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Entry Level It Support Jobs in Springfield, MO (NOW HIRING)

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Entry Level It Support information

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$10

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How much do entry level it support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level it support in Springfield, MO is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What are the most commonly searched types of It Support jobs in Springfield, MO?

The most popular types of It Support jobs in Springfield, MO are:

What are popular job titles related to Entry Level It Support jobs in Springfield, MO?

For Entry Level It Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Springfield, MO look for?

The top searched job categories for Entry Level It Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Entry Level It Support jobs?

Cities near Springfield, MO with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Springfield, MO as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $35,176 per year, or $16.9 per hour.

IT Systems Analyst I - Epic Beaker

CoxHealth

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

CoxHealth rating

6.7

Company rating: 6.7 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

533rd of 887 rated healthcare providers

Job description

Facility:
West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807
Department:
1703 IT Epic Implementation
Scheduled Weekly Hours:
40
Hours:
8:00 AM - 5:00 PM
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
  • Named one of Modern Healthcare's Best Places to work five times.
  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits
  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:
The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.Education:
• Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience.
Experience:
• Required: 2 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.
Skills:
• Basic understanding of healthcare operations and clinical workflows
• Basic knowledge of inter-related solutions and IT systems knowledge with the aligned application domain. Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
• Basic analytical and problem-solving skills; attention to detail.
• Good communication and interpersonal skills.
• Ability to work as part of a team.
• Willingness to learn and adapt to the healthcare environment.
Licensure/Certification/Registration:
• N/A

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