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Help Desk Data Analyst Jobs in Iowa (NOW HIRING)

Kingland

Data Research Analyst Intern

Ames, IA · On-site

We help by solving their complex data problems, and connecting and protecting their critical ... POSITION SUMMARY | Data Research Analyst Intern Are you looking for an opportunity to jump-start ...

ALTEN

Workstation Analyst

Cedar Rapids, IA · On-site

... Help Desk (daily and 24/7) for PC hardware, application support, connectivity and related issues. Participates in a 24/7 on-call rotation. • Participates in various IT projects to continually ...

Atos

The purpose of Atos Group is to help design the future of the information space. Its expertise and ... data preparation, basic model integration, and prompt engineering for AI-powered features.

Atos

The purpose of Atos Group is to help design the future of the information space. Its expertise and ... Contribute to data preparation, basic model integration, and prompt engineering for AI-powered ...

American Equity

Sr. Marketing Technology Analyst

Des Moines, IA · On-site

$84K - $104K/yr

... help clients protect and grow retirement income. Part of Brookfield Wealth Solutions, we partner ... The role serves as a bridge between marketing, IT, data engineering, and analytics to enable high ...

American Equity

Sr. Marketing Technology Analyst

Des Moines, IA · On-site

$84K - $104K/yr

... help clients protect and grow retirement income. Part of Brookfield Wealth Solutions, we partner ... The role serves as a bridge between marketing, IT, data engineering, and analytics to enable high ...

Riverhead Resources

AI & Data Intern

Pleasant Hill, IA · On-site

$25/hr

Help design and document data pipelines and workflows * Conduct exploratory data analysis (EDA) to identify trends and insights * Assist with data governance, quality checks, and security practices

Feed Energy

AI & Data Intern

Pleasant Hill, IA · On-site

$25/hr

Help design and document data pipelines and workflows * Conduct exploratory data analysis (EDA) to identify trends and insights * Assist with data governance, quality checks, and security practices

Feed Energy

AI & Data Intern

Pleasant Hill, IA

$25/hr

Help design and document data pipelines and workflows * Conduct exploratory data analysis (EDA) to identify trends and insights * Assist with data governance, quality checks, and security practices

Pwc

Data Strategy & Governance -Director

Des Moines, IA · On-site

$155K - $410K/yr

They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical ...

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Help Desk Data Analyst information

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

What are popular job titles related to Help Desk Data Analyst jobs in Iowa?

For Help Desk Data Analyst jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Help Desk Data Analyst jobs in Iowa look for?

The top searched job categories for Help Desk Data Analyst jobs in Iowa are:

Help Desk Data Analyst jobs near you

Data Research Analyst Intern

Kingland Systems LLC

Ames, IA

Internship

Posted 8 days ago

Job description

COMPANY SUMMARY

Kingland develops premium, innovative enterprise software for some of the world’s most integral companies. Our products and solutions enable the largest banking & capital markets and public accounting firms to use and manage data better. Our clients support the foundation of the global financial system, helping to ensure fairness, honesty, and transparency on a global stage. We help by solving their complex data problems, and connecting and protecting their critical information. We take pride in our reputation for serving our clients like no one else can.

While we work with clients from all over the world, our unique story began in Clear Lake, Iowa in 1992. To this day, we hold true to our core values of authenticity, excellence, ownership, and creativity – these have been instilled into our culture and remain a key part of how we operate and do business. We provide exceptional opportunities for each of our team members to learn and grow their skills and careers, while also offering flexibility and balance because we recognize that enjoying life and family is a priority.  At Kingland we allow employees to “live locally and work globally” by offering many positions the choice of a remote, hybrid, or in-person work approach.

Kingland is growing. We continue to seek individuals with unique skill sets and the desire to work on mission-critical projects in a collaborative and rewarding environment. Explore all the ways that you can join our team of talented individuals and launch yourself into an exciting new adventure at Kingland.

POSITION SUMMARY | Data Research Analyst Intern

Are you looking for an opportunity to jump-start your future career? Do you want to gain real world experience working on a team that values hard work and resourcefulness? Are you motivated and willing to learn new things? If you answered “yes”, the Data Research Analyst (DRA) position may be for you.

This is data-entry position that requires analytical skills and attention to detail. The DRA position will be hybrid with Kingland, which requires the intern to have a personal computer and access to the internet for the internship.

DRA’s are an integral part of the Operational Data Outsourcing (ODO) production team, which provides data maintenance and cleansing for capital markets and large banking firms through internet-based research. DRA’s will have the opportunity to earn promotions and take on additional responsibilities such as reviewing others’ work, leading small teams of DRA’s, and assisting management in enhancing data quality.

 RESPONSIBILITIES AND DUTIES | Data Research Analyst Intern

  • Conduct research and complete data entry on corporations and investment vehicles, using defined procedures to identify relationships and provide validated and credible data.
  • Continue to enhance data quality over time on new and existing data through continual data clean-up efforts.
  • Perform work according to the data quality and production standards as defined in policies and procedures.
  • Participate in projects, as assigned, to assist the management team with improving automation, efficiency, effectiveness of solutions, and training.

POSITION REQUIREMENTS | Data Research Analyst Intern

  • Strong work ethic and a willingness to learn.
  • Ability to work remotely while also meeting performance expectations.
  • Interest in learning about the financial industry.
  • General knowledge of financial and accounting industries preferred.
  • Must have access to internet.
  • Must be an Iowa resident.
  • Must have personal computer for use during internship.
  • Must currently be enrolled in college level courses.
  • Minimum of 3.0 GPA.
  • Must be able to commit 18 hours a week to the internship.
  • Must be able to commit to 2 consecutive semesters.

 LOCATION

  • This position is based at our Kingland-Ames office and follows a hybrid work model. Remote work flexibility is available for candidates residing in Iowa.

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