ZipRecruiter

Log In

1

Help Desk Support Jobs in Angleton, TX (NOW HIRING)

INSPYR Solutions

Bilingual Help Desk Technician

Houston, TX · On-site

$19 - $25.75/hr

US Citizen, Green Card, or Authorized to Work in the US We are currently seeking a bilingual Help Desk Technician fluent in English and Spanish to support afternoon/evening coverage (approximately ...

New

Vego Garden

IT Help Desk Technician

Houston, TX

$22 - $25/hr

We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical support across our growing organization. In this role, you'll be the first point of contact for employees ...

City of Galveston, TX

IT Support Internship-1

Galveston, TX · On-site

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

Cityofgalveston

IT Support Internship-1

Galveston, TX · On-site

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

GDH

Associate Help Desk Specialist II

Houston, TX · On-site

$30 - $32/hr

Role Summary The Senior Support Center Specialist role is a contract, with a potential for ... Minimum of 5 years of experience in support desk or technical support roles. * Proven ability to ...

New

Viridien

Service Desk Support Specialist

Houston, TX · Hybrid

The Service Desk Support Specialist is responsible for providing Tier 2 technical support across ... 2 helpdesk, technical support, or junior systems administration roles * Strong experience ...

Posted today

Stewart

End User Support Specialist II

Houston, TX · On-site

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Stewart

End User Support Specialist II

Houston, TX

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Dexter Technologies

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

New

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

Working experience related to customer support for computer systems * Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems ...

Propetroservices

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ...

New

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ...

New

next page

Showing results 1-20

All JobsHelp Desk Support JobsHelp Desk Support Jobs in Angleton, TX

Help Desk Support information

See Angleton, TX salary details

$10

$19

$28

How much do help desk support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for help desk support in Angleton, TX is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What are Help Desk Support professionals?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What does a help desk job do?

A help desk support job involves assisting users with technical issues related to hardware, software, and network problems. Support staff troubleshoot, resolve issues, and often document solutions using ticketing systems, providing customer service in person, over the phone, or via remote access.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Help Desk Support professionals to focus on more complex issues. However, AI tools complement rather than replace human support, and customer service skills remain essential in the role. Help desk technicians often need knowledge of AI and automation tools to enhance their effectiveness.

What are the most common challenges faced by Help Desk Support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What jobs pay 4000 a week without a degree?

Help Desk Support roles typically do not pay $4,000 a week without a degree; however, high-paying IT or technical support positions with specialized skills, certifications, or experience can reach that level. Freelance or contract IT support, network administration, or cybersecurity roles may also offer such earnings, especially with advanced certifications like CompTIA or Cisco.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

Is getting a helpdesk job hard?

Getting a help desk support job can be moderately challenging, as it often requires technical knowledge of computer systems, troubleshooting skills, and good communication abilities. Entry-level positions may have less strict requirements, but advancing often involves gaining certifications like CompTIA A+ or gaining experience with common tools and operating systems.
What cities near Angleton, TX are hiring for Help Desk Support jobs? Cities near Angleton, TX with the most Help Desk Support job openings:
Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Angleton, TX as of July 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,845 per year, or $19.2 per hour.
Tier 1, IT Help Desk Support

Tier 1, IT Help Desk Support

Centre Technologies

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture: 
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. 
Centre Company Benefits:
  • Hybrid Work Options, Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. 
Essential Duties and Responsibilities 
 
  • Problem management and escalation of issues in a timely manner 
  • Prioritization of tasks and meeting of deadlines, excellent time management skills 
  • Excellent troubleshooting and assessment skills 
  • Excellent written/verbal communication skills 
  • Must be a team player with outstanding customer service skills 
  • Entry of time sheets, expense reports and documentation on or before deadline 
  • Keep up-to-date on market trends, theory and new ways of doing things; embrace change 
  • Assist with change-management activities 
  • Prepare and deliver complete and concise documentation for all projects 
  • Present progress reports to immediate supervisor and or Project Manager (if so assigned) 
  • Help turn business problems into technical solutions 
  • Manage deployment of equipment in compliance with established technology policies. 
  • Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
  • 2+ years experience in IT related study or field. 
  • Must possess basic knowledge and experience with: 
  • Windows 7/8/10 
  • Microsoft Office suite 
  • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) 
  • Understanding of basic network concepts 
  • Understanding of application, desktop, and server virtualization 
  • Understanding of Desktop Deployment / Imaging 
  • Bachelor’s Degree a plus 
Desired Experience/Certifications
  • Certifications 
    • CompTIA A+ Certification a plus 
    • MDAA, MCSA 
  • Windows Server 2008/ 2012/ 2016 
  • Microsoft Office 365 Admin portal 
  • Understanding of File Permissions (NTFS & Sharing) 
  • High School Degree required
  • Associate's Degree or higher preferred
Work Environment and Physical Demands
  • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  
  • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required 
  • Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. 
  • The noise level in the work environment is moderate. 
  • Local travel ocassionally required 

Powered by JazzHR

GrNHcBxzwc