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Help Desk Manager Jobs in Myrtle Beach, SC (NOW HIRING)

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...

Planet Fitness

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Planet Fitness

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Resolve member concerns and escalate to a Manager as needed. * Answer phones in a friendly manner ...

Hilton Grand Vacations, Inc.

Front Desk Clerk

Myrtle Beach, SC · On-site

$12.50 - $15.50/hr

This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by ... Type correspondence and reports for management as needed HGV was awarded four out of five stars for ...

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Help Desk Manager information

See Myrtle Beach, SC salary details

$33.7K

$75.4K

$112K

How much do help desk manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for help desk manager in Myrtle Beach, SC is $75,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

More about Help Desk Manager jobs

What are the most commonly searched types of Help Desk jobs in Myrtle Beach, SC?

The most popular types of Help Desk jobs in Myrtle Beach, SC are:

What are popular job titles related to Help Desk Manager jobs in Myrtle Beach, SC?

For Help Desk Manager jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Myrtle Beach, SC look for?

The top searched job categories for Help Desk Manager jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Help Desk Manager jobs?

Cities near Myrtle Beach, SC with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $75,399 per year, or $36.2 per hour.

Help Desk Analyst

Conway Medical Center

Conway, SC • On-site

$19 - $26/hr

Full-time

Re-posted 13 days ago

Conway Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

510th of 1,065 rated hospitals

Job description

Position Summary:
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help requests.   
 
Qualifications:
 
Education:
  • High School Diploma required.
  • Associate degree in computer science preferred.
Experience
  • A minimum of 2 years of specific experience with the installation/configuration/support of Microsoft Windows operating systems and troubleshooting PC hardware issues is required.
  • Broad knowledge of PC hardware and peripherals and various software packages required.
  • Computer experience in healthcare and information systems preferred.
Licensure/Certification/Registration
  • Valid South Carolina Driver’s License in good standing required.
  • A+, AAS certification preferred.
 
Duties & Responsibilities:
  • Use diagnostic and help request tracking tools to help with problem resolution which may require that the individual give in-person, hands-on help at the desktop level.
  • Field incoming help requests, record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to final resolution.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Responsible for performing preventative maintenance, testing fixes, and developing help sheets.
  • Provide exemplary customer service in all interactions.
  • Effectively utilize strong organizational skills.
  • Consistently display effective verbal and written communication skills.  
  • Proficient use of Microsoft Outlook, Word, Excel, and PowerPoint.
 

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