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Help Desk Associate Jobs in Springboro, OH (NOW HIRING)

Courtyard by Marriott

Front Desk Agent

Mason, OH · On-site

$13.50 - $17/hr

As a Front Desk & Treat Shop Associate, you'll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced ...

nLogic

Junior Computer Operator

Dayton, OH

$15.75 - $19.25/hr

Associate's degree in information technology or a related field, plus two years' experience in a HPC environment. * Prior data center, IT help desk, or network operations center (NOC) preferred.

nLogic

Junior Computer Operator

Dayton, OH · On-site

$15.75 - $19.25/hr

Associate's degree in information technology or a related field, plus two years' experience in a HPC environment. * Prior data center, IT help desk, or network operations center (NOC) preferred.

BCforward

Desktop Support

Mason, OH

$20/hr

Help desk Support Specialist PAY RATE: $20/hr Mason, OH, USA, 45040 SHIFT: 8am-5pm M-F INTERVIEWS ... This position provides front line IT technical support to Intelligrated associates. The incumbent ...

PCRK Group

Front Desk Sales Associate

Beavercreek, OH

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

West Chester, OH

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

West Chester, OH · On-site

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Hamilton, OH · On-site

$11.25 - $14.25/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Hamilton, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Dayton, OH · On-site

$13 - $16.25/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Beavercreek, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

West Chester, OH · On-site

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Hamilton, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

West Chester, OH · On-site

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Dayton, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Springboro, OH

Help Desk Associate information

See Springboro, OH salary details

$12

$18

$29

How much do help desk associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk associate in Springboro, OH is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.20 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the most commonly searched types of Help Desk jobs in Springboro, OH?

The most popular types of Help Desk jobs in Springboro, OH are:

What cities near Springboro, OH are hiring for Help Desk Associate jobs?

Cities near Springboro, OH with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Springboro, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,367 per year, or $18.9 per hour.

Front Desk Agent

Courtyard by Marriott

Mason, OH • On-site

$13.50 - $17/hr

Other

Re-posted 21 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

Be the Face of Our Hotel!

Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you!
Why You’ll Love It

  • Make a direct impact on guest satisfaction every day
  • Work in a dynamic, team-oriented environment
  • Competitive pay, flexible schedules, and opportunities to grow in hospitality
  • Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations

What You’ll Do

  • Greet guests warmly, build personal connections, and anticipate their needs
  • Manage guest check-in/out, reconcile accounts, and handle cash or card transactions
  • Promote brand loyalty program and follow brand hospitality sales standards
  • Staff and maintain the market area, ensuring stock is organized and shelves are tidy
  • Record guest requests, special needs, early arrivals/late departures, and communicate issues 
  • Conduct property walk-arounds, report safety/security issues, and pick up trash or items needing attention
  • Assist with maintenance requests and coordinate with on-property maintenance as needed
  • Complete all required training and compliance tasks, including CPR and TIPS certification
  • Maintain a clean, organized front desk, dry storage, and adjacent areas
  • Support smooth communication between all hotel departments

Who You Are

  • Guest-focused, friendly, and professional
  • Reliable with flexible availability, including evenings, weekends, and holidays
  • Skilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners)
  • Strong communicator and problem solver
  • Physically able to stand for long periods and perform light lifting as needed

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

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