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Help Tech Chat Support Jobs in Lombard, IL (NOW HIRING)

NAMI Chicago

Helpline Specialist - Full Time

Chicago, IL

$18.50 - $25/hr

Provide live telephonic and text and chat support to individuals living with mental health ... Assess help seeker's situations and assist contacts in goal setting, problem-solving, and building ...

NAMI Chicago

Helpline Specialist - Full Time

Chicago, IL · On-site

$18.50 - $25/hr

Provide live telephonic and text and chat support to individuals living with mental health ... Assess help seeker's situations and assist contacts in goal setting, problem-solving, and building ...

NAMI Chicago

Helpline Specialist - Full Time

Chicago, IL · On-site

$18.50 - $25/hr

Provide live telephonic and text and chat support to individuals living with mental health ... Assess help seeker's situations and assist contacts in goal setting, problem-solving, and building ...

TOGA Technology

Contact Center Manager

Naperville, IL · On-site

$55K/yr

Ensure proper 24/7 operational coverage across phone queues, ticketing systems, chat support, and ... Experience within an MSP, IT Services, Healthcare IT, or Enterprise Help Desk environment.

Urgent

Milestone Technologies

Onsite IT Support Technician

Chicago, IL · On-site

$22.25 - $30.50/hr

Help users with login issues, password resets, and MFA prompts * Follow runbooks to resolve common ... Respond promptly to walk-up and chat requests Required Skills & Experience * 0-1 year of IT support ...

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Help Tech Chat Support information

See Lombard, IL salary details

$26.6K

$42.8K

$64.9K

How much do help tech chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for help tech chat support in Lombard, IL is $42,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $46,300.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Lombard, IL? For Help Tech Chat Support jobs in Lombard, IL, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Lombard, IL look for? The top searched job categories for Help Tech Chat Support jobs in Lombard, IL are:
What cities near Lombard, IL are hiring for Help Tech Chat Support jobs? Cities near Lombard, IL with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Lombard, IL as of May 2026, with employment types broken down into 1% As Needed, 60% Full Time, 33% Part Time, and 6% Contract. Highlights an 53% Physical, and 47% Remote job distribution, with an average salary of $42,788 per year, or $20.6 per hour.
Online-Chat Specialist

Online-Chat Specialist

Plainfield Counseling Center, LLC

Plainfield, IL • Remote

$28 - $35/hr

Full-time

Posted yesterday

Job description

Job Description:

We are looking for a highly motivated and customer-oriented Online Chat Support Specialist to join our team. In this role, you will be responsible for providing outstanding support to customers through digital communication platforms. You will engage with customers, answer their questions, resolve issues, and ensure a positive experience across various digital channels.

Job Responsibilities:

  • Respond to online chat inquiries from individuals seeking therapy services
  • Provide emotional support and guidance to clients through online chats
  • Assess and prioritize chat requests based on urgency and severity
  • Maintain confidentiality and adhere to ethical guidelines during chat interactions
  • Refer clients to appropriate resources or therapists as needed

Essential Qualifications:

  • Minimum of 2 years of experience in customer support or a related field
    • <>Excellent written communication skills
  • Empathy and understanding towards individuals seeking help
  • Ability to multitask and handle multiple chat conversations simultaneously
  • Knowledge of mental health and counseling services is a plus

Desired Experience:

  • Experience working in a counseling center or mental health facility
  • Previous experience in providing online support or counseling

Salary & Benefits:

  • Competitive hourly salary ranging from $28 to $35
  • Opportunity to work remotely from any location in United States
  • Potential for growth within the organization
  • Training and development opportunities to enhance skills