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Helpdesk Associate Jobs in Georgia (NOW HIRING)

TriOptus LLC

DOAS Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work ... Modern Desktop Administrator Associate, or similar are highly desirable. Excellent communication ...

InstantServe LLC

DOAS Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in ... Modern Desktop Administrator Associate, or similar are highly desirable. * Excellent communication ...

The Helpful Hardware Co

Sales Associate

Canton, GA · On-site

$12.75 - $17.25/hr

Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers. Key Responsibilities: * Greet customers warmly and offer ...

Helpful Hardware Company LLC

Sales Associate

Canton, GA · On-site

$11 - $14/hr

Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers. Key Responsibilities: * Greet customers warmly and offer ...

Bakertilly

Senior Associate - Assurance

Atlanta, GA

Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals. * Enjoy friendships, social activities and team ...

Baker Tilly

Senior Associate - Assurance

Atlanta, GA · On-site

Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals. * Enjoy friendships, social activities and team ...

Helpful Hardware Company LLC

Sales Associate

Cumming, GA · On-site

$11 - $15/hr

Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers. Key Responsibilities: * Greet customers warmly and offer ...

Express

Operations Expert

Atlanta, GA · On-site

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express & Bonobos

Operations Expert

Atlanta, GA · On-site

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Baker Tilly

Senior Associate - Audit - Real Estate

Atlanta, GA · On-site

$77K - $95K/yr

Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals. * Enjoy friendships, social activities and team ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Georgia

Helpdesk Associate information

See Georgia salary details

$12

$18

$28

How much do helpdesk associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for helpdesk associate in Georgia is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.29 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Helpdesk associates typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level often involve specialized skills, such as software development, sales, or entrepreneurship, which may not require a degree but do demand significant expertise and experience. Most jobs offering such salaries without a degree are rare and usually involve high responsibility or performance-based pay.

What is a helpdesk associate?

A helpdesk associate is an IT support professional who assists users with technical issues related to hardware, software, and network systems. They typically troubleshoot problems, provide solutions, and may use tools like ticketing systems to track support requests, often working in a helpdesk or support center environment.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical or legal professionals, executive roles, or skilled trades such as pilots or certain contractors. These positions often require advanced skills, certifications, or significant experience, and may involve freelance or project-based work with variable income potential.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

Can I get a helpdesk job with no experience?

Helpdesk Associate positions often do not require prior experience, as employers may provide on-the-job training. Entry-level roles typically look for strong communication skills, basic computer knowledge, and a willingness to learn, with certifications like CompTIA A+ being helpful but not always mandatory.
What are the most commonly searched types of Helpdesk jobs in Georgia? The most popular types of Helpdesk jobs in Georgia are:
What cities in Georgia are hiring for Helpdesk Associate jobs? Cities in Georgia with the most Helpdesk Associate job openings:
Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in Georgia as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,700 per year, or $18.1 per hour.
DOAS Helpdesk System Analyst

DOAS Helpdesk System Analyst

TriOptus LLC

Atlanta, GA • On-site

$19.75 - $27/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description:
As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment.
You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home.
Job Responsibilities:
Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP.
Assist users with password resets, PST file management, and Exchange Admin tasks.
Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams).
Use ticket tracking systems to document, prioritize, and track user issues effectively.
Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution.
Support security and authentication tools such as OKTA and Crowdstrike.
Maintain knowledge of AWS and SharePoint systems to assist users as needed.
Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions.
Collaborate with IT teams to ensure smooth operation of company-wide systems.
Preferred Qualifications:
3+ years of experience in a technical support or help desk role.
Strong understanding of Windows 11, Active Directory, and Microsoft O365.
Experience troubleshooting network connectivity, VPNs, and IP phone systems.
Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS).
Proficiency with ticket tracking systems and remote support tools.
Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable.
Excellent communication and interpersonal skills to interact with users of varying technical expertise.
Strong organizational skills and attention to detail in documenting issues and resolutions.
Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work. This is a temp to perm position. The candidate must be local and come to the office every day.

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