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Help Desk Support Jobs in Angleton, TX (NOW HIRING)

Populous

Help Desk Administrator

Houston, TX · On-site

We are seeking a Help Desk Administrator with 1-2 years of experience to provide technical support to ensure users receive timely, accurate resolution of hardware, software and system issues. Our ...

Populous

Help Desk Administrator

Houston, TX

We are seeking a Help Desk Administrator with 1-2 years of experience to provide technical support to ensure users receive timely, accurate resolution of hardware, software and system issues. Our ...

Targa Resources

Service Desk Support

Houston, TX · On-site

Minimum of 3+ years of related IT support or service desk experience. * Strong analytical, troubleshooting, and problem-solving skills with attention to detail. * Broad knowledge of end-user ...

Targa

Service Desk Support

Houston, TX · On-site

Minimum of 3+ years of related IT support or service desk experience. * Strong analytical, troubleshooting, and problem-solving skills with attention to detail. * Broad knowledge of end-user ...

Targa

Service Desk Support

Houston, TX · On-site

Minimum of 3+ years of related IT support or service desk experience. * Strong analytical, troubleshooting, and problem-solving skills with attention to detail. * Broad knowledge of end-user ...

INSPYR Solutions

Associate Help Desk Admin

Houston, TX · On-site

$25 - $29/hr

Support is primarily provided via phone, with additional assistance through email. The role also ... STI or HDI Help Desk Analyst Certification a plus. * 1-2 years of technical support experience ...

Vego Garden

IT Help Desk Technician

Houston, TX

$22 - $25/hr

We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical support across our growing organization. In this role, you'll be the first point of contact for employees ...

City of Galveston, TX

IT Support Internship-1

Galveston, TX · On-site

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

Cityofgalveston

IT Support Internship-1

Galveston, TX · On-site

$14 - $18.75/hr

Provide first level help desk support to multiple offices and locations on software and applications. Assist in workstation installations. ESSENTIAL FUNCTIONS : Essential functions, as defined under ...

Univision

Assignment Desk Manager

Houston, TX

JOB TITLE: Assignment Desk Manager LOCATION: Houston Texas N+Univision 45 is looking for an ... support programs; 401K; and life and other insurance plans. This is all in addition to our ...

Stewart

End User Support Specialist II

Houston, TX · On-site

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Stewart

End User Support Specialist II

Houston, TX · On-site

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Boardwalk Pipelines

Service Desk Analyst II

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization ... Experience supporting the latest versions of Windows Client OS and Microsoft Office Suites

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All JobsHelp Desk Support JobsHelp Desk Support Jobs in Angleton, TX

Help Desk Support information

See Angleton, TX salary details

$10

$19

$28

How much do help desk support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for help desk support in Angleton, TX is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What are Help Desk Support professionals?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What does a help desk job do?

A help desk support job involves assisting users with technical issues related to hardware, software, and network problems. Support staff troubleshoot, resolve issues, and often document solutions using ticketing systems, providing customer service in person, over the phone, or via remote access.

What job makes $10,000 a month without a degree?

Help Desk Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs in technology or sales, such as software sales or IT consulting, can reach that level without a degree if combined with strong skills, certifications, and experience. However, most roles at this income level usually require advanced expertise or entrepreneurial efforts.

Is AI replacing IT's help desk?

Help desk support roles involve troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they do not fully replace human support staff. AI can assist help desk professionals by handling common queries and providing initial diagnostics, allowing support agents to focus on more complex problems. Human expertise remains essential for nuanced understanding and personalized assistance in IT support environments.

What are the most common challenges faced by Help Desk Support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior IT consultants, project managers, or freelance contractors with high-demand skills. These positions often require extensive experience, certifications, or expertise in fields like technology, finance, or consulting, and may involve consulting, contract work, or leadership responsibilities. Such roles are usually project-based or involve high-level client interactions and complex problem-solving.
What cities near Angleton, TX are hiring for Help Desk Support jobs? Cities near Angleton, TX with the most Help Desk Support job openings:
Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Angleton, TX as of June 2026, with employment types broken down into 20% Full Time, 76% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,845 per year, or $19.2 per hour.
Help Desk Administrator

Help Desk Administrator

Populous

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Help Desk Administrator
Location: Houston, TX
Who We Are:
We design places where people love to be together.
Populous is a global design firm that began with a singular focus: to draw people together around the things they love, through experiences that capture all the senses, amplifying the atmosphere of excitement and pure joy shared in human moments.
We've designed and delivered some of the world's most memorable civic, sports and entertainment buildings, from iconic stadia to ground-breaking live music venues. Populous is where architects and designers of all kinds create moments bigger than ourselves. We offer the best of both worlds: the resources and impact of the design giants and the tightly knit atmosphere and growth opportunities of smaller firms.
What We Offer:
Professional & Personal Development Programs + Summer Hours + Hybrid Schedule + On-Site Gym (Dallas/KC) + Paid Architect Licensure & Certifications Exams + Wedding Pay + Charitable Match Program + Market Leading Wellness Health and Welfare Benefits.
Who We Are Looking For:
We are seeking a Help Desk Administrator with 1-2 years of experience to provide technical support to ensure users receive timely, accurate resolution of hardware, software and system issues.
Our preferred candidate will have prior experience in the AEC industry, and an interest in working in a dynamic global design environment with a diverse range of public assembly building types, including sports venues, convention centers, and airports.
What Your Day Could Consist Of:
  • Providing Tier I technical assistance via phone, in-person and by ticketing system.
  • Diagnosing and resolving technical hardware and software issues.
  • Following standard help desk procedures and researching questions using available information resources.
  • Advising users on appropriate action and logging all help desk interactions.
  • Identifying and escalating situations requiring urgent attention and redirecting problems to the appropriate resource.
  • Preparing activity reports and developing and maintaining documentation of processes and procedures.

Requirements For Success:
  • Outstanding communication skills and customer service mindset that encourages effective collaboration.
  • Positive and professional attitude, resourceful nature, and excellent troubleshooting and problem-solving capability.
  • Highly trustworthy with the ability to effectively manage sensitive and confidential information.
  • Ability to provide clear technical support to non-technical users.

Essential Qualifications:
  • An accredited degree in Information Technology, Computer Science, Information Systems or commensurate work experience in IT or related field.
  • 1-2 years proven work history in an office environment.
  • Working knowledge of Windows 10 and 11.
  • Working knowledge of Office 365.
  • Working knowledge of iOS and Android.

Preferred:
  • Apple MAC support experience is highly desirable.
  • Desktop imaging experience preferred.
  • Knowledge of architectural software is highly desirable.

Additional Details:
  • Occasional overtime may be necessary.

Populous offers a competitive salary and bonus packages. We strive to offer our staff the best benefits package in the industry, at the lowest cost to employees, including medical, dental and vision coverage, 401k, FSA/HSA, paid time off and continuing education benefits. Populous is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, veteran status, disability status, or any other characteristic protected under applicable federal, state, or local laws.
No. 1 Most Innovative Company in Architecture by Fast Company
No. 1 Firm in Cultural on Interior Design magazine's Top 100 Giants
No. 1 Architecture Firm in Cultural Facilities by BD+C
No. 1 Architecture Firm in Convention Centers by BD+C
No. 1 Architecture Firm in Performing Arts and Concert Venues by BD+C
Find us here - https://populous.com/careers
Instagram: @WeArePopulous
X: @Populous

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