Plainfield, IL · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Support Specialist to join ... Empathy and understanding towards individuals seeking help * Ability to multitask and handle ...
New
Quick apply
Plainfield, IL · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Support Specialist to join ... Empathy and understanding towards individuals seeking help * Ability to multitask and handle ...
New
Plainfield, IL · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Support Specialist to join ... Empathy and understanding towards individuals seeking help * Ability to multitask and handle ...
New
Quick apply
Plainfield, IL · Remote
$28 - $35/hr
We are looking for a highly motivated and customer-oriented Online Chat Support Specialist to join ... Empathy and understanding towards individuals seeking help * Ability to multitask and handle ...
New
Libertyville, IL · On-site
$65K - $75K/yr
Provide day-to-day IT support for end users across multiple locations * Manage and resolve help desk tickets in a timely manner * Support and maintain tools such as Google Workspace, Freshservice ...
New
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Libertyville, IL · On-site
$65K - $75K/yr
Provide day-to-day IT support for end users across multiple locations * Manage and resolve help desk tickets in a timely manner * Support and maintain tools such as Google Workspace, Freshservice ...
New
Chicago, IL · On-site
$41K - $50.99K/yr
Springfield IL - Information Technology Support Associate (Help Desk) Springfield IL - Information ... The incumbent answers telephone, email, chat and in-person inquiries, incidents, and service ...
Chicago, IL · On-site
$41K - $50.99K/yr
Springfield IL - Information Technology Support Associate (Help Desk) Springfield IL - Information ... The incumbent answers telephone, email, chat and in-person inquiries, incidents, and service ...
Minimum 2 years of help desk or IT support experience. * Strong troubleshooting and problem-solving skills. * Excellent verbal and written communication skills. * Ability to work independently with ...
Minimum 2 years of help desk or IT support experience. * Strong troubleshooting and problem-solving skills. * Excellent verbal and written communication skills. * Ability to work independently with ...
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
Naperville, IL · On-site
$55K/yr
Ensure proper 24/7 operational coverage across phone queues, ticketing systems, chat support, and ... Experience within an MSP, IT Services, Healthcare IT, or Enterprise Help Desk environment.
Urgent
Quick apply
Naperville, IL · On-site
$55K/yr
Ensure proper 24/7 operational coverage across phone queues, ticketing systems, chat support, and ... Experience within an MSP, IT Services, Healthcare IT, or Enterprise Help Desk environment.
Urgent
Chicago, IL · Remote
$36K - $39K/yr
Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues. * Provide over-the-phone, email, and chat support.
Chicago, IL · Remote
$36K - $39K/yr
Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues. * Provide over-the-phone, email, and chat support.
Chicago, IL · On-site
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
Chicago, IL · On-site
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
Chicago, IL · On-site
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
Chicago, IL · On-site
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
Chicago, IL · On-site
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
Chicago, IL · On-site
$22.25 - $30.50/hr
Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...
Naperville, IL · On-site
$55K/yr
Ensure proper 24/7 operational coverage across phone queues, ticketing systems, chat support, and ... Experience within an MSP, IT Services, Healthcare IT, or Enterprise Help Desk environment.
Urgent
Quick apply
Naperville, IL · On-site
$55K/yr
Ensure proper 24/7 operational coverage across phone queues, ticketing systems, chat support, and ... Experience within an MSP, IT Services, Healthcare IT, or Enterprise Help Desk environment.
Urgent
Chicago, IL · On-site
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
Chicago, IL · On-site
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
Chicago, IL · On-site
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
Chicago, IL · On-site
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
$45K - $65K/yr
As an IT Help Desk Technician, you will be part the team supporting technology for all RedMane staff and offices. You will help improve end user's productivity by completing triage, offering advice ...
$17.25 - $22.75/hr
... chat support Reports To Customer Experience Manager * Anticipate customer needs and go above and ... Naturally positive, helpful, and courteous attitude * Willingness to assist with client's needs
$17.25 - $22.75/hr
... chat support Reports To Customer Experience Manager * Anticipate customer needs and go above and ... Naturally positive, helpful, and courteous attitude * Willingness to assist with client's needs
Chicago, IL · On-site
$20.50 - $27.75/hr
Onsite * IT Helpdesk Support duties: * Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. * This ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Onsite * IT Helpdesk Support duties: * Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. * This ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
$26.7K - $30.2K
0% of jobs
$30.2K - $33.7K
3% of jobs
$37.2K is the 25th percentile. Wages below this are outliers.
$33.7K - $37.2K
22% of jobs
The median wage is $39.2K / yr.
$37.2K - $40.7K
43% of jobs
$40.7K - $44.2K
6% of jobs
$44.4K is the 75th percentile. Wages above this are outliers.
$44.2K - $47.7K
6% of jobs
$47.7K - $51.2K
6% of jobs
$51.2K - $54.7K
5% of jobs
$54.7K - $58.2K
3% of jobs
$58.2K - $61.7K
3% of jobs
$61.7K - $65.2K
1% of jobs
$26.7K
$43K
$65.2K
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
$28 - $35/hr
Full-time
Posted yesterday
Job Description:
We are looking for a highly motivated and customer-oriented Online Chat Support Specialist to join our team. In this role, you will be responsible for providing outstanding support to customers through digital communication platforms. You will engage with customers, answer their questions, resolve issues, and ensure a positive experience across various digital channels.
Job Responsibilities:
Essential Qualifications:
Desired Experience:
Salary & Benefits:
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Offices of mental health practitioners
1 - 10 Employees
Plainfield, IL, US
