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Help Desk Manager Jobs in Santa Rosa, CA (NOW HIRING)

We look for employees who are reliable, good communicators, and have a passion for helping people ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

We look for employees who are reliable, good communicators, and have a passion for helping people ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

We look for employees who are reliable, good communicators, and have a passion for helping people ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Assistant Studio Manager

Novato, CA · On-site

$17 - $22/hr

... help lead the heartbeat of our studio. This role is perfect for someone who thrives on energy ... Lead the front desk with confidence, urgency, and positivity * Coach the team to hit goals and ...

Concierge

Novato, CA · On-site

$20 - $22/hr

Managing incoming and outgoing mail, packages, deliveries, and other front desk responsibilities. * Providing clerical and administrative support to community leadership. * Helping maintain a front ...

Managing incoming and outgoing mail, packages, deliveries, and other front desk responsibilities. * Providing clerical and administrative support to community leadership. * Helping maintain a front ...

You will help the Community Manager guide members toward a positive day filled with productivity, meaningful connections, and tools to be successful. This role sits at the front desk for security and ...

New

THE TEAM As part of the Asaya wellness team, you will help bring our vision of regenerative ... Serve as a working manager, providing hands-on coverage at the spa desk and within attendant ...

THE TEAM As part of the Asaya wellness team, you will help bring our vision of regenerative ... Serve as a working manager, providing hands-on coverage at the spa desk and within attendant ...

Community Associate

Santa Rosa, CA · On-site

$22 - $25/hr

You will help the Community Manager guide members toward a positive day filled with productivity, meaningful connections, and tools to be successful. This role sits at the front desk for security and ...

New

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Gym Manager - Membership Sales & Operations

Santa Rosa, CA · On-site

$20 - $25/hr (+ commission)

The Position This is not just a front-desk position . We are looking for someone with proven sales ... The right person will also help manage the daily operations of the facility and make sure Apex ...

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Gym Manager - Membership Sales & Operations

Santa Rosa, CA · On-site

$20 - $25/hr (+ commission)

The Position This is not just a front-desk position . We are looking for someone with proven sales ... The right person will also help manage the daily operations of the facility and make sure Apex ...

He/She is responsible to hire, train and manage the front desk to ensure that all members receive ... Support company programs and promotion to help generate new sales leads for optimum new membership ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all Store Associates in, and ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all Store Associates in, and ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all Store Associates in, and ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Showing results 41-60

Help Desk Manager information

See Santa Rosa, CA salary details

$41K

$91.6K

$136.1K

How much do help desk manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for help desk manager in Santa Rosa, CA is $91,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $109,300.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

What are the most commonly searched types of Help Desk jobs in Santa Rosa, CA?

The most popular types of Help Desk jobs in Santa Rosa, CA are:

What are popular job titles related to Help Desk Manager jobs in Santa Rosa, CA?

For Help Desk Manager jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Help Desk Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Help Desk Manager jobs?

Cities near Santa Rosa, CA with the most Help Desk Manager job openings:

Infographic showing various Help Desk Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $91,601 per year, or $44 per hour.

$19 - $21.50/hr

Full-time

Medical, Retirement

Re-posted 11 days ago


Job description

Will work between multiple stores in the district.
This location is closed on Sundays.

Compensation

Starting Pay Range: $19.00-$21.50 Hourly

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Extra Space Storage is thelargestself storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You

  • A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)

  • Outstanding company culture withgrowthopportunitiesthroughout theU.S.

  • Competitive starting pay.

  • Paid Time Offaccrued throughout the year,increasing with years of service.

  • Generous 401(k) match with Traditional and/or ROTH choices.

  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

  • EXTRAHealthy Wellness Programwith rewardstowards your medical premium.

  • BenefitHubdiscounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.

  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.

  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.

  • Perform daily site safety inspections, including lock checks.

  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage

  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.

  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.

  • Perform additional duties as assigned.

YourQualifications

  • 1+ year of customer-facing work experience .

  • Sales experience preferred.

  • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.

  • High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements

  • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.

  • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.

If you are a current Extra Space employee, please apply through Jobs Hubin Workday.

We are anequal opportunityemployer andvalue diversityat our company. Wedo not discriminateon the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.