ZipRecruiter

Log In

1

Help Desk Data Analyst Jobs in Iowa (NOW HIRING)

Vermeer

Data Analyst I - Operations

Pella, IA · On-site

$65 - $90/hr

... to help the operation teams make data-driven business decisions. We're looking for a person that ... Bachelor's degree in Data Analytics, Information Systems, Mathematics, or other related field; or ...

New

Artech Information System LLC

Desk side Support

Dubuque, IA · On-site

$18.75 - $25.50/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desk side Support Representative Distributed Client Services Location : DUBUQUE,IA-52001 Duration ...

Parker

Digital & IT Analyst

Red Oak, IA · On-site +1

Analyze and apply Enterprise data to make recommendations / modifications to streamline & simplify ... Help Desk * Engineering Systems * IT Security * Business Systems (MSS, JDE, SAP or other related ...

Stefanini

Desk Side Technician

Urbandale, IA · On-site

$19 - $25.50/hr

Company Description We help Procurement and Recruiting departments faced with the challenge of ... of user data End user orientation and troubleshooting Preventive checks on A/V (audio video ...

Pwc

Data Strategy-Manager

Des Moines, IA

$99K - $232K/yr

They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical ...

Pwc

Data Governance- Manager

Des Moines, IA · On-site

$99K - $232K/yr

They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk Data Analyst JobsHelp Desk Data Analyst Jobs in Iowa

Help Desk Data Analyst information

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

What are popular job titles related to Help Desk Data Analyst jobs in Iowa?

For Help Desk Data Analyst jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Help Desk Data Analyst jobs in Iowa look for?

The top searched job categories for Help Desk Data Analyst jobs in Iowa are:

Help Desk Data Analyst jobs near you

Data Analyst I - Operations

Vermeer

Pella, IA • On-site

$65 - $90/hr

Other

Posted 2 days ago

New

Vermeer rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

153rd of 496 rated machine equipment manufacturers

Job description

Who We Are

Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.


Work Shift 1 - First Shift
Job Summary

Are you the type of person that enjoys creating actionable data-driven insights? In this role you will work with data from the various systems and applications used to run our operations business to create dashboards, actionable reports and visualization to help the operation teams make data-driven business decisions. We’re looking for a person that can wrangle data, apply statistical analysis, and create dynamic visualizations using tools like Structured Query Language (SQL) and Power BI.


What You’ll Do

  1. Identify trends and correlations using probabilities, distributions, simple linear regression, or other statistical techniques.

  2. Create data visualizations and reports to convey facts and findings.

  3. Wrangle data stored in relational databases, flat files, and non-relational databases.

  4. Produce business insights through participating in continuous discovery, stakeholder engagement, and documentation to enhance data literacy.


What We’re Looking For

  • Bachelor’s degree in Data Analytics, Information Systems, Mathematics, or other related field; or equivalent combination of education and relevant experience required.

  • Knowledge of data modeling concepts and data storage technologies, and how to extract information from these sources using query languages (SQL and/or KQL).

  • Experience using tools such as Excel, PowerBI, Python, and Databricks.

  • General understanding of manufacturing business processes preferred.


Travel

No travel is expected of this position.


Work Location

ONSITE: A team member’s day-to-day work is best done on a Vermeer campus. If work content can be occasionally completed at an offsite location, discuss potential arrangements with your manager.


Equal Opportunity Employer

At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at hr@vermeer.com.


Interested? We’d love to get to know you.

#J-18808-Ljbffr

What Vermeer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply