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Help Tech Chat Support Jobs in Springfield, MO (NOW HIRING)

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

Provide help desk support by troubleshooting hardware, software, network, and application issues. * Install, configure, and maintain desktops, laptops, printers, tablets, and other technology ...

New

Capstone IT

IT Support Analyst

Springfield, MO

$18 - $22/hr

Top 4 Skills IT Help Desk / Tier 1 Technical Support Troubleshooting (hardware, software, basic network) Point of Sale (POS) system support Phone-based customer support Responsibilities Ensure ...

russcellinc

IT Help Desk Specialist

Springfield, MO

$15/hr

Deliver outstanding service and direct support to all retail locations, by resolving any issues in a timely manner * Develop and maintain knowledge of Russell Cellular and Verizon Wireless policies ...

Nixa Public Schools

Help Desk Technician

Nixa, MO · On-site

$17.75 - $23.75/hr

The role involves overseeing the Chromebook lifecycle and providing high-quality technology support ... Help Desk environment while continually improving workflows and customer service. Qualifications

Nixa Public Schools

Help Desk Technician

Nixa, MO · On-site

$17.75 - $23.75/hr

The Help Desk Technician works collaboratively as a member of the Technology Services team while training and supervising student workers to provide timely, high-quality technology support that ...

Nixa Public Schools

Help Desk Technician

Nixa, MO

$17.75 - $23.75/hr

The Help Desk Technician works collaboratively as a member of the Technology Services team while training and supervising student workers to provide timely, high-quality technology support that ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Springfield, MO

Help Tech Chat Support information

See Springfield, MO salary details

$24.6K

$39.6K

$60K

How much do help tech chat support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for help tech chat support in Springfield, MO is $39,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Springfield, MO? For Help Tech Chat Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Springfield, MO look for? The top searched job categories for Help Tech Chat Support jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Help Tech Chat Support jobs? Cities near Springfield, MO with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you

IT Support Tech II

OCH

Springfield, MO • On-site

$18.25 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Springfield, Missouri is seeking a IT Support Technician to join our IT department.

Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

IT Support Technician II supports the System Administrator and Network Administrator in maintaining the organization's technology infrastructure. This position assists with the administration of on premises and cloud based systems, Active Directory, Office 365, networking, and end user support. The role is responsible for installing and maintaining computer hardware, printers, mobile devices, phone systems, and data cabling while providing exceptional customer service and technical assistance to employees across the organization.

Benefits include:

  • Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
  • Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
  • Company-paid holidays.

What You'll Do:

  • Support the administration and maintenance of in house and offsite servers and computer systems.
  • Maintain Active Directory, Azure Active Directory, security groups, user accounts, and access permissions.
  • Manage domain file structures and system assets.
  • Provide help desk support by troubleshooting hardware, software, network, and application issues.
  • Install, configure, and maintain desktops, laptops, printers, tablets, and other technology equipment.
  • Assist with Microsoft Office 365, Exchange, SharePoint, and Teams administration.
  • Support network infrastructure, wireless connectivity, and basic networking functions.
  • Assist with phone system administration, maintenance, and installations.
  • Install and maintain network and phone cabling.
  • Support mobile device management and endpoint configuration.
  • Train and assist end users on technology systems and best practices.
  • Document technical issues, resolutions, and inventory using help desk ticketing software.
  • Participate in system upgrades, maintenance projects, and technology initiatives.
  • Perform additional duties as assigned.

Technical Skills:

  • Microsoft Windows operating systems.
  • Microsoft Exchange and Office 365 administration.
  • Microsoft SharePoint and Microsoft Teams.
  • Azure Active Directory administration.
  • Help desk and ticketing systems.
  • Network and wireless troubleshooting.
  • Mobile Device Management (MDM).
  • Basic networking concepts including DNS, DHCP, and TCP/IP.
  • Desktop, laptop, printer, and mobile device deployment and support.

Requirements:

  • College or technical diploma in the field of computer science or 2-3 years equivalent work experience.
  • Working technical knowledge of network and server operating systems, including Microsoft Windows platforms.
  • Some application support experience with Microsoft Exchange, Microsoft Active Directory, and Microsoft SQL preferred.
  • Working technical knowledge of current network hardware, protocols, and standards
  • Hands-on hardware troubleshooting experience.

  • If hired to drive, a Valid Driver's License is required.

OCH is an Equal Opportunity Employer