ZipRecruiter

Log In

1

Help Desk Jobs in Reedsburg, WI (NOW HIRING)

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

smiledoctors

Front Desk Coordinator I

Baraboo, WI

$15.25 - $19.75/hr

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our ... We nurture both talents and strengths, building each person's abilities to help them find success ...

Smile Doctors , LLC

Front Desk Coordinator I

Baraboo, WI · On-site

$15.25 - $19.75/hr

We recognize talents and strengths and take care to nurture those abilities to help our Team ... Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our ...

Smile Doctors

Front Desk Coordinator I

Baraboo, WI · On-site

$15.25 - $19.75/hr

We recognize talents and strengths and take care to nurture those abilities to help our Team ... Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our ...

Chula Vista Resort

Front Desk

Wisconsin Dells, WI · On-site

$13 - $16.50/hr

Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them. * Must be familiar in which departments to ...

Chula Vista Resort

Front Desk

Wisconsin Dells, WI · On-site

$13 - $16.50/hr

Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them. * Must be familiar in which departments to ...

Chula Vista Resort

Front Desk

Wisconsin Dells, WI · On-site

$13 - $16.50/hr

Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them. * Must be familiar in which departments to ...

Chula Vista Resort

Front Desk

Wisconsin Dells, WI · On-site

$13 - $16.50/hr

Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them. * Must be familiar in which departments to ...

U.S. Navy

IT Professional

Prairie Du Sac, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Professional

Wisconsin Dells, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Jobs in Reedsburg, WI

Help Desk information

See Reedsburg, WI salary details

$11

$21

$31

How much do help desk jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for help desk in Reedsburg, WI is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and troubleshooting common issues, but Help Desk professionals are still essential for complex problems, customer service, and personalized support. AI tools can enhance efficiency, but human oversight and technical skills remain critical in the role.

What jobs pay 2000 a day?

Help desk jobs typically do not pay $2,000 a day; they usually offer hourly wages or salaries. High-paying roles in the tech or consulting industries, such as specialized IT consultants or project managers, can reach that level with experience and certifications, but these are not standard for help desk positions.

What jobs pay $10,000 a month without a degree?

Help desk roles typically do not pay $10,000 a month without advanced experience or certifications; most support positions offer lower salaries. High-paying tech jobs such as software development, cybersecurity, or cloud engineering often require specialized skills, certifications, or experience but can reach or exceed that income level without a degree. Freelance IT consulting or network administration may also offer high earnings based on expertise and client base.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are popular job titles related to Help Desk jobs in Reedsburg, WI? For Help Desk jobs in Reedsburg, WI, the most frequently searched job titles are:
What cities near Reedsburg, WI are hiring for Help Desk jobs? Cities near Reedsburg, WI with the most Help Desk job openings:
Help Desk jobs near you
Guest Service Desk Clerk

Guest Service Desk Clerk

Festival Foods

Baraboo, WI

$13.25 - $16.25/hr

Part-time

Dental, Vision, Retirement

Posted 10 days ago

Festival Foods rating

6.4

Company rating: 6.4 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

37th of 116 rated grocery stores

Job description

Baraboo
Part-Time


ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. Youll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Join our Festival Foods team as a Guest Services Clerk! 

Job Title: Guest Service Desk Clerk 

Reports to: Guest Services Manager 


What You’ll Do:  

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: 

  • Provide Outstanding Service: Take ownership of guest interactions by responding promptly to inquiries, offering product and service information, and resolving complaints in a friendly, professional manner—whether in-person, by phone, or electronically. 
  • Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media at the Service Counter, and manage tasks like cashier tills distribution and additional services such as DMV, Lottery, and ticket sales. 
  • Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and actions. Direct unresolved issues to appropriate resources. 
  • Quality Standards: Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm. 
  • Money Handling: Distributes cashier tills and partners with cashiers throughout the day to ensure associate and guest needs are being met. Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers.  
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. 
  • Collaborate with the Team: Perform other duties as assigned. 

What We’re Looking For:  

To succeed as a Festival Foods Guest Services Clerk, you should have: 

  • Availability: Minimum availability must include 16 hours a week with a minimum of 8 hours per day during available days.  
  • Customer Focus: A genuine interest in helping and engaging with guests, with strong interpersonal and guest service skills. 
  • Attention to Detail: The ability to process information accurately through the register system, and a good sense of prioritizing multiple tasks. 
  • Communication Skills: Ability to communicate effectively with both guests and associates. 
  • Technical Skills: Operate all necessary equipment and excel in an environment with a wide range of goods and services. 
  • Teamwork: Strong communication and collaboration skills, with an interest in supporting your team’s success. 

Physical Demands and Work Environment: 

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.  Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment 
  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above  
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed 

Work Schedule: 

The Guest Services Clerk is a position with part-time or full-time opportunities. The schedule may include mornings, afternoons, evenings, weekends, and holidays, based on your availability. 

This role is a fantastic opportunity to interact with guests, create memorable experiences, and contribute to a friendly and welcoming environment at Festival Foods.  



WHY YOU'LL LOVE IT HERE:
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.


  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.


  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.


  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.


  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.


  • Save for Your Future: Offering a 401(k), were proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
    At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
    615 Linn Street
    Baraboo
    WI
    53913
    #FFMED

    • What Festival Foods employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Festival Foods logo

    About Festival Foods

    Sourced by ZipRecruiter

    Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

    Industry

    Retail

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    De Pere, WI, US

    Year founded

    1946

    View All Festival Foods Jobs

    Apply