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Helpdesk Coordinator Jobs in Indiana (NOW HIRING)

Allegion

Shipping Coordinator

Indianapolis, IN · On-site

$17.25 - $22/hr

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you ... Shipping Coordinator-Indianapolis, IN Shipping Coordinator Shipping is a key part of our business.

Allegion

Shipping Coordinator

Indianapolis, IN · On-site

$17.25 - $22/hr

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you ... Shipping Coordinator-Indianapolis, IN Shipping Coordinator Shipping is a key part of our business.

Allegion

Shipping Coordinator

Indianapolis, IN · On-site

$17.25 - $22/hr

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you ... Shipping Coordinator-Indianapolis, IN Shipping Coordinator Shipping is a key part of our business.

Anytime Fitness

Fitness Membership Coordinator

Goshen, IN · On-site

$15.75 - $21.50/hr

Job Summary The Fitness Membership Coordinator is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling ...

Hope's Global Getaways

Customer Care Coordinator

Muncie, IN · On-site

$16.75 - $21.75/hr

In this role, you'll help support clients throughout their planning journey by coordinating details, providing timely assistance, and ensuring a smooth experience from inquiry to completion. This ...

Clean Team

Staffing Coordinator

Evansville, IN · On-site

$17.75 - $22.75/hr

We're looking for a Staffing Coordinator who is organized, dependable, and ready to help build strong teams.Key ResponsibilitiesApplicant Outreach - Make initial contact with job applicants and ...

Clean Team

Staffing Coordinator

Evansville, IN

$17.75 - $22.75/hr

We're looking for a Staffing Coordinator who is organized, dependable, and ready to help build strong teams. Key Responsibilities * Applicant Outreach - Make initial contact with job applicants and ...

JLL

Facilities Coordinator

Indianapolis, IN · On-site

Helping to organize and maintain site documentation and operational manuals * Assisting in tracking and reporting on key performance indicators (KPIs) * Coordinating site meetings and helping to ...

Actalent

Project Coordinator

Fort Wayne, IN

$30/hr

Job Title: Project Coordinator - Utility Construction This role provides technical and ... We help visionary companies advance their engineering and science initiatives through access to ...

160 Driving Academy

Campus Coordinator

Lawrenceburg, IN · On-site

$18 - $20/hr

Are you a reliable and organized professional who enjoys helping operations run smoothly and ... At 160 Driving Academy, we are hiring Campus Coordinators to support daily branch operations ...

Clean Team

Staffing Coordinator

Evansville, IN · On-site

$17.75 - $22.75/hr

We're looking for a Staffing Coordinator who is organized, dependable, and ready to help build strong teams. Key Responsibilities * Applicant Outreach - Make initial contact with job applicants and ...

160 Driving Academy

Campus Coordinator

Bloomington, IN · On-site

$18 - $20/hr

Are you a reliable and organized professional who enjoys helping operations run smoothly and ... At 160 Driving Academy, we are hiring Campus Coordinators to support daily branch operations ...

Healthcare Nursing Center

MDS Coordinator

Scottsburg, IN

$31.50 - $40.25/hr

MDS Coordinators are responsible for collecting integral data and compiling it into a thorough assessment to help determine the functional capacity with appropriate plan of care and to determine the ...

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All JobsHelpdesk JobsHelpdesk Coordinator JobsHelpdesk Coordinator Jobs in Indiana

Helpdesk Coordinator information

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How much do helpdesk coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for helpdesk coordinator in Indiana is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $22.88 per hour, depending on experience, location, and employer.

What is a helpdesk coordinator?

Helpdesk Coordinators are professionals responsible for managing and overseeing the daily operations of an organization's IT helpdesk. They serve as the primary point of contact between users experiencing technical issues and the IT support team. Their duties typically include logging support requests, prioritizing tickets, assigning tasks to technicians, and ensuring that problems are resolved efficiently. Helpdesk Coordinators also monitor performance metrics and may contribute to developing support policies and training materials.

How does a helpdesk coordinator balance handling immediate technical issues with managing long-term support projects?

As a Helpdesk Coordinator, you'll often need to juggle urgent user requests alongside ongoing projects such as system upgrades or process improvements. Success in this role requires strong organizational skills and the ability to prioritize tasks effectively. Coordinators usually rely on ticketing systems to track and triage issues, ensuring that critical incidents are resolved promptly while still making progress on broader initiatives. Regular communication with both technical teams and end-users is key to maintaining this balance and ensuring smooth IT operations.

What are the key skills and qualifications needed to thrive as a helpdesk coordinator, and why are they important?

To thrive as a Helpdesk Coordinator, you need a solid understanding of IT support processes, troubleshooting skills, and typically an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow or Zendesk and remote support tools is essential. Excellent communication, organizational abilities, and problem-solving skills help you efficiently manage user requests and coordinate team responses. These skills are crucial for ensuring timely issue resolution, high user satisfaction, and smooth IT operations.

What is the difference between Helpdesk Coordinator vs Helpdesk Technician?

AspectHelpdesk CoordinatorHelpdesk Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonUsually requires a high school diploma; certifications like CompTIA A+ or Network+ are preferred
Work EnvironmentOffice setting, coordinating support requests and managing helpdesk operationsTechnical support environment, troubleshooting hardware and software issues
Employer & Industry UsageUsed across IT, customer support, and service industriesPrimarily in IT and technical support sectors
Common Search & ComparisonOften compared for roles involving coordination and customer serviceCompared for hands-on technical troubleshooting roles

The Helpdesk Coordinator focuses on managing support requests, scheduling, and coordinating support teams, while the Helpdesk Technician handles direct technical troubleshooting and issue resolution. Both roles are essential in IT support but differ in responsibilities and daily tasks.

Is helpdesk a good entry level IT job?

Helpdesk Coordinator is often considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It typically requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with additional certifications or skills.

What qualifications do I need for a helpdesk coordinator?

A helpdesk coordinator typically needs a high school diploma or equivalent, with many employers preferring an associate's or bachelor's degree in information technology, computer science, or a related field. Relevant skills include customer service, problem-solving, and familiarity with helpdesk software and operating systems; certifications like CompTIA A+ or ITIL can also enhance qualifications. Strong communication skills and the ability to work in a fast-paced environment are important for success in this role.

What are the most commonly searched types of Helpdesk jobs in Indiana?

The most popular types of Helpdesk jobs in Indiana are:

What cities in Indiana are hiring for Helpdesk Coordinator jobs?

Cities in Indiana with the most Helpdesk Coordinator job openings:

Helpdesk Coordinator jobs near you
Infographic showing various Helpdesk Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $41,733 per year, or $20.1 per hour.

Advancement Coordinator (Development Coordinator)

Indiana University

Indianapolis, IN • On-site

$41K - $55K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

The Indiana University (IU) School of Nursing is annually ranked among the top nursing schools in the nation. Founded in 1914, the school offers programs from the Bachelor of Science in Nursing (BSN) through the doctorate and is composed of campuses in Bloomington, Fort Wayne, and Indianapolis. IU School of Nursing rose to number 13 in the nation for undergraduate nursing programs in the 2026 U.S. News & World Report rankings, up 26 spots from the previous year.
Job Summary
The Advancement Coordinator plays a central role in supporting the IU School of Nursing's fundraising and alumni engagement efforts by providing high-level administrative, operational, and stewardship support.
Department-Specific Responsibilities
  • Coordinates donor and alumni activities across the full engagement continuum, including cultivation, solicitation, and stewardship, while managing data, communications, events, and reporting that strengthen donor relationships and enhance the overall advancement strategy.
  • Serves as a key connector across internal teams, vendors, and external partners.
  • Ensures a seamless and responsive donor experience while upholding the mission and priorities of the school.
  • Manages stewardship operations, including gift tracking, donor acknowledgments, and coordination of recognition with advancement leadership.
  • Coordinates advancement and alumni engagement events, including logistics, vendor collaboration, and on-site support.
  • Supports financial and operational processes, including expense reports, purchase orders, vendor payments, and budget tracking.
  • Prepares donor briefings and materials by researching giving histories and assembling meeting and engagement documents.
  • Provides coordination support for fundraising initiatives, leadership scheduling, and process improvements to enhance advancement operations.
General Responsibilities
  • Performs administrative tasks in support of the university's development and advancement efforts and may interact with officers across all development and advancement job families, as well as donors, the general public, and representatives across the university and university community.
  • Tasks may include answering phone calls and emails, maintaining and updating donor databases, scheduling events and travel for donor interaction and solicitation, preparing and sending digital and direct mail solicitations, preparing documentation of pledged and received gifts, and coordinating stewardship and donor recognition activities.
  • Compiles metrics, facts, and general operations information about IU and its schools and departments for distribution to donors.
  • Prepares and updates basic and complex reports and presentations for use by other development staff, engaging supervisor for help as needed.
  • Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
  • May provide guidance to lower-level Development Coordinators.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
  • High school diploma or equivalent (such as HSED or GED).
Preferred
  • Bachelor's degree.
WORK EXPERIENCE
Required
  • 4 years experience in fundraising/development, administrative, a higher education foundation, or related field.
Preferred
  • Experience in donor relations or stewardship activities, including acknowledgment processes, reporting on gift impact, and maintaining donor intent.
  • Experience using Customer Relationship Management (CRM) systems (e.g., Salesforce, Blackbaud, or similar) to manage donor records and engagement activities.
SKILLS
Required
  • Proficient communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrates time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Possesses flexibility to work in a fast paced, dynamic environment.
  • Highly thorough and dependable.
  • Possesses a high degree of initiative.
  • Ability to build strong customer relationships.
Preferred
  • Strong organizational and multitasking skills to support complex advancement and donor engagement activities.
  • Ability to manage confidential donor information with professionalism and discretion.
  • Experience drafting donor-facing communications, including acknowledgments, briefings, and reports.
  • Demonstrates problem-solving skills with the ability to anticipate needs and improve processes.
  • Proficiency with CRM and donor database systems, along with Microsoft Office tools for reporting and communication.
  • Ability to collaborate effectively across teams, including faculty, staff, vendors, and external stakeholders.
  • Commitment to delivering an exceptional donor and alumni experience through responsive and thoughtful engagement.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Indianapolis, Indiana
Advertised Salary
$45,000-50,000, based on experience
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Development & Advancement
Job Family: General Development
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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