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Help Desk Support Jobs in Angleton, TX (NOW HIRING)

Populous

Help Desk Administrator

Houston, TX · On-site

We are seeking a Help Desk Administrator with 1-2 years of experience to provide technical support to ensure users receive timely, accurate resolution of hardware, software and system issues. Our ...

Populous

Help Desk Administrator

Houston, TX

We are seeking a Help Desk Administrator with 1-2 years of experience to provide technical support to ensure users receive timely, accurate resolution of hardware, software and system issues. Our ...

TransCore

IT Help Desk Specialist

Houston, TX · On-site

This position provides exceptional phone and email support to our customers experiencing software ... Strong understanding of help desk support principles including documentation and issue ownership

TransCore

IT Help Desk Specialist

Houston, TX · On-site

These positions provide exceptional phone and email support to our customers experiencing software ... Strong understanding of help desk support principles including documentation and issue ownership

City of Galveston, TX

IT Support Internship-1

Galveston, TX · On-site

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

INSPYR Solutions

Associate Help Desk Admin

Houston, TX · On-site

$25 - $29/hr

Support is primarily provided via phone, with additional assistance through email. The role also ... STI or HDI Help Desk Analyst Certification a plus. * 1-2 years of technical support experience ...

Cityofgalveston

IT Support Internship-1

Galveston, TX

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

Vego Garden

IT Help Desk Technician

Houston, TX

$22 - $25/hr

We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical support across our growing organization. In this role, you'll be the first point of contact for employees ...

Univision

Assignment Desk Manager

Houston, TX · On-site

JOB TITLE: Assignment Desk Manager LOCATION: Houston Texas N+Univision 45 is looking for an ... support programs; 401K; and life and other insurance plans. This is all in addition to our ...

Stewart

End User Support Specialist II

Houston, TX · On-site

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Stewart

End User Support Specialist II

Houston, TX · On-site

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Boardwalk Pipelines

Service Desk Analyst II

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization ... Experience supporting the latest versions of Windows Client OS and Microsoft Office Suites

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All JobsHelp Desk Support JobsHelp Desk Support Jobs in Angleton, TX

Help Desk Support information

See Angleton, TX salary details

$10

$19

$28

How much do help desk support jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for help desk support in Angleton, TX is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What are Help Desk Support professionals?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What does a help desk job do?

A help desk support job involves assisting users with technical issues related to hardware, software, and network problems. Support staff troubleshoot, resolve issues, and often document solutions using ticketing systems, providing customer service in person, over the phone, or via remote access.

What job makes $10,000 a month without a degree?

Help Desk Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs in technology or sales, such as software sales or IT consulting, can reach that level without a degree if combined with strong skills, certifications, and experience. However, most roles at this income level usually require advanced expertise or entrepreneurial efforts.

Is AI replacing IT's help desk?

Help desk support roles involve troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they do not fully replace human support staff. AI can assist help desk professionals by handling common queries and providing initial diagnostics, allowing support agents to focus on more complex problems. Human expertise remains essential for nuanced understanding and personalized assistance in IT support environments.

What are the most common challenges faced by Help Desk Support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior IT consultants, project managers, or freelance contractors with high-demand skills. These positions often require extensive experience, certifications, or expertise in fields like technology, finance, or consulting, and may involve consulting, contract work, or leadership responsibilities. Such roles are usually project-based or involve high-level client interactions and complex problem-solving.
What cities near Angleton, TX are hiring for Help Desk Support jobs? Cities near Angleton, TX with the most Help Desk Support job openings:
Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Angleton, TX as of June 2026, with employment types broken down into 20% Full Time, 76% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,845 per year, or $19.2 per hour.

Help Desk Support/IT Service Desk Analyst/Help Desk Support Technician

VDart, Inc.

Houston, TX • On-site

$19.50 - $26.75/hr

Other

Posted yesterday

Job description

We are seeking a customer-focused Service Desk Analyst Level I to provide first-line technical support for end users across a variety of IT systems, applications, and devices. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a commitment to delivering exceptional customer service in a fast-paced, 24/7 support environment.

Key Responsibilities
  • Provide technical support and resolve incidents in accordance with ITIL processes.
  • Log, track, update, and close support tickets within defined SLAs.
  • Troubleshoot Windows OS, Microsoft Office, desktops, laptops, mobile devices (iOS/Android), VPN, and collaboration tools.
  • Support password resets, remote access tools, and workplace technology solutions.
  • Escalate complex issues and coordinate with internal teams and vendors as needed.
  • Maintain clear communication and ownership of incidents through resolution.
Qualifications
  • Minimum 6 months of experience in a Service Desk, Help Desk, or Technical Support role.
  • Experience working in a 24/7 support environment preferred.
  • Knowledge of Windows, Office 365, mobile device support, VPN, and basic networking.
  • Experience with ITSM/ticketing tools such as ServiceNow or similar platforms.
  • Strong communication and customer service skills.
  • Bilingual English/French is a plus.

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