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Help Desk Associate Jobs in Lodi, WI (NOW HIRING)

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

PCRK Group

Front Desk Sales Associate

Middleton, WI · On-site

$13.50 - $17.25/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Madison, WI

$13.25 - $17/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Madison, WI · On-site

$13.25 - $17/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Middleton, WI · On-site

$13.50 - $17.25/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Madison, WI · On-site

$13.25 - $17/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Middleton, WI · On-site

$13.50 - $17.25/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

ALTEN

Workstation Analyst

Madison, WI · On-site

... issues escalated through Help Desk (daily and 24/7) for PC hardware, application support ... Required : • Associate Degree Emphasis in information technology or related area • 2 years of ...

BAE Systems

Systems Admin I

Madison, WI · On-site

Associate's Degree in Computer Science or related IT field OR * Microsoft Fundamentals or CompTIA certifications; OR * 2 years IT Help Desk support experience in a Windows Active Directory ...

New

TOCA Football

Guest Experience Associate

Madison, WI · On-site

$14.75 - $18.25/hr

Guest Experience Associate Location: Madison, WI Report To: General Manager Hours Required ... Help with scheduling, check-ins, sign-ups, and events * Own the front desk like it's your stage ...

TOCA Football

Guest Experience Associate

Madison, WI · On-site

$15/hr

Guest Experience Associate Location: Madison, WI Report To: General Manager Hours Required ... Help with scheduling, check-ins, sign-ups, and events * Own the front desk like it's your stage ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Lodi, WI

Help Desk Associate information

See Lodi, WI salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Lodi, WI is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What job categories do people searching Help Desk Associate jobs in Lodi, WI look for?

The top searched job categories for Help Desk Associate jobs in Lodi, WI are:

What cities near Lodi, WI are hiring for Help Desk Associate jobs?

Cities near Lodi, WI with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Lodi, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,748 per year, or $21.5 per hour.

Guest Service Desk Clerk

Festival Foods

Baraboo, WI • On-site

$13.25 - $16.25/hr

Full-time, Part-time

Dental, Vision, Retirement

Re-posted 25 days ago

Festival Foods rating

6.3

Company rating: 6.3 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

46th of 124 rated grocery stores

Job description

Location : NameBarabooPosition TypePart-TimeCompany OverviewABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.

Job Summary

Join our Festival Foods team as a Guest Services Clerk! 

Job Title: Guest Service Desk Clerk 

Reports to: Guest Services Manager 

Job Description

What You'll Do:  

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: 

  • Provide Outstanding Service: Take ownership of guest interactions by responding promptly to inquiries, offering product and service information, and resolving complaints in a friendly, professional manner-whether in-person, by phone, or electronically. 
  • Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media at the Service Counter, and manage tasks like cashier tills distribution and additional services such as DMV, Lottery, and ticket sales. 
  • Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and actions. Direct unresolved issues to appropriate resources. 
  • Quality Standards: Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm. 
  • Money Handling: Distributes cashier tills and partners with cashiers throughout the day to ensure associate and guest needs are being met. Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers.  
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. 
  • Collaborate with the Team: Perform other duties as assigned. 

What We're Looking For:  

To succeed as a Festival Foods Guest Services Clerk, you should have: 

  • Availability: Minimum availability must include 16 hours a week with a minimum of 8 hours per day during available days.  
  • Customer Focus: A genuine interest in helping and engaging with guests, with strong interpersonal and guest service skills. 
  • Attention to Detail: The ability to process information accurately through the register system, and a good sense of prioritizing multiple tasks. 
  • Communication Skills: Ability to communicate effectively with both guests and associates. 
  • Technical Skills: Operate all necessary equipment and excel in an environment with a wide range of goods and services. 
  • Teamwork: Strong communication and collaboration skills, with an interest in supporting your team's success. 

Physical Demands and Work Environment: 

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.  Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment 
  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above  
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed 

Work Schedule: 

The Guest Services Clerk is a position with part-time or full-time opportunities. The schedule may include mornings, afternoons, evenings, weekends, and holidays, based on your availability. 

This role is a fantastic opportunity to interact with guests, create memorable experiences, and contribute to a friendly and welcoming environment at Festival Foods.  

Benefits OverviewWHY YOU'LL LOVE IT HERE:
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.Address615 Linn StreetCityBarabooStateWIPostal Code53913Indeed#FFHIGH
    • Employment Type: OTHER

    What Festival Foods employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Festival Foods logo

    About Festival Foods

    Sourced by ZipRecruiter

    Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

    Industry

    Retail

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    De Pere, WI, US

    Year founded

    1946

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