experienced team members. Qualifications * May require an associate's degree or its equivalent. * Typically reports to a supervisor or manager. * Help Desk Support ...

IES Communications

Helpdesk Administrator

Tempe, AZ · On-site

$21/hr

A Helpdesk Administrator also handles server and domain changes. Also, among the duties is ... assist the rest of the IT team with various tasks. • Set up devices for employees of IES. • ...

Judge Group, Inc.

Service Desk-Helpdesk

Phoenix, AZ · On-site

$18 - $22/hr

Service Desk-Helpdesk Location: Downtown, Phoenix Onsite: Yes, 5 Days Can go full time: yes Rate ... Troubleshoot hardware and software issues * Assist with workstation deployments * Support ...

Atlas

IT Helpdesk Technician

Phoenix, AZ · On-site

... * Assist with onboarding and offboarding processes, including equipment setup and user ... helpdesk, system support, preferably in a manufacturing environment. * Proven experience in ...

Willmeng Construction

IT Helpdesk

Phoenix, AZ · On-site

Monitor technology trends and recommend future enhancements. * Assist with preparation for project interviews including room configuration, equipment deployment for prep and deploying equipment to ...

Quanta Services

IT Helpdesk Analyst

Phoenix, AZ · On-site

... Assist with individual and group orientation training in technology equipment, along with ... in a help desk or technical support role · Working knowledge of Windows operating systems ...

RunBuggy

IT Helpdesk Intern (Part-Time)

Tempe, AZ · On-site

$20 - $22/hr

Image and re-image PCs and configure new and existing PCs and Macs for deployment. * Assist with user PC setups and swaps, which includes helping with the setup of new user PCs and the swapping of ...

RunBuggy OMI Inc.

IT Helpdesk Intern (Part-Time)

Tempe, AZ · On-site

$14.50 - $19.50/hr

Image and re-image PCs and configure new and existing PCs and Macs for deployment. * Assist with user PC setups and swaps, which includes helping with the setup of new user PCs and the swapping of ...

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Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Arizona?

The most popular types of Helpdesk jobs in Arizona are:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

Install Helper/ Assistant

Pinetop Lakeside, AZ • On-site

Advanced Air Systems
Construction • 51 - 200 employees
Learn more about Advanced Air Systemsexternal

$13.75 - $17.50/hr

Full-time

Re-posted 4 days ago

Job description

Description:

Job Duties:
The Install Assistant will be responsible for the proper installation of heating, ventilation, and air conditioning systems. They will work with and follow the guidance of the Lead Installer to ensure the installation is executed properly to code and industry standards. Communicate with customers before, during, and after installation to ensure a 5-star experience. Ensure customers’ home is fully protected and cared for during the installation process. Complete pre-install, safety, and post install checklist accurately.


Key Responsibilities:

  • Create a customer experience to exceed the expectations set by the SRM or Comfort Advisor.
  • Communication and professionalism throughout the installation process and ensure the customer is full prepared to operate their new HVAC system upon completion of the job.
  • Assist with the Installation of the HVAC systems including furnaces, air conditioners, heat pumps, ductless mini-splits, and ductwork per minimum standards and installation manual requirements.
  • Assist with the thorough start-up and testing of installed systems to ensure proper operation. Complete and sign the Safety, Quality, and Assurance Report.
  • Adhere to safety procedures and use protective equipment as required. Complete and sign Job Site Hazard Analysis Report (JHAR) prior to beginning work on installation.
  • Maintain accurate records of work performed and materials used. Upon completion of job call into Project Management Team and communicate issues and/or replenishments list.
  • Collaborate with team members and project managers to complete installations on schedule.
  • Stay current with industry standards, building codes, and licensing requirements.


Requirements:

Qualifications:

  • 1 year of residential HVAC installer or install helper experience required 
  • EPA Certification
  • A High School diploma or general education degree (GED) is required.
  • Valid driver’s license and approved to drive by company’s insurance carrier.
  •  Must be 18 years of age or older to apply 

Working Conditions: Regularly works in indoor/outdoor environments with extreme temperature variations. Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching are required for this position. Ability to work in tight spaces such as attics and/or crawlspaces, ability to lift 50 pounds, to push, pull, carry or maneuver heavier items, occasionally work from heights 15 feet or higher above ground, have good visual acuity to see and focus close, at a distance, and with normal peripheral vision and normal depth perception, Willing to work hours outside of normal work schedule, if needed.