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Entry Level It Support Jobs in Springfield, MO (NOW HIRING)

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

Ozarks Community Hospital (OCH), located in Springfield, Missouri is seeking a IT Support Technician to join our IT department . Our Mission: Ozarks Community Hospital and clinics are dedicated to ...

New

O'Reilly Auto Parts

IT Support Analyst

Springfield, MO · On-site

The IT Support Analyst helps end-users resolve issues with computer hardware or software. This position responds to user inquiries, troubleshoot and diagnose problems, and identify solutions with IT ...

Citizens Memorial

IT Support Technician

Bolivar, MO · On-site

$20.50 - $28/hr

CMH's Information Services Department provides continuous support to employees and customers of Citizens Memorial Hospital and Citizens Memorial Healthcare Foundation using information technology ...

CoxHealth

IT Customer Support Analyst

Springfield, MO · On-site

Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...

Coxhealth

IT Customer Support Analyst

Springfield, MO · On-site

Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Springfield, MO

Entry Level It Support information

See Springfield, MO salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level it support in Springfield, MO is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Springfield, MO? The most popular types of It Support jobs in Springfield, MO are:
What are popular job titles related to Entry Level It Support jobs in Springfield, MO? For Entry Level It Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Springfield, MO look for? The top searched job categories for Entry Level It Support jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Entry Level It Support jobs? Cities near Springfield, MO with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Springfield, MO as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,390 per year, or $17.5 per hour.

IT Support Tech II

OCH

Springfield, MO • On-site

$18.25 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Springfield, Missouri is seeking a IT Support Technician to join our IT department.

Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

IT Support Technician II supports the System Administrator and Network Administrator in maintaining the organization's technology infrastructure. This position assists with the administration of on premises and cloud based systems, Active Directory, Office 365, networking, and end user support. The role is responsible for installing and maintaining computer hardware, printers, mobile devices, phone systems, and data cabling while providing exceptional customer service and technical assistance to employees across the organization.

Benefits include:

  • Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
  • Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
  • Company-paid holidays.

What You'll Do:

  • Support the administration and maintenance of in house and offsite servers and computer systems.
  • Maintain Active Directory, Azure Active Directory, security groups, user accounts, and access permissions.
  • Manage domain file structures and system assets.
  • Provide help desk support by troubleshooting hardware, software, network, and application issues.
  • Install, configure, and maintain desktops, laptops, printers, tablets, and other technology equipment.
  • Assist with Microsoft Office 365, Exchange, SharePoint, and Teams administration.
  • Support network infrastructure, wireless connectivity, and basic networking functions.
  • Assist with phone system administration, maintenance, and installations.
  • Install and maintain network and phone cabling.
  • Support mobile device management and endpoint configuration.
  • Train and assist end users on technology systems and best practices.
  • Document technical issues, resolutions, and inventory using help desk ticketing software.
  • Participate in system upgrades, maintenance projects, and technology initiatives.
  • Perform additional duties as assigned.

Technical Skills:

  • Microsoft Windows operating systems.
  • Microsoft Exchange and Office 365 administration.
  • Microsoft SharePoint and Microsoft Teams.
  • Azure Active Directory administration.
  • Help desk and ticketing systems.
  • Network and wireless troubleshooting.
  • Mobile Device Management (MDM).
  • Basic networking concepts including DNS, DHCP, and TCP/IP.
  • Desktop, laptop, printer, and mobile device deployment and support.

Requirements:

  • College or technical diploma in the field of computer science or 2-3 years equivalent work experience.
  • Working technical knowledge of network and server operating systems, including Microsoft Windows platforms.
  • Some application support experience with Microsoft Exchange, Microsoft Active Directory, and Microsoft SQL preferred.
  • Working technical knowledge of current network hardware, protocols, and standards
  • Hands-on hardware troubleshooting experience.

  • If hired to drive, a Valid Driver's License is required.

OCH is an Equal Opportunity Employer