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It Desktop Manager Jobs in Springfield, MO (NOW HIRING)

CoxHealth

IT Manager - Telecommunications

Springfield, MO · On-site

$86K - $106K/yr

Benefits | CoxHealth The IT Manager manages multiple IT teams and is responsible for the implementation, management, optimization, and support of applications, systems, infrastructure, and/or ...

Coxhealth

IT Manager - Telecommunications

Springfield, MO

$86K - $106K/yr

Benefits | CoxHealth The IT Manager manages multiple IT teams and is responsible for the implementation, management, optimization, and support of applications, systems, infrastructure, and/or ...

CoxHealth

IT Manager - Telecommunications

Springfield, MO · On-site

$86K - $106K/yr

Benefits | CoxHealth The IT Manager manages multiple IT teams and is responsible for the implementation, management, optimization, and support of applications, systems, infrastructure, and/or ...

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

Ozarks Community Hospital (OCH), located in Springfield, Missouri is seeking a IT Support ... Management (MDM). * Basic networking concepts including DNS, DHCP, and TCP/IP. * Desktop, laptop ...

Capstone IT

IT Support Analyst

Springfield, MO

$18 - $22/hr

Communicate directly with store staff, field management, and corporate users. Provide phone-based ... Desktop Support. Capstone IT is an EEO Employer Our website: Like us on Facebook: Follow us on ...

jmark

System Administrator I (Onsite)

Springfield, MO · On-site

$42K - $55K/yr

JMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies ... Functions and Responsibilities Provide day-to-day IT/Desktop functions for an environment of ...

Simmons Bank

IT Business Partner

Springfield, MO

This position serves as a trusted advisor, relationship manager, and advocate for assigned business units. The IT Business Partner helps business leaders navigate IT services, connect with the ...

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All JobsIt Desktop JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Springfield, MO

It Desktop Manager information

See Springfield, MO salary details

$19.1K

$76.1K

$114.6K

How much do it desktop manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for it desktop manager in Springfield, MO is $76,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $86,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), IT Director, or Solutions Architect, with senior executive positions typically earning the most. These roles require extensive experience, leadership skills, and advanced technical knowledge, often complemented by certifications like CISSP or PMP.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

How much is an IT manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage hardware and software systems, and require strong technical and leadership skills.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They oversee IT teams, manage infrastructure, and implement cybersecurity measures, often requiring certifications like PMP or ITIL. The role is expected to grow as organizations continue to prioritize digital transformation.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What is the role of a desktop manager?

An IT Desktop Manager oversees the deployment, maintenance, and support of desktop computers and related hardware and software within an organization. They coordinate technical support, manage inventory, and ensure systems are secure and up to date, often using management tools and following IT policies. Strong technical knowledge, problem-solving skills, and certifications like CompTIA A+ are typically required.
What are popular job titles related to It Desktop Manager jobs in Springfield, MO? For It Desktop Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Springfield, MO look for? The top searched job categories for It Desktop Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for It Desktop Manager jobs? Cities near Springfield, MO with the most It Desktop Manager job openings:
It Desktop Manager jobs near you

System Administrator I (Onsite)

JMARK - IT Support and IT Services

Springfield, MO • On-site

Full-time

Re-posted 11 days ago

Job description

Job Summary:
JMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies, and strategic IT consulting. They are seeking a System Administrator I to serve as the onsite IT resource for a Law Firm Client, providing support and training for day-to-day IT activities. The role involves responding to IT requests, assisting clients with hardware issues, and developing systems to enhance service quality.
Responsibilities:
• Provide day-to-day IT/Desktop functions for an environment of approximately 60 users serving as liaison with contracted IT company and vendor software support companies.
• Responds to IT requests through calls, emails, and tickets
• Assist team members with resolving IT issues.
• Assist Clients with exceptional customer service with their personal phones, laptops, tablets, etc.
• Assist with the following hardware issues: desktops, laptops, copiers, printers, and peripherals.
• Answers inquiries and clarifies desired information; researching, locating, and providing accurate information, including education to team members with solutions.
• Utilize de-escalation skills and escalate cases when necessary to IT support provider.
• Enhance organization and IT departments reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the position.
• Assist in developing systems and procedures to deliver quality service to end users.
• Update job knowledge by participating in educational opportunities.
• Other duties as assigned.
Qualifications:
Required:
• Minimum of two years working in a technical operating capacity
• High School graduate or equivalent required
• Excellent organizational and analytical skills
• Understanding of and adherence to all data and physical security and confidentiality policies and procedures
• Exceptional customer service skills
Preferred:
• Previous experience working on help desk tickets or desktop support preferred
• Experience handling IT in a Legal/Regulated related environment preferred
• Previous Window Server experience is a plus
• Previous Active Directory experience preferred
• Experience with Pro Law is a plus
Company:
For over thirty years, JMARK has been providing innovative IT solutions to organizations of all sizes. Founded in 1988, the company is headquartered in Springfield, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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