Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
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Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
New
Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
New
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Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
New
Apply Early
Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...
Benefits | CoxHealth The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop ...
Benefits | CoxHealth The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop ...
Benefits | CoxHealth The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop ...
Benefits | CoxHealth The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop ...
Benefits | CoxHealth The IT Field Support Technician provides technical support for end user hardware and software needs, including project-based support onsite. The position provides routine ...
Benefits | CoxHealth The IT Field Support Technician provides technical support for end user hardware and software needs, including project-based support onsite. The position provides routine ...
Assistive Technology Support Staff
Springfield, MO · On-site
$34K - $42K/yr
You will review client information, follow established protocols, and provide detailed ... systems, entry level tech support, caregiving support, client support Position Perks & Benefits:
Assistive Technology Support Staff
Springfield, MO · On-site
$34K - $42K/yr
You will review client information, follow established protocols, and provide detailed ... systems, entry level tech support, caregiving support, client support Position Perks & Benefits:
Assistive Technology Support Staff
$34K - $42K/yr
You will review client information, follow established protocols, and provide detailed ... systems, entry level tech support, caregiving support, client support Position Perks & Benefits:
Assistive Technology Support Staff
$34K - $42K/yr
You will review client information, follow established protocols, and provide detailed ... systems, entry level tech support, caregiving support, client support Position Perks & Benefits:
Leading or coordinating IT projects, application-related efforts, operational initiatives, or ... Configuring and supporting intelligent call routing, queue management, skills-based routing ...
Leading or coordinating IT projects, application-related efforts, operational initiatives, or ... Configuring and supporting intelligent call routing, queue management, skills-based routing ...
IT Specialist (Network Services)
Springfield, MO · On-site
$125K/yr
Leading or coordinating IT projects, application-related efforts, operational initiatives, or ... Configuring and supporting intelligent call routing, queue management, skills-based routing ...
IT Specialist (Network Services)
Springfield, MO · On-site
$125K/yr
Leading or coordinating IT projects, application-related efforts, operational initiatives, or ... Configuring and supporting intelligent call routing, queue management, skills-based routing ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Entry Level It Support information
See Springfield, MO salary details
$10.71 - $11.91
1% of jobs
$11.91 - $13.10
4% of jobs
$14.03 is the 25th percentile. Wages below this are outliers.
$13.10 - $14.29
25% of jobs
$14.29 - $15.48
14% of jobs
The median wage is $15.94 / hr.
$15.48 - $16.68
14% of jobs
$16.68 - $17.87
10% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$17.87 - $19.06
13% of jobs
$19.06 - $20.25
4% of jobs
$20.25 - $21.45
8% of jobs
$21.45 - $22.64
3% of jobs
$22.64 - $23.83
3% of jobs
$10
$16
$23
How much do entry level it support jobs pay per hour?
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?
What jobs pay 4000 a week without a degree?
What does entry-level IT support do?
What is the easiest entry-level IT job?
What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?
Can you get an IT support job with no experience?
What are entry level IT support jobs?

Full-time
Medical, Dental, Vision, Retirement
Posted 19 days ago
CoxHealth rating
6.6
Based on 229 frontline employees who took The Breakroom Quiz
563rd of 877 rated healthcare providers
Job description
Facility:
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:
1709 IT Service DeskScheduled Weekly Hours:
40Hours:
8:00 Am - 4:30 PMWork Shift:
Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare's Best Places to work five times.
Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).
Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here:Benefits | CoxHealth
Job Description:
The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.Education: Preferred: Associate's degree in Computer Science, Information Technology,Experience: Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting.Skills: Basic understanding of commonly used operating systems (e.g., Windows, macOS) and software applications. Strong communication skills, empathy, and patience to effectively assist end users with technical issues. Ability to diagnose and resolve simple technical problems such as password resets and basic software issues. Ability to effectively document support request and solutions for future reference.Licensure/Certification/Registration: N/AWhat CoxHealth employees say
Pay
Benefits
Hours and flexibility
Workplace
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