1

Helpdesk Associate Jobs in Georgia (NOW HIRING)

Sales Associate

Atlanta, GA ยท On-site

$13.50 - $18.25/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Atlanta, GA ยท On-site

$13.75 - $18.75/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Morrow, GA

$13.25 - $18/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Atlanta, GA ยท On-site

$13.75 - $18.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Atlanta, GA ยท On-site

$13.50 - $18.25/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Woodstock, GA

$12.50 - $17.25/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Morrow, GA ยท On-site

$13.25 - $18/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Atlanta, GA

$13.75 - $18.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Morrow, GA ยท On-site

$13.25 - $18/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Atlanta, GA

$13.75 - $18.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Retail Sales Associate

Atlanta, GA

$14.50 - $16.50/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Retail Sales Associate

Alpharetta, GA ยท On-site

$14.75 - $16.75/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Atlanta, GA

$14.50 - $16.50/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Atlanta, GA

$14.50 - $16.50/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Atlanta, GA ยท On-site

$14.50 - $16.50/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Alpharetta, GA

$14.75 - $16.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Retail Sales Associate

Alpharetta, GA

$14.75 - $16.75/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Alpharetta, GA

$14.75 - $16.75/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

next page

Showing results 1-20

Helpdesk Associate information

See Georgia salary details

$12

$18

$28

How much do helpdesk associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for helpdesk associate in Georgia is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.29 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Helpdesk associates typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level often involve specialized skills, such as software development, sales, or entrepreneurship, which may not require a degree but do demand significant expertise and experience. Most jobs offering such salaries without a degree are rare and usually involve high responsibility or performance-based pay.

What is a helpdesk associate?

A helpdesk associate is an IT support professional who assists users with technical issues related to hardware, software, and network systems. They typically troubleshoot problems, provide solutions, and may use tools like ticketing systems to track support requests, often working in a helpdesk or support center environment.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical or legal professionals, executive roles, or skilled trades such as pilots or certain contractors. These positions often require advanced skills, certifications, or significant experience, and may involve freelance or project-based work with variable income potential.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

Can I get a helpdesk job with no experience?

Helpdesk Associate positions often do not require prior experience, as employers may provide on-the-job training. Entry-level roles typically look for strong communication skills, basic computer knowledge, and a willingness to learn, with certifications like CompTIA A+ being helpful but not always mandatory.
What are the most commonly searched types of Helpdesk jobs in Georgia? The most popular types of Helpdesk jobs in Georgia are:
What cities in Georgia are hiring for Helpdesk Associate jobs? Cities in Georgia with the most Helpdesk Associate job openings:
Infographic showing various Helpdesk Associate job openings in Georgia as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,700 per year, or $18.1 per hour.
Helpdesk Support Technician

Helpdesk Support Technician

Southeastern Computer Associates, LLC

Kennesaw, GA โ€ข On-site

$45K - $65K/yr

Full-time

Posted 13 days ago


Job description


Position is located in Kennesaw, Georgia. No remote work opportunities.

Helpdesk Support, Desktop Support, IT Support Technician, MSP, IT Company, Help Desk, Server Support

Job description
  • Design, implementation, and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Design, implementation, and support of hosted and cloud solutions for clients using technologies that meet their requirements.
  • Design, implementation, and support of data backup solutions and of disaster recovery solutions.
  • IT support relating to technical issues involving Microsoft's and Googleโ€™s core business applications, as well as virtual environments built on Microsoft Azure, MS 365, and Google Chrome
  • Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Support services for virtualization technologies: VMware, Microsoft.
  • Remote access solution design, implementation, and support: VPN, Terminal Services
  • Use of the remote monitoring and management (RMM) and professional services automation (PSA) systems: track tasks assigned, enter time, communicate w clients, update agent scripts, document client systems, and respond to support requests
  • Documentation of devices, systems, processes, procedures, and maintenance for client computer systems and network infrastructure
  • Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
  • Ability to work independently as well as in a team environment.
  • Ability to communicate effectively.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Communicate to clients: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
  • Maintain specific knowledge of the client and how IT relates to their business strategy and goals.
  • Document and maintain internal processes and procedures related to duties and responsibilities.
  • Responsible for entering time and expenses in PSA as they occur.
  • Understand processes in PSA, RMM, and other internal systems
  • Work through assigned tickets in PSA
  • Work through a daily schedule in PSA that has been established through the dispatch process.
  • Account for all time, billable and non-billable time thru ticketing system.
  • Develop in-depth knowledge of the SCA's service catalog and how it relates to clientโ€™s needs.
  • Remain up-to-date with current and future technologies emerging in the industry.
  • Improve client service, perception, and satisfaction.
  • Perform all work and make all decision based on SCA's core values and Count on Us philosophy








Monday through Friday, 8:00AM to 5:00PM