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Help Desk Associate Jobs in Springboro, OH (NOW HIRING)

Front Desk Agent

Mason, OH · On-site

$13.50 - $17/hr

As a Front Desk & Treat Shop Associate, you'll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced ...

Front Desk Sales Associate

West Chester, OH · On-site

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Beavercreek, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

West Chester, OH · On-site

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Beavercreek, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Hamilton, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Hamilton, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

West Chester, OH · On-site

$12.50 - $15.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Beavercreek, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Hamilton, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Desktop Support

Mason, OH · On-site

$20/hr

Help desk Support Specialist PAY RATE: $20/hr Mason, OH, USA, 45040 SHIFT: 8am-5pm M-F INTERVIEWS ... This position provides front line IT technical support to Intelligrated associates. The incumbent ...

Front Desk Coordinator

Xenia, OH · On-site

$14.25 - $18.25/hr

Do you have the drive and passion to help others improve their oral health in the way that we do ... High School Diploma or equivalent (Associate's degree preferred) * 1-5 years of customer service ...

Front Desk Coordinator

Xenia, OH · On-site

$14.25 - $18.25/hr

Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday ... High School Diploma or equivalent (Associate's degree preferred) * 1-5 years of customer service ...

Front Desk Coordinator

Xenia, OH · On-site

$14.25 - $18.25/hr

Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday ... High School Diploma or equivalent (Associate's degree preferred) * 1-5 years of customer service ...

Patient Service/Front Desk Coordinator

Hamilton, OH · On-site

$13.75 - $18.25/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Patient Service/Front Desk Coordinator

Hamilton, OH · On-site

$13.75 - $18.25/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Showing results 21-40

Help Desk Associate information

See Springboro, OH salary details

$12

$18

$29

How much do help desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk associate in Springboro, OH is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.20 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Springboro, OH?

The most popular types of Help Desk jobs in Springboro, OH are:

What are popular job titles related to Help Desk Associate jobs in Springboro, OH?

For Help Desk Associate jobs in Springboro, OH, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Springboro, OH look for?

The top searched job categories for Help Desk Associate jobs in Springboro, OH are:

What cities near Springboro, OH are hiring for Help Desk Associate jobs?

Cities near Springboro, OH with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Springboro, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,367 per year, or $18.9 per hour.

F2F :: Desktop Support Specialist...CompTIA A+ Certified....(OH, 3+Months

Trail Blazer Consulting LLC

Sharonville, OH • On-site

Other

Posted 8 days ago


Job description

Desktop Support Specialist

3 month +

Sharonville, OH

In person

We are looking for a Desktop Support Specialist (DSS) to join us. Our managed services business needs a DSS to join our staff. DSS's are expected to provide excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity. They also help with data back-up duties in case of data corruption.

Responsibilities:

• Work with vendors to troubleshoot and resolve issues.

• Deliver support for reported problems with desktop computers, laptops, peripherals, and mobile devices.

• Install and configure desktop computer hardware, software and peripherals using standard procedures.

• Assisting individuals who have problems with computer hardware, software, or networks by asking them to describe the problem and walking customers through potential solutions.

• Train people in the use of computer hardware and software, including how to use printers, email programs, and various software applications.

• Keeping track of pending and completed computer help-desk requests to monitor the

• performance of a company's product (for example, software or hardware), or the overall health of a company's computer and network systems.

• Answer inbound phone calls and respond to voicemails.

• Answer inbound chats.

• Maintain satisfactory quality assurance scores.

• Assist other teams with overflow work.

Minimum Qualifications:

• 3+ years of help desk/desktop support experience

• Associate degree or better in Information Technology or Computer Science.

• CompTIA A+ Certification