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Help Tech Chat Support Jobs in Springfield, MO (NOW HIRING)

Performs designated clinical procedures and non-clinical support tasks essential to providing care ... At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

Performs designated clinical procedures and non-clinical support tasks essential to providing care ... At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

Performs designated clinical procedures and non-clinical support tasks essential to providing care ... At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

Performs designated clinical procedures and non-clinical support tasks essential to providing care ... At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

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Help Tech Chat Support information

See Springfield, MO salary details

$24.6K

$39.6K

$60K

How much do help tech chat support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for help tech chat support in Springfield, MO is $39,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.
What are popular job titles related to Help Tech Chat Support jobs in Springfield, MO? For Help Tech Chat Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Springfield, MO look for? The top searched job categories for Help Tech Chat Support jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Help Tech Chat Support jobs? Cities near Springfield, MO with the most Help Tech Chat Support job openings:
Sales Support Specialist I

Sales Support Specialist I

Secure Data Technologies, Inc.

Springfield, MO โ€ข Hybrid

$20 - $27.25/hr

Full-time

Posted 22 days ago


Job description

About the role:ย 


As a Sales Support Specialist I at Secure Data Technologies, you will have the opportunity to make an impact from day one, working with one of the regionโ€™s most innovative technology companies in an exponentially growing market.


The Sales Support Specialist I will be an energetic, self-starter with the desire to help grow our business. This individual will possess excellent organizational, computer and phone skills to assist our outside account management team meet sales goals and objectives, handle client issues to resolution, and build relationships with internal colleagues and external partners.


What youโ€™ll do:

  • Work with existing clients on license and support renewals to ensure they maintain the necessary coverage to support their business goals.
  • Manage client data within Salesforce.com CRM.
  • Create and update client facing quotes using Connectwise CPQ (formerly Quosal) automated quote & proposal software.
  • Work with Sales team to ensure opportunities take advantage of all manufacturer discount programs.
  • Build relationships with external manufacturer channel partners and Account Managers.

Requirements for this role:

  • 1+ year of B2B sales support experience.
  • 1+ year in a client service or hybrid CSAT/sales support role.
  • Be a self-starter with the ability to multi-task and manage time effectively.
  • Ability to work independently or as an active member of a team.
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). ย CRM/Salesforce and Connectwise CPQ experience preferred.
  • Demonstrate outstanding communication and organizational skills.
  • Knowledge of the technology industry is preferred.

About Secure Data:


Secure Data Technologies offers excellent compensation and benefits packages commensurate with the skills and experience this position requires. If youโ€™re interested in improving and exceeding your professional and financial career goals and want to work with some of the industryโ€™s best, contact us about joining our team.


Secure Data Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.