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Help Desk Associate Jobs in San Angelo, TX (NOW HIRING)

Joe W. Fly Co. Inc

Administrative Assistant

San Angelo, TX · On-site

$17.75 - $23.75/hr

Prepare proposals, quotes, sales orders, and dispatch services to help keep operations organized ... associate or bachelor's degree preferred. Physical Requirements * Ability to sit or stand at a desk ...

Joe W. Fly Co., Inc.

Administrative Assistant

San Angelo, TX

$17.75 - $23.75/hr

Prepare proposals, quotes, sales orders, and dispatch services to help keep operations organized ... associate or bachelor's degree preferred. Physical Requirements * Ability to sit or stand at a desk ...

Joe W. Fly Co. Inc

Administrative Assistant

San Angelo, TX · On-site

$17.25 - $23.25/hr

Prepare proposals, quotes, sales orders, and dispatch services to help keep operations organized ... associate or bachelor's degree preferred. Physical Requirements * Ability to sit or stand at a desk ...

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Help Desk Associate information

See San Angelo, TX salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk associate in San Angelo, TX is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in San Angelo, TX? The most popular types of Help Desk jobs in San Angelo, TX are:
What are popular job titles related to Help Desk Associate jobs in San Angelo, TX? For Help Desk Associate jobs in San Angelo, TX, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in San Angelo, TX look for? The top searched job categories for Help Desk Associate jobs in San Angelo, TX are:
What cities near San Angelo, TX are hiring for Help Desk Associate jobs? Cities near San Angelo, TX with the most Help Desk Associate job openings:
Help Desk Associate jobs near you

Customer Service / Front Desk SR

Tru Fit Athletic

San Angelo, TX • On-site

$13.50 - $17.25/hr

Other

Medical, Retirement, PTO

Posted 28 days ago

Job description

Front Desk Team Member
Why Join TruFit Athletic Clubs?
- Growing and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.
- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.
Key Responsibilities
- Welcome and check in members with a positive and professional demeanor.
- Answer questions about memberships, amenities, and services.
- Maintain a clean and organized front desk area.
Qualifications
- Friendly and outgoing personality with strong communication skills.
- Basic computer and customer service experience preferred.
- Ability to multitask in a fast-paced environment.
About TruFit Athletic Clubs
At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.
We believe in living our values every day:
- Integrity - We do what's right, not what's easy.
- Service - We put our teammates and members first in every interaction.
- Courage - We lead with strength, even in uncertainty.
- Responsibility - We take ownership of our roles, results, and relationships.
- Passion - We bring energy, purpose, and positivity to every space we enter.
From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.
Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.
Requirements
  • High School Diploma or GED required.
  • Schedule flexibility to include evenings and weekends.
  • Previous front desk experience.
  • Proficient in Microsoft Office.

Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.

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