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Entry Level It Support Jobs in Springfield, MO (NOW HIRING)

The Larson Group

IT Helpdesk Technician

Strafford, MO · On-site

The primary responsibility of the IT Helpdesk Technician is to work collaboratively with Business ... Provide level one and two user support to correct technical problems assigned by Helpdesk Manager ...

The Larson Group

IT Helpdesk Technician

Strafford, MO · On-site

The primary responsibility of the IT Helpdesk Technician is to work collaboratively with Business ... Provide level one and two user support to correct technical problems assigned by Helpdesk Manager ...

russcellinc

IT Help Desk Specialist

Springfield, MO · On-site

$15/hr

Deliver outstanding service and direct support to all retail locations, by resolving any issues in ... information, pregnancy, or any other protected characteristic as outlined by federal, state, or ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Springfield, MO

Entry Level It Support information

See Springfield, MO salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level it support in Springfield, MO is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.23 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Springfield, MO?

The most popular types of It Support jobs in Springfield, MO are:

What are popular job titles related to Entry Level It Support jobs in Springfield, MO?

For Entry Level It Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Springfield, MO look for?

The top searched job categories for Entry Level It Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Entry Level It Support jobs?

Cities near Springfield, MO with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Springfield, MO as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $35,172 per year, or $16.9 per hour.

Network Support Technician (Overnight Network Operations)

Capstone IT

Springfield, MO • On-site

$22 - $24/hr

Full-time, Contractor

Re-posted 16 days ago

Job description

Job Description We cannot sponsor for this role or work with third parties Role: IT Support Technician - Networking (Overnight) Location: Onsite- Springfield, Missouri Duration: 6-month Contract to Hire Wage: $22-24 an hour Compensation: Commensurate with experience IT Support Technician - Networking (Overnight) Launch Your Networking Career Capstone IT is partnering with an industry-leading organization on a large-scale network modernization initiative supporting hundreds of retail locations nationwide. If you've worked in Help Desk, Desktop Support, Service Desk, Technical Support, or a NOC, and you're looking to grow your networking skills, this is an excellent opportunity to gain hands-on enterprise networking experience while working alongside experienced network engineers. You don't need years of networking experience.

Candidates with networking coursework, certifications (Network+, CCNA, Fortinet), or a strong interest in networking are encouraged to apply. Why You'll Love This Role Build real-world networking experience Learn from experienced network engineers Be part of a nationwide network modernization project Grow into more advanced networking responsibilities over time Night Owl. Even Better.

This overnight role supports network deployments while stores are closed. If you enjoy working evenings or prefer a quieter work environment, this schedule may be a great fit. What You'll Do Support overnight network deployment projects across the U.S

Take inbound calls from field technicians after equipment installations Validate newly installed network equipment using established procedures Verify connectivity for switches, routers, wireless access points, VoIP devices, and other network equipment Document work in Jira Service Desk Escalate issues to senior engineers when needed Help ensure stores are fully operational before opening each morning What We're Looking For Required Experience in Help Desk, Desktop Support, Service Desk, Technical Support, NOC, Call Center, or another IT support environment Strong troubleshooting and communication skills Ability to follow technical procedures and document work accurately Comfortable working overnight hours Eagerness to learn and grow in a networking career Nice to Have (Not Required) Basic TCP/IP networking knowledge Exposure to switches, routers, wireless networking, or firewalls CompTIA Network+, CCNA, Fortinet, or similar certifications Experience with Jira or another ticketing system Retail technology support experience Don't meet every qualification. We'd still like to hear from you. If you have a strong IT support background and are excited to build your networking skills, we encourage you to apply.

Please send your resume and salary requirements for immediate consideration. Capstone Consulting is an EEO employer. Capstone website: http://www.capstonec.com/ Like us on Facebook: https://www.facebook.com/CapstoneITStaffingSolutions/ Follow us on Twitter: https://twitter.com/capstone__IT/ Connect with us on LinkedIn: https://linkedin.com/company/capstone-consulting/

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