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Help Tech Chat Support Jobs in Bloomington, IL (NOW HIRING)

Actalent

Automation Support Tech

Bloomington, IL

$20 - $24/hr

Support daily operation of automated equipment and technology systems. Troubleshoot equipment ... We help visionary companies advance their engineering and science initiatives through access to ...

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Sam Leman Ford

Sales Support Coordinator

Bloomington, IL

$19.75 - $26.50/hr

... Bonuses Help Deliver an Exceptional Customer Experience from Start to Finish. Sam Leman Ford in ... Respond to customer inquiries by phone, text, email, and online chat * Schedule and confirm ...

Sam Leman Ford

Sales Support Coordinator

Bloomington, IL

$19.50 - $26.50/hr

... Bonuses Help Deliver an Exceptional Customer Experience from Start to Finish. Sam Leman Ford in ... Respond to customer inquiries by phone, text, email, and online chat * Schedule and confirm ...

Sam Leman Ford

Sales Support Coordinator

Bloomington, IL

$19.50 - $26.50/hr

... Bonuses Help Deliver an Exceptional Customer Experience from Start to Finish. Sam Leman Ford in ... Respond to customer inquiries by phone, text, email, and online chat * Schedule and confirm ...

Sam Leman Ford

Sales Support Coordinator

Bloomington, IL · On-site

$19.50 - $26.50/hr

... Bonuses Help Deliver an Exceptional Customer Experience from Start to Finish. Sam Leman Ford in ... Respond to customer inquiries by phone, text, email, and online chat * Schedule and confirm ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Bloomington, IL

Help Tech Chat Support information

See Bloomington, IL salary details

$25.9K

$41.7K

$63.3K

How much do help tech chat support jobs pay per year?

As of Aug 2, 2026, the average yearly pay for help tech chat support in Bloomington, IL is $41,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,100.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Bloomington, IL? For Help Tech Chat Support jobs in Bloomington, IL, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Bloomington, IL look for? The top searched job categories for Help Tech Chat Support jobs in Bloomington, IL are:
What cities near Bloomington, IL are hiring for Help Tech Chat Support jobs? Cities near Bloomington, IL with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you

Technology Support Specialist

McLean County Unit District No. 5

Normal, IL • On-site

$37K/yr

Full-time

Posted 16 days ago

Job description

Position Type:
Technology/Technology Support
Date Posted:
7/17/2026
Location:
Eagle Road Resource Center
Date Available:
Fall 2026
Closing Date:
Until Filled
McLean County Unit District No. 5
JOB DESCRIPTION
Position Title: Technology Support Specialist
Location: ERRC
Department: Technology
Reports to: Director of Technology
FLSA Class: Non-Exempt
SUMMARY
The Support Specialist helps people with tech problems. They fix basic hardware and software issues, guide users, reset passwords, install simple programs, fix school devices, and answer questions by phone, email, or tickets. Will manage bus video as requested.
DUTIES
  1. Connect, name, image and troubleshoot district computers and peripheral devices.
  2. Complete helpdesk tickets and/or escalate tickets to the next level of support.
  3. Secondary support for district servers and software maintenance.
  4. Monitor, test, repair, track warranty and replace hardware when needed.
  5. Maintain proper technology inventory records for district buildings.
  6. Provide software deployment, discovery, and troubleshooting on local machines.
  7. Update and maintain computer accounts within Active Directory for district units.
  8. Plan and provide training for district software and hardware specific needs.
  9. Assist with district deployment and management of technology equipment.
  10. Coordinate and assist with data transfer and load for district software.
  11. Maintain hardware on district 1 to 1 devices.
  12. Other duties as requested by the Director of Technology.
  13. Bus Video Management: Download, archive, and distribute bus videos per helpdesk ticket requests.
  14. Bus Camera Hardware Support: Monitor, test, repair, track warranties, and replace bus camera hardware.
  15. Transportation Inventory Management: Maintain accurate inventory records for transportation-related technology.
  16. Training for Transportation Staff: Plan and deliver training specific to transportation video software and hardware needs.

QUALIFICATIONS
  1. Candidates must have a high school diploma and two years of related college credit or equivalent and proven aptitude for learning various technologies.
  2. Proficiency in MS Windows, MS Office, Google Applications and technical information is essential.
  3. Ability to clearly communicate well both verbally and in writing to staff with varying degrees of technical knowledge is essential.
  4. Ability to multi-task, self-motivate, attention to detail, good problem solving and solid ability to maintain detailed reports and filing systems.
  5. Two years experience with technology is preferred.
  6. Employees must be able to see, hear and speak clearly; have a valid driver's license; bend and stand for extended periods of time; and repetitively lift 40 pounds.

Annual Pay is starting at $37,750
Apply online at: www.unit5.org
INTERNAL APPLICANTS WANTING TO APPLY SHOULD USE THE INTERNAL APPLICATION

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