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Help Tech Chat Support Jobs in Spring, TX (NOW HIRING)

Texas Technology Group

Be Seen First

Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

What we're looking for Required : * 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment. * Hands-on experience administering Microsoft 365 ...

New

IFS

IT Support Engineer

Houston, TX · On-site

We help solve some of society's greatest challenges, fostering a better future through our agility ... As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic ...

IFS North America

IT Support Engineer

Houston, TX · Hybrid

We help solve some of society's greatest challenges, fostering a better future through our agility ... As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic ...

IFS North America

IT Support Engineer

Houston, TX · Hybrid

We help solve some of society's greatest challenges, fostering a better future through our agility ... As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic ...

IFS

IT Support Engineer

Houston, TX · Hybrid

We help solve some of society's greatest challenges, fostering a better future through our agility ... As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic ...

Vortex Companies

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

The IT Helpdesk Technician is responsible for providing hands-on technical support in a fast-paced environment. This role will be responsible for resolving escalated end-user issues, supporting core ...

Hermann Forwarding

IT Support Specialist

Houston, TX · On-site

$55K - $65K/yr

This hybrid role combines traditional IT desktop/helpdesk responsibilities with monitoring and ... Provide Tier 1/2 support for desktops, laptops, mobile devices, printers, and peripherals * Image ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Document procedures, configurations, and resolutions in the IT knowledge base REQUIRED QUALIFICATIONS * 2+ years of experience in an IT Service Desk, help desk, or desktop support role * Hands-on ...

Hermann Forwarding

IT Support Specialist

Houston, TX · On-site

$55K - $65K/yr

This hybrid role combines traditional IT desktop/helpdesk responsibilities with monitoring and ... Provide Tier 1/2 support for desktops, laptops, mobile devices, printers, and peripherals * Image ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

Manage the 24/7 IT support and helpdesk line, ensuring continuous availability of support services and quick resolution of technical issues across shifts and during off-hours. * Data Reporting ...

TEKsystems

IT Support Analyst

Houston, TX

Description The Office Technology Support (OTS) Analyst supports the Houston office and works in ... Help maintain and keep inventory of all stock including but not limited to laptops, desktops ...

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Showing results 41-60

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Spring, TX

Help Tech Chat Support information

See Spring, TX salary details

$24K

$38.7K

$58.7K

How much do help tech chat support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for help tech chat support in Spring, TX is $38,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $41,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Spring, TX? For Help Tech Chat Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Spring, TX look for? The top searched job categories for Help Tech Chat Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Help Tech Chat Support jobs? Cities near Spring, TX with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,693 per year, or $18.6 per hour.

Remote IT Support Technician (Microsoft 365)

Texas Technology Group

Houston, TX • Remote

$50K - $85K/yr

Full-time

Posted 3 days ago

New

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Job description

Our clients run their businesses on Microsoft 365, and they need someone who can keep it running well.

We’re hiring a full-time remote support technician to own day-to-day M365 administration and frontline customer support — someone who knows the admin centers cold, communicates clearly with nontechnical users, and works our processes the same way every time.


About Texas Technology Group

TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they can focus on their work. Our clients count on us to be responsive, professional, and consistent — and that standard starts with the people on our support team.


About the role

Twelve months in, you’ll be the go-to person for everything Microsoft 365 across our client base: managing tenants, resolving user issues on the first touch, keeping documentation current, and helping clients get more value out of the tools they already pay for. You’ll work tickets end-to-end, follow our documented procedures and checklists closely, and communicate proactively so clients never wonder where things stand.


What you’ll do
• Administer client Microsoft 365 tenants — user and license management, Exchange Online, SharePoint, OneDrive, Teams, and security settings in Entra ID.

• Serve as the first point of contact for client support requests via phone, email, and remote tools, providing Tier 1/2 troubleshooting for M365, Windows 10/11, and common business applications.

• Use NinjaOne (our RMM platform) for endpoint monitoring, patching, and remote support.

• Manage support tickets from first contact through resolution, with clear documentation at every step and escalation when appropriate.

• Follow established procedures, runbooks, and checklists precisely — and flag gaps so we can improve them.

• Communicate with clients in plain, patient, professional language, keeping them informed until the issue is fully resolved.


What we’re looking for

Required:

• 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment.

• Hands-on experience administering Microsoft 365 — admin center, Exchange Online, and user/license management (not just using Office apps).

• Strong Windows 10/11 troubleshooting skills.

• Excellent written and verbal communication with non-technical users.

• A process-driven working style: you follow instructions and documented procedures carefully, document your work thoroughly, and ask questions rather than guess.

• Self-managed and dependable in a fully remote role, with reliable high-speed internet and a quiet workspace.

Nice to have:

• Microsoft certifications (MS-900, MS-102, MD-102) or CompTIA A+ / Network+.

• Experience with NinjaOne or another RMM platform (ConnectWise Automate, Datto, N-able).

• Experience with Intune / endpoint management and basic networking (DNS, DHCP, VPN, Wi-Fi).

• Prior MSP experience supporting multiple client environments.