Appleton, WI · On-site
$24.07 - $33.70/hr
Enters and tracks calls for support into the help desk software. Assists in producing and maintaining procedural documentation. Maintains regular punctual and predictable attendance, on-call rotation ...
Appleton, WI · On-site
$24.07 - $33.70/hr
Enters and tracks calls for support into the help desk software. Assists in producing and maintaining procedural documentation. Maintains regular punctual and predictable attendance, on-call rotation ...
Appleton, WI · On-site
$24.07 - $33.70/hr
... help desk software. • Assists in producing and maintaining procedural documentation. • Maintains regular punctual and predictable attendance, on-call rotation, works overtime and extra hours as ...
Appleton, WI · On-site
$24.07 - $33.70/hr
... help desk software. • Assists in producing and maintaining procedural documentation. • Maintains regular punctual and predictable attendance, on-call rotation, works overtime and extra hours as ...
Fond Du Lac, WI · On-site
$19.75 - $26.50/hr
... Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help ...
Fond Du Lac, WI · On-site
$19.75 - $26.50/hr
... Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help ...
Neenah, WI · On-site
$50.60K - $72.33K/yr
The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user ...
Neenah, WI · On-site
$50.60K - $72.33K/yr
The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user ...
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
Quick apply
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
$19.50 - $26.25/hr
The Appleton Area School District has a position available for a 1.0 FTE Helpdesk Technician in Technology Services at the Morgan Building. This position is in the Administrative Support Unit (ASU ...
New
$19.50 - $26.25/hr
The Appleton Area School District has a position available for a 1.0 FTE Helpdesk Technician in Technology Services at the Morgan Building. This position is in the Administrative Support Unit (ASU ...
New
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Oshkosh, WI · On-site
$55K - $75K/yr
Previous experience in help desk and or IT consulting or other related fields * Fundamental knowledge of networking, hardware, and software * Strong troubleshooting and critical thinking skills
Quick apply
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Oshkosh, WI · On-site
$55K - $75K/yr
Previous experience in help desk and or IT consulting or other related fields * Fundamental knowledge of networking, hardware, and software * Strong troubleshooting and critical thinking skills
Kaukauna, WI · On-site
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
Quick apply
Kaukauna, WI · On-site
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
Kaukauna, WI · On-site
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
Quick apply
Kaukauna, WI · On-site
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
Kaukauna, WI · On-site
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
Quick apply
Kaukauna, WI · On-site
$60K - $70K/yr
You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture * You'll have the opportunity to work with diverse technologies and environments ...
$12 - $15.25/hr
Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused ... Communicate any procedural changes that would help facilitate hotel operations. * All other duties ...
$12 - $15.25/hr
Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused ... Communicate any procedural changes that would help facilitate hotel operations. * All other duties ...
Use Werner's managed service tools, remote monitoring platforms, and help desk processes to deliver consistent, high-quality customer support. * Accurately document customer issues, troubleshooting ...
Use Werner's managed service tools, remote monitoring platforms, and help desk processes to deliver consistent, high-quality customer support. * Accurately document customer issues, troubleshooting ...
Menasha, WI · On-site
$15.25 - $19.75/hr
... to help the communities the organization serves become great places for all children and youth to ... The front desk receptionist requires a majority combination of the following: Education and ...
Menasha, WI · On-site
$15.25 - $19.75/hr
... to help the communities the organization serves become great places for all children and youth to ... The front desk receptionist requires a majority combination of the following: Education and ...
Oshkosh, WI · On-site
$17/hr
Clerical Helper Job Duties: UWO EAA AirVenture Residence Hall Desk Assistants provide front-line guest services by responding to questions about the campus and surrounding community, receiving guest ...
Oshkosh, WI · On-site
$17/hr
Clerical Helper Job Duties: UWO EAA AirVenture Residence Hall Desk Assistants provide front-line guest services by responding to questions about the campus and surrounding community, receiving guest ...
Kimberly, WI · On-site
$14 - $17.25/hr
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
Kimberly, WI · On-site
$14 - $17.25/hr
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$14 - $17.25/hr
Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$14 - $17.25/hr
Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$14 - $17.25/hr
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$14 - $17.25/hr
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
Kimberly, WI · On-site
$14 - $17.25/hr
Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
Kimberly, WI · On-site
$14 - $17.25/hr
Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$14 - $17.25/hr
Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$14 - $17.25/hr
Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$13 - $16/hr
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$13 - $16/hr
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...
$12.47 - $14.35
2% of jobs
$14.35 - $16.23
6% of jobs
$16.23 - $18.11
12% of jobs
$18.64 is the 25th percentile. Wages below this are outliers.
$18.11 - $20
17% of jobs
The median wage is $21.50 / hr.
$20 - $21.88
16% of jobs
$21.88 - $23.76
16% of jobs
$24.70 is the 75th percentile. Wages above this are outliers.
$23.76 - $25.64
12% of jobs
$25.64 - $27.52
7% of jobs
$27.52 - $29.41
6% of jobs
$29.41 - $31.29
3% of jobs
$31.29 - $33.17
2% of jobs
$12
$22
$33
| Aspect | Help Desk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Office or remote; front-line support for end-users | Office or remote; more specialized technical troubleshooting |
| Employer & Industry Usage | Used across various industries for user support | Common in IT, tech companies, and service providers |
| Search & Comparison Intent | High overlap; both support end-users with technical issues |
Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.
$24.07 - $33.70/hr
Full-time
Posted 18 days ago
Job Description Come join the City of Appleton. Here at the City, you'll have the opportunity to grow and enjoy your best life through challenging work, great teams, training opportunities, and making a lasting impact on the community. We welcome and respect all employees as they are.
Come join our team-you belong here. This is a technical staff position responsible for providing first-line Information Technology support. Work involves the interaction with multiple department users to troubleshoot and resolve a variety of technology issues.
Work is performed under the general supervision of the Deputy Director of Information Technology. Examples of Duties Essential Job Functions Provides technical assistance with software and hardware problems on PC, Copiers/Printers, network, mobile devices, phone and voice mail systems. Forwards requests for service to appropriate department staff if necessary.
Enters and tracks calls for support into the help desk software. Assists in producing and maintaining procedural documentation. Maintains regular punctual and predictable attendance, on-call rotation, works overtime and extra hours as required.
Other Job Functions Works on special projects as assigned. Typical Qualifications Associate's degree in Computer Science or related field, one to two years' experience in troubleshooting/analyzing computer problems, or any equivalent combination of education, experience and training which provides the following knowledge, abilities and skills: Knowledge of personal computers, peripherals, communication networks, and associated hardware and software. Ability to troubleshoot and analyze problems and take appropriate action.
Ability to handle multiple problems and projects. Ability to operate computer and related equipment and instruct people in their use. Ability to lift 50 pounds.
Ability to maintain confidentiality. Ability to establish and maintain effective working relationships with other employees and the public. Ability to work effectively in a team setting.
Ability to understand and carry out complex oral and/or written instructions. Ability to work effectively with minimal supervision and conform to deadlines. Ability to sustain prolonged visual concentration.
Ability to communicate effectively both orally and in writing. Ability to work occasional nights or weekends. Possess and maintain a valid Wisconsin driver's license.
Supplemental Information Competencies Communication Customer Focus Handling Difficult People Problem Solving Adaptability/Flexibility To learn more about these competencies click here
Sourced by ZipRecruiter
501 - 1,000 Employees
Appleton, WI, US
1857
