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Help Desk Associate Jobs in Schofield, WI (NOW HIRING)

Student Help Job Summary: Position Summary : The Student Graphic Designer is a student staff member ... Meet weekly with the OCSD Associate Director * Collaborate with professional staff and student ...

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Help Desk Associate information

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$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Schofield, WI is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.94 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Schofield, WI?

The most popular types of Help Desk jobs in Schofield, WI are:

What cities near Schofield, WI are hiring for Help Desk Associate jobs?

Cities near Schofield, WI with the most Help Desk Associate job openings:

OCSD Student Graphic Designer

Wisconsin

Stevens Point, WI • On-site

$12.50/hr

Part-time

Re-posted 13 days ago


Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for StudentsPosition Title:OCSD Student Graphic DesignerJob Category:Student HourlyJob Profile:Student HelpJob Summary:

Position Summary:

The Student Graphic Designer is a student staff member and plays a key role in the creation of posters, flyers, other graphic design needs for the Office for Culture and Student Development including - Queer Resource Center, Multicultural Resource Center, Native American Center, and Non-Traditional Student Center.

Compensation: $12.50 per hour

Hours: 5 to 8 per week

Student Graphic Designer responsibilities could include:

  • Design and create promotional materials including flyers, social media graphics, digital signage, banners, presentations, and event marketing content for the:
    • Queer Resource Center (QRC)
    • Native American Center (NAC)
    • Multicultural Resource Center (MCRC)
    • Office for Culture and Student Development (OCSD) programs and initiatives
  • Meet weekly with the OCSD Associate Director
  • Collaborate with professional staff and student employees to develop creative content that supports programming, outreach, retention, and student engagement efforts.
  • Ensure all promotional materials align with UWSP branding standards and reflect the missions and identities of the respective resource centers.
  • Assist with maintaining and updating digital and print marketing platforms, including social media, bulletin boards, newsletters, and campus advertisements.
  • Support event promotion timelines by managing multiple design projects and meeting established deadlines.
  • Maintain organization and cleanliness of the OCSD main office and shared workspaces.
  • Provide welcoming front desk support by assisting students, answering questions, and directing individuals to campus resources when needed.
  • Promote the goals, values, and initiatives of OCSD and UWSP through collaborative and student-centered work.

Qualifications:

  • Be in good academic standing (2.0 GPA or higher)
  • Must be Sophomore standing or higher.
  • Strong written, interpersonal and communication skills.
  • Familiar with UWSP Campus (i.e., Academic resources, residential life, campus activities)
  • Ability to address sensitive concerns of students in a professional, tactful, and confidential manner
  • Ability to work independently, manage time effectively, and maintain professionalism.
  • Ability to foster an open, friendly, and engaging environment that supports and respects the diverse needs of students

Preferred Qualifications:

  • Ability to foster an open, friendly, and engaging environment that supports and respects the diverse needs of students
  • Prior experience as a mentor, tutor, or related leadership position.
  • Experience facilitating group discussions or presentations.
  • Experience planning events
Key Job Responsibilities:Special Notes:

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or hr@uwsp.edu.

The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer:


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.