Help Desk Support Specialist
Chicago, IL · On-site
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
Help Desk Support Specialist
Chicago, IL · On-site
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
IT Help Desk
Rosemont, IL · On-site
$80K - $90K/yr
... . This is a high-profile position that will oversee 1500+ devices ... Bilingual Spanish-English communication skills are required, as this role regularly supports and ...
IT Help Desk
Rosemont, IL · On-site
$80K - $90K/yr
... . This is a high-profile position that will oversee 1500+ devices ... Bilingual Spanish-English communication skills are required, as this role regularly supports and ...
IT Help Desk
$80K - $90K/yr
... . This is a high-profile position that will oversee 1500+ devices ... Bilingual Spanish-English communication skills are required, as this role regularly supports and ...
Quick apply
IT Help Desk
$80K - $90K/yr
... . This is a high-profile position that will oversee 1500+ devices ... Bilingual Spanish-English communication skills are required, as this role regularly supports and ...
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IT Helpdesk Technician
Chicago, IL · On-site
$50K - $60K/yr
We are seeking an IT Helpdesk Technician to join our team ... You will resolve computer-related issues for our clients through telephone, remote support or on ...
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IT Helpdesk Technician
Chicago, IL · On-site
$50K - $60K/yr
We are seeking an IT Helpdesk Technician to join our team ... You will resolve computer-related issues for our clients through telephone, remote support or on ...
IT Help Desk
Rosemont, IL · On-site
$80K - $90K/yr
... . This is a high-profile position that will oversee 1500+ devices ... Bilingual Spanish-English communication skills are required, as this role regularly supports and ...
IT Help Desk
Rosemont, IL · On-site
$80K - $90K/yr
... . This is a high-profile position that will oversee 1500+ devices ... Bilingual Spanish-English communication skills are required, as this role regularly supports and ...
IT Help Desk Supervisor
Glenview, IL · Hybrid
$93K - $123K/yr
... t function. Key Responsibilities ... Lead, coach, and develop a team of Help Desk Support Analysts to achieve service, quality, and ...
IT Help Desk Supervisor
Glenview, IL · Hybrid
$93K - $123K/yr
... t function. Key Responsibilities ... Lead, coach, and develop a team of Help Desk Support Analysts to achieve service, quality, and ...
Help Desk Support Analyst Level 3
Lombard, IL · On-site +1
$20.25 - $27.50/hr
... supporting people when they need help ... This is at the core of what we do at BridgePoint Technologies every day. We put the needs of the ...
Help Desk Support Analyst Level 3
Lombard, IL · On-site +1
$20.25 - $27.50/hr
... supporting people when they need help ... This is at the core of what we do at BridgePoint Technologies every day. We put the needs of the ...
IT Support Specialist
Libertyville, IL · On-site
$65K - $85K/yr
Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... chat to ensure courteous, timely, and effective resolution of end-user issues. * Build rapport and ...
IT Support Specialist
Libertyville, IL · On-site
$65K - $85K/yr
Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... chat to ensure courteous, timely, and effective resolution of end-user issues. * Build rapport and ...
Entry-Level IT Helpdesk Technician (Remote - United States ET)
Chicago, IL · Remote
$44K - $60K/yr
... help power the productivity of every Yelper globally? The IT Helpdesk team provides tech support to ... Use phone, chat and inbound ticket queue to handle global employee IT service requests. * Monitor ...
New
Entry-Level IT Helpdesk Technician (Remote - United States ET)
Chicago, IL · Remote
$44K - $60K/yr
... help power the productivity of every Yelper globally? The IT Helpdesk team provides tech support to ... Use phone, chat and inbound ticket queue to handle global employee IT service requests. * Monitor ...
New
The candidate will assist in determining suitable software and providing technical support for end-users' computers. The role requires proficiency in handling help desk calls, troubleshooting ...
The candidate will assist in determining suitable software and providing technical support for end-users' computers. The role requires proficiency in handling help desk calls, troubleshooting ...
The candidate will assist in determining suitable software and providing technical support for end-users' computers. The role requires proficiency in handling help desk calls, troubleshooting ...
The candidate will assist in determining suitable software and providing technical support for end-users' computers. The role requires proficiency in handling help desk calls, troubleshooting ...
... emails, chat or desk side support and working with a support team for escalated issues ... Effectively able to communicate with all levels of Management, IT teams and Bankers of all levels ...
... emails, chat or desk side support and working with a support team for escalated issues ... Effectively able to communicate with all levels of Management, IT teams and Bankers of all levels ...
Alert IT Solutions Inc. Awarded Multi-Year, Multi-Million Dollar Contract by State of Illinois for ... Tier 1 Help Desk / Application Support Specialist Location: Alert IT Solutions Inc. 6900 Main ...
Quick apply
Alert IT Solutions Inc. Awarded Multi-Year, Multi-Million Dollar Contract by State of Illinois for ... Tier 1 Help Desk / Application Support Specialist Location: Alert IT Solutions Inc. 6900 Main ...
IT Field Support Technician
Lisle, IL · On-site
$25 - $28/hr
At LifeStance Health, we strive to help individuals, families, and communities with their mental ... Provide first- and second-level technical support to users via phone, email, chat, and in-person
IT Field Support Technician
Lisle, IL · On-site
$25 - $28/hr
At LifeStance Health, we strive to help individuals, families, and communities with their mental ... Provide first- and second-level technical support to users via phone, email, chat, and in-person
IT Field Support Technician
Park Ridge, IL · On-site
$25 - $28/hr
At LifeStance Health, we strive to help individuals, families, and communities with their mental ... Provide first- and second-level technical support to users via phone, email, chat, and in-person
IT Field Support Technician
Park Ridge, IL · On-site
$25 - $28/hr
At LifeStance Health, we strive to help individuals, families, and communities with their mental ... Provide first- and second-level technical support to users via phone, email, chat, and in-person
Help Desk Technician I
Chicago, IL · On-site
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
Help Desk Technician I
Chicago, IL · On-site
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
Help Desk Technician I
Chicago, IL · On-site
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
Help Desk Technician I
Chicago, IL · On-site
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
Skills Help desk support, retail, Support, Troubleshooting, POS, Active directory, Office 365 ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...
Skills Help desk support, retail, Support, Troubleshooting, POS, Active directory, Office 365 ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...
IT Helpdesk Technician
Chicago, IL · On-site
$55K - $70K/yr
... help desk or IT support role • Strong troubleshooting and analytical skills • Detail-oriented with excellent organizational skills • Valid driver's license and reliable transportation • ...
IT Helpdesk Technician
Chicago, IL · On-site
$55K - $70K/yr
... help desk or IT support role • Strong troubleshooting and analytical skills • Detail-oriented with excellent organizational skills • Valid driver's license and reliable transportation • ...
Entry-Level IT Helpdesk Technician (Remote - United States ET)
Chicago, IL · Remote
$44K - $60K/yr
... help power the productivity of every Yelper globally? The IT Helpdesk team provides tech support to ... Use phone, chat and inbound ticket queue to handle global employee IT service requests. * Monitor ...
Entry-Level IT Helpdesk Technician (Remote - United States ET)
Chicago, IL · Remote
$44K - $60K/yr
... help power the productivity of every Yelper globally? The IT Helpdesk team provides tech support to ... Use phone, chat and inbound ticket queue to handle global employee IT service requests. * Monitor ...
Help Tech Chat Support information
See Elgin, IL salary details
$26.7K - $30.2K
0% of jobs
$30.2K - $33.7K
3% of jobs
$37.2K is the 25th percentile. Wages below this are outliers.
$33.7K - $37.2K
22% of jobs
The median wage is $39.2K / yr.
$37.2K - $40.7K
43% of jobs
$40.7K - $44.2K
6% of jobs
$44.4K is the 75th percentile. Wages above this are outliers.
$44.2K - $47.7K
6% of jobs
$47.7K - $51.2K
6% of jobs
$51.2K - $54.7K
5% of jobs
$54.7K - $58.2K
3% of jobs
$58.2K - $61.7K
3% of jobs
$61.7K - $65.2K
1% of jobs
$26.7K
$43K
$65.2K
How much do help tech chat support jobs pay per year?
As of Aug 8, 2026, the average yearly pay for help tech chat support in Elgin, IL is $42,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $46,500.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Elgin, IL? For Help Tech Chat Support jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Elgin, IL look for? The top searched job categories for Help Tech Chat Support jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Help Tech Chat Support jobs? Cities near Elgin, IL with the most Help Tech Chat Support job openings:
Full-time
Re-posted 21 days ago
Job description
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player.
In this help desk support specialist opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers. Most technical support will be either from our office or on-site at client locations in the Chicago area. This support will involve responding to telephone calls and e-mails and then identifying, researching, and resolving technical problems with Microsoft Windows related software and PC Hardware.
This role will provide help desk coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades.
The duties of the Help Desk Support Specialist position include, but are not limited to the following:
-Provide local and telephone technical support to over 1000 end users
-Utilize the Connectwise ticketing system
-Deploy computers and peripherals (computers, monitors, printers, etc.)
-Install software packages on PC's and Laptops
-Upgrade hardware on PC's & Laptops
-Troubleshoot software applications
-Create and maintain detailed documentation in our software (instruction guides, policies, procedures)
-Manage document library and inventory of assets
-Support senior engineers
Qualifications:
-Preferred Bachelors or Associates degree/or equivalent experience
Physical Requirements:
-Ability to lift and carry up to 75 lbs
Required Skills:
-1 year Experience with Microsoft Windows 7/8/10
-1 year Experience with Microsoft Office 2010/2013 (Specifically MS Outlook, Word & Excel)
-1 year Experience with setting up, configuring & troubleshooting PC & Laptop Hardware
-Knowledge of basic Microsoft Windows Server 2008/2012
-Knowledge of basic TCP/IP Networking
-Knowledge of Office365
-Knowledge of ticketing systems (Connectwise a huge plus)
-Troubleshooting experience with Printers/Scanners
-Understanding of Internet applications IE, Firefox, HTML and Internet protocols
-Reliable, enthusiastic individual with great phone etiquette
-Professional appearance and behavior, including punctuality
-Excellent written and oral communication skills
-Hungry desire to succeed and vastly improve IT skills
-Ability to work unsupervised and make good use of free time when no help desk is needed
Preferred Skills:
-Apple Mac OSX experience a plus
-4-year degree in IT/CS a plus
Compensation:
You will learn an immense number of things at our company. You will be trained on the latest and greatest technologies and be exposed to many new challenges.
Your skills will be tested. Background will be checked. Drug testing may be requested.
Please send your resume and contact information, and one recent IT project you completed. Failure to follow directions will result in the deletion of your email.
This will be a W2 salary position.
Passionate and forward thinking group of IT professionals
EOE
Ideal candidate will live close to the downtown Chicago
Please, no recruiters.
**posting will be deleted only once the position has been filed. if posting still up, job still available**
In this help desk support specialist opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers. Most technical support will be either from our office or on-site at client locations in the Chicago area. This support will involve responding to telephone calls and e-mails and then identifying, researching, and resolving technical problems with Microsoft Windows related software and PC Hardware.
This role will provide help desk coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades.
The duties of the Help Desk Support Specialist position include, but are not limited to the following:
-Provide local and telephone technical support to over 1000 end users
-Utilize the Connectwise ticketing system
-Deploy computers and peripherals (computers, monitors, printers, etc.)
-Install software packages on PC's and Laptops
-Upgrade hardware on PC's & Laptops
-Troubleshoot software applications
-Create and maintain detailed documentation in our software (instruction guides, policies, procedures)
-Manage document library and inventory of assets
-Support senior engineers
Qualifications:
-Preferred Bachelors or Associates degree/or equivalent experience
Physical Requirements:
-Ability to lift and carry up to 75 lbs
Required Skills:
-1 year Experience with Microsoft Windows 7/8/10
-1 year Experience with Microsoft Office 2010/2013 (Specifically MS Outlook, Word & Excel)
-1 year Experience with setting up, configuring & troubleshooting PC & Laptop Hardware
-Knowledge of basic Microsoft Windows Server 2008/2012
-Knowledge of basic TCP/IP Networking
-Knowledge of Office365
-Knowledge of ticketing systems (Connectwise a huge plus)
-Troubleshooting experience with Printers/Scanners
-Understanding of Internet applications IE, Firefox, HTML and Internet protocols
-Reliable, enthusiastic individual with great phone etiquette
-Professional appearance and behavior, including punctuality
-Excellent written and oral communication skills
-Hungry desire to succeed and vastly improve IT skills
-Ability to work unsupervised and make good use of free time when no help desk is needed
Preferred Skills:
-Apple Mac OSX experience a plus
-4-year degree in IT/CS a plus
Compensation:
You will learn an immense number of things at our company. You will be trained on the latest and greatest technologies and be exposed to many new challenges.
Your skills will be tested. Background will be checked. Drug testing may be requested.
Please send your resume and contact information, and one recent IT project you completed. Failure to follow directions will result in the deletion of your email.
This will be a W2 salary position.
Passionate and forward thinking group of IT professionals
EOE
Ideal candidate will live close to the downtown Chicago
Please, no recruiters.
**posting will be deleted only once the position has been filed. if posting still up, job still available**