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Help Desk Support Jobs in Spring, TX (NOW HIRING)

Triple-S Steel

Help Desk Technician

Houston, TX

$19.50 - $26.25/hr

Triple-S Steel Supply is seeking an entry-to-mid-level Help Desk Technician who will report ... Document all support and maintenance activity in a detailed concise manner on company helpdesk.

Targa Resources

Service Desk Support

Houston, TX · On-site

$19 - $25.75/hr

Required : • Minimum of 3+ years of related IT support or service desk experience. • Strong analytical, troubleshooting, and problem-solving skills with attention to detail. • Broad knowledge ...

INSPYR Solutions

Associate Help Desk Admin

Houston, TX · On-site

$17.75 - $23.75/hr

They are seeking an Associate Help Desk Admin to provide efficient and customer-focused technical support to end users, primarily through phone and email, while also participating in IT projects and ...

Targa Resources

Service Desk Support

Houston, TX · On-site

Minimum of 3+ years of related IT support or service desk experience. * Strong analytical, troubleshooting, and problem-solving skills with attention to detail. * Broad knowledge of end-user ...

Targa

Service Desk Support

Houston, TX · On-site

Minimum of 3+ years of related IT support or service desk experience. * Strong analytical, troubleshooting, and problem-solving skills with attention to detail. * Broad knowledge of end-user ...

Targa

Service Desk Support

Houston, TX · On-site

Minimum of 3+ years of related IT support or service desk experience. * Strong analytical, troubleshooting, and problem-solving skills with attention to detail. * Broad knowledge of end-user ...

INSPYR Solutions

Associate Help Desk Admin

Houston, TX

$25 - $29/hr

Support is primarily provided via phone, with additional assistance through email. The role also ... STI or HDI Help Desk Analyst Certification a plus. * 1-2 years of technical support experience ...

Vego Garden

IT Help Desk Technician

Houston, TX

$22 - $25/hr

We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical support across our growing organization. In this role, you'll be the first point of contact for employees ...

Vego Garden

IT Help Desk Technician

Tomball, TX · On-site

$22 - $25/hr

We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical support across our growing organization. In this role, you'll be the first point of contact for employees ...

Vego Garden

IT Help Desk Technician

Tomball, TX · On-site

$22 - $25/hr

We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical support across our growing organization. In this role, you'll be the first point of contact for employees ...

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All JobsHelp Desk Support JobsHelp Desk Support Jobs in Spring, TX

Help Desk Support information

See Spring, TX salary details

$11

$20

$30

How much do help desk support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for help desk support in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What are Help Desk Support professionals?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What does a help desk job do?

A help desk support job involves assisting users with technical issues related to hardware, software, and network problems. Support staff troubleshoot, resolve issues, and often document solutions using ticketing systems, providing customer service in person, over the phone, or via remote access.

What job makes $10,000 a month without a degree?

Help Desk Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs in technology or sales, such as software sales or IT consulting, can reach that level without a degree if combined with strong skills, certifications, and experience. However, most roles at this income level usually require advanced expertise or entrepreneurial efforts.

Is AI replacing IT's help desk?

Help desk support roles involve troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they do not fully replace human support staff. AI can assist help desk professionals by handling common queries and providing initial diagnostics, allowing support agents to focus on more complex problems. Human expertise remains essential for nuanced understanding and personalized assistance in IT support environments.

What are the most common challenges faced by Help Desk Support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior IT consultants, project managers, or freelance contractors with high-demand skills. These positions often require extensive experience, certifications, or expertise in fields like technology, finance, or consulting, and may involve consulting, contract work, or leadership responsibilities. Such roles are usually project-based or involve high-level client interactions and complex problem-solving.
What job categories do people searching Help Desk Support jobs in Spring, TX look for? The top searched job categories for Help Desk Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Help Desk Support jobs? Cities near Spring, TX with the most Help Desk Support job openings:
Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Spring, TX as of June 2026, with employment types broken down into 13% Full Time, 84% Part Time, and 3% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

Help Desk Technician

Triple-S Steel

Houston, TX

$19.50 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

ABOUT THE COMPANY:

Triple-S Steel is a general line service center with special emphasis in the construction markets. Our roots are in Houston, but over the last 60 years our business has taken us throughout North America, Central and South America and Asia. From a small family retail operation, our business has grown to where we sell over 500,000 tons per year. Our family of companies include: Beshert Steel, Tube Supply, and Intsel Steel to name a few. But we haven't forgotten where we came from or that we're still a family business. While we may not know each colleague by name but our founding principles remain the same—we take care of our employees like family.

ABOUT THE POSITION:

Triple-S Steel Supply is seeking an entry-to-mid-level Help Desk Technician who will report primarily to the Manager of Network Systems.

WHAT WE OFFER:

  • Medical, dental, and vision insurance; dependents and domestic partners eligible
  • 401(k) up to 4% matching
  • Tuition reimbursement
  • Bonus and profit-sharing eligibility
  • Paid maternity and paternity leave
  • Company paid life insurance
  • Voluntary life insurance
  • Paid time off
  • Paid holidays

  • Learn all deployed technologies and provide full service/first contact resolution of technical problems in a fast-paced, team-orientated environment.
  • Must be extremely resourceful, be able to troubleshoot on the fly.
  • Provide end-user software and hardware troubleshooting and problem solving skills.
  • Troubleshoot, upgrade and repair desktop PCs, remote, on-site, and in office.
  • Maintain and contribute to standard operating procedures for all relevant processes and technologies
  • Document all support and maintenance activity in a detailed concise manner on company helpdesk.
  • Diligently and consistently follow departmental and organizational policies and procedures
  • Assist in the maintainance and accurate inventory of all desktop and printing equipment as assigned as well as track in the field assets.
  • Implement projects as assigned. Provide status reports and problem summaries
  • Respond to emergency system outages as required. 
  • Create incident tickets, update incident tickets and close incident tickets using company helpdesk.
  • Provide excellent customer service via helpdesk operations, will include email and onsite assistance requests.

  • Must be able to commit 40 hours a week with the rare possibility of after hours support.
  • Must have a valid Driver’s License
  • Experience with Microsoft Office 2016 and 2010
  • Some experience with Windows Server, SharePoint, Skype for Business, Adobe, Terminal Servers, Group Policy, Active Directory, Print Servers. NFTS File Permissions is a plus.
  • A professional attitude, excellent customer service and neat appearance are essential. 
  • Good written and verbal communication skills
  • Able to work independently and with others
  • Able to master and support a large and diverse base of hardware and software technologies
  • Analytical and problem solving abilities
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Ability to lift and transport moderately heavy objects, such as computers and peripherals

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