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Help Tech Chat Support Jobs in Irving, TX (NOW HIRING)

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

... technical support via phone, chat, and in person. • Open, document, and manage tickets for ... experience in a help desk or IT support role. • Experience with Active Directory, Azure ...

3M

Data Chat Agent

Richardson, TX · Remote

$23 - $28/hr

Identify recurring user questions and trends to help improve our knowledge base and support ... The ability to multitask effectively and manage multiple chat conversations simultaneously in a ...

New

City IT

IT Helpdesk Support

Dallas, TX · On-site

As a Help Desk Support Technician, you'll be the first point of contact for internal City Electric ... Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role ...

Collabera

Help Desk Support

Carrollton, TX

$19.25 - $26/hr

Company Description About Collabera Collabera is ranked amongst the top 10 Information Technology ... Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ...

City IT

IT Helpdesk Support

Dallas, TX

As a Help Desk Support Technician, you'll be the first point of contact for internal City Electric ... Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role ...

TransPerfect Connect

Senior UI/UX Engineer

Dallas, TX · On-site

$128K - $160K/yr

TransPerfect is the world's largest provider of language services and technology solutions for ... chat support. Founded in , the company is headquartered in Phoenix, Arizona, US, , with a team of ...

Etech

Be Seen First

Customer Support Specialist, Chat and Email | 5k Sign on Bonus

Dallas, TX · On-site

$20 - $23/hr

Etech Global Services is hiring Customer Support Specialists in Dallas to support a fast growing financial technology platform. You will work entirely in chat and email. No inbound calls, no outbound ...

New

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and IT services for the real estate, construction ...

Triumph Financial

Customer Service Agent

Dallas, TX · On-site

$14.25 - $19/hr

... help our partners businesses run better. Position Summary : The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting ...

Supreme Ecom

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Come up with solutions to help students get past roadblocks & obstacles. * Being apprehensive with ...

Triumph Financial

Customer Service Agent

Dallas, TX · On-site

$14.25 - $19/hr

... help our partners businesses run better. Position Summary : The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting ...

Triumph Financial

Call Center Representative

Dallas, TX

$15.75 - $19.75/hr

... help our partners businesses run better. Position Summary : The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting ...

Triumph Financial

Customer Service Agent

Dallas, TX

$15.25 - $20.50/hr

... help our partners businesses run better. Position Summary : The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting ...

New

Triumph Financial

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

... help our partners businesses run better. Position Summary : The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting ...

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Showing results 21-40

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Irving, TX

Help Tech Chat Support information

See Irving, TX salary details

$25.9K

$41.8K

$63.4K

How much do help tech chat support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for help tech chat support in Irving, TX is $41,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,100.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Irving, TX?

For Help Tech Chat Support jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Irving, TX look for?

The top searched job categories for Help Tech Chat Support jobs in Irving, TX are:

What cities near Irving, TX are hiring for Help Tech Chat Support jobs?

Cities near Irving, TX with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Irving, TX as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $41,752 per year, or $20.1 per hour.

Tier 1, IT Help Desk Support

Centre Technologies

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture: 
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. 
Centre Company Benefits:
  • Hybrid Work Options, Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. 
Essential Duties and Responsibilities 
 
  • Problem management and escalation of issues in a timely manner 
  • Prioritization of tasks and meeting of deadlines, excellent time management skills 
  • Excellent troubleshooting and assessment skills 
  • Excellent written/verbal communication skills 
  • Must be a team player with outstanding customer service skills 
  • Entry of time sheets, expense reports and documentation on or before deadline 
  • Keep up-to-date on market trends, theory and new ways of doing things; embrace change 
  • Assist with change-management activities 
  • Prepare and deliver complete and concise documentation for all projects 
  • Present progress reports to immediate supervisor and or Project Manager (if so assigned) 
  • Help turn business problems into technical solutions 
  • Manage deployment of equipment in compliance with established technology policies. 
  • Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
  • 2+ years experience in IT related study or field. 
  • Must possess basic knowledge and experience with: 
  • Windows 7/8/10 
  • Microsoft Office suite 
  • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) 
  • Understanding of basic network concepts 
  • Understanding of application, desktop, and server virtualization 
  • Understanding of Desktop Deployment / Imaging 
  • Bachelor’s Degree a plus 
Desired Experience/Certifications
  • Certifications 
    • CompTIA A+ Certification a plus 
    • MDAA, MCSA 
  • Windows Server 2008/ 2012/ 2016 
  • Microsoft Office 365 Admin portal 
  • Understanding of File Permissions (NTFS & Sharing) 
  • High School Degree required
  • Associate's Degree or higher preferred
Work Environment and Physical Demands
  • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  
  • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required 
  • Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. 
  • The noise level in the work environment is moderate. 
  • Local travel ocassionally required 

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