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Help Desk Manager Jobs in Myrtle Beach, SC (NOW HIRING)

Hilton Grand Vacations, Inc.

Front Desk Clerk

Myrtle Beach, SC · On-site

$12.50 - $15.50/hr

This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by ... Type correspondence and reports for management as needed HGV was awarded four out of five stars for ...

Dave & Buster's, Inc.

Front Desk / Host

Myrtle Beach, SC · On-site

$12.50 - $16.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Dave & Buster's

Front Desk / Host

Myrtle Beach, SC

$12.50 - $16.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Planet Fitness

Overnight Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Overnight Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Overnight Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Overnight Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Charlestowne Hotels

Front Desk Agent

Myrtle Beach, SC

$12.75 - $16.25/hr

Looking for a candidate that loves to smile, talk with people and help our guests make vacation ... Review daily the selling status of the hotel using yield management system. * Attend department ...

New

Surfside Beach Resort

Front Desk Agent

Myrtle Beach, SC · On-site

$12.75 - $16.25/hr

Looking for a candidate that loves to smile, talk with people and help our guests make vacation ... Review daily the selling status of the hotel using yield management system. * Attend department ...

New

Hilton Grand Vacations, Inc.

Front Desk Clerk

Myrtle Beach, SC · On-site

$12.50 - $15.50/hr

This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by ... Type correspondence and reports for management as needed HGV was awarded four out of five stars for ...

Hilton Grand Vacations, Inc.

Front Desk Clerk

Myrtle Beach, SC · On-site

$12.50 - $15.50/hr

This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by ... Type correspondence and reports for management as needed HGV was awarded four out of five stars for ...

Ripley Entertainment Inc

IT Analyst

Myrtle Beach, SC · On-site

$40K/yr

Be able to support client PC's, printers, Point of Sale (POS) computers, and assigned help desk ... Manage and prioritize multiple tasks. * Other job duties assigned by Manager. * 1-3 years relevant ...

Hilton Grand Vacations, Inc.

Front Desk Clerk

Myrtle Beach, SC · On-site

$12.50 - $15.50/hr

If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is ... Type correspondence and reports for management as needed. We offer an excellent benefits package to ...

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Help Desk Manager information

See Myrtle Beach, SC salary details

$33.7K

$75.4K

$112K

How much do help desk manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for help desk manager in Myrtle Beach, SC is $75,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

More about Help Desk Manager jobs

What are the most commonly searched types of Help Desk jobs in Myrtle Beach, SC?

The most popular types of Help Desk jobs in Myrtle Beach, SC are:

What are popular job titles related to Help Desk Manager jobs in Myrtle Beach, SC?

For Help Desk Manager jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Myrtle Beach, SC look for?

The top searched job categories for Help Desk Manager jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Help Desk Manager jobs?

Cities near Myrtle Beach, SC with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $75,399 per year, or $36.2 per hour.

Front Desk Clerk

Hilton Grand Vacations, Inc.

Myrtle Beach, SC • On-site

$12.50 - $15.50/hr

Full-time

Retirement, PTO

Re-posted 8 days ago

Hilton Grand Vacations rating

6.8

Company rating: 6.8 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

9th of 21 rated holiday rentals

Job description


We are seeking team members passionate about building lasting vacation memories for guests visiting our resort properties!
This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by enjoying vacations. We have a fun, encouraging culture with top-notch training and benefits.
Why do team members like working for us:
  • Competitive base pay
  • Benefits on day one*
  • Daily Pay* - get your earned pay any time before payday
  • Recognition Programs and Rewards
  • Discounted Hilton hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program
  • Paid Holidays, Sick days, and Generous Paid Time Off Program
  • Tuition reimbursement
  • Numerous learning and career advancement opportunities

What will I be doing?
As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards:
  • Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests
  • Inputs information into the computerized reservation system to update and maintain records
  • Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required
  • Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
  • Prepares and consistently restocks the front desk with supplies, including preparing arrival packets
  • Type correspondence and reports for management as needed

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
**Quarterly bonuses are not guaranteed
What are we looking for?
To fulfill this role successfully, you possess the following minimum qualifications and experience:
  • High School Graduate or Equivalent
  • Proficient in English speaking to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
  • Ability to adjust to schedule changes and cover shifts on short notice to meet business demands
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
  • Prior cash handling and data entry experience required

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
What will I be doing?
As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards:
  • Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests
  • Inputs information into the computerized reservation system to update and maintain records
  • Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required
  • Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
  • Prepares and consistently restocks the front desk with supplies, including preparing arrival packets
  • Type correspondence and reports for management as needed

Qualifications
What are we looking for?
To fulfill this role successfully, you possess the following minimum qualifications and experience:
  • High School Graduate or Equivalent
  • Proficient in English speaking to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
  • Ability to adjust to schedule changes and cover shifts on short notice to meet business demands
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
  • Prior cash handling and data entry experience required

What Hilton Grand Vacations employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hilton Grand Vacations logo

About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US

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